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FAQ
Frequently Asked Questions
How do I reduce the temperature quickly?
Close the bottom slide door and the top vent completely. Keep them
completely closed until you reach the cooking temperature; afterward
readjust the slide door and the top vent to regulate the temperature. For
extreme temperature reductions, open the lid for a few moments.
Should I use liquid lighter fluid?
No! You should never use liquid lighter fluid because the ceramic will
absorb the smell of the liquid and will affect the taste of your food. This
will also void the warranty.
Can I Cook With The Lid Open?
No. If you cook with the lid open you are losing all the cooking
characteristics of your Primo® and all the benefits of cooking with a
ceramic grill. In the end, you will wind up with dried-out food.
Do I Need A Rotisserie With My Primo®?
You will not need a rotisserie. Due to the equal distribution of the heat
within the Primo®, food cooks evenly. Most food, such as roasts, whole
turkeys, or chicken do not need to be turned.
Can I cook different kinds of food at the same time?
Yes. The Primo® allows you to cook different food simultaneously and
at fairly different temperatures when cooking with a half-filled firebox.
Can I bake pizza or bread in the Primo®?
Yes. Use a ceramic baking stone (Primo® Pizza Stone recommended)
for exceptional results.
Should I use a drip pan?
Using a drip pan helps prevent flame ups, and is recommended espe-
cially when roasting large pieces of meat.
Should I raise or lower the cooking rack(s)?
No. The heat circulates all around the food and you don‘t need to place
the grill closer to the charcoal.
Can I use my Primo® for smoking?
Yes. For smoking you need to adjust the temperature of your Primo®
between 150°F-250°F. If you want to add flavor you can put in some of
your favorite wood chips.
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Frequently Asked Questions
Do I need to clean the interior walls of the Primo®?
No. You don‘t need to clean the interior walls of the Primo®...nor the
inside. It is best to simply clean the cooking grates and remove the
ashes only. You may clean the exterior glaze surface with warm water
and regular dishwashing soap.
Are Primo® Ceramic Shoes included with my Grill Table?
Yes, ceramic shoes are included with each Primo Wood Table, but not
with Primo Metal Carts. Ceramic shoes can be purchased separately
for built-in and homemade table applications. Visit www.primogrill.com
for dimensions of our models to use if you are building your Primo Grill
into an outdoor kitchen.
How do I remove the Ash?
Very easily. Open the bottom vent and use your Primo® ash tool (sold
separately) to rake out the remaining ashes. Do not remove the firebox
or the ceramic plate. By using natural lump charcoal you will need to
empty the ashes probably every 8-10 uses. A high build up of ash will
reduce airflow to the coal, making it more difficult to heat properly.
My Primo® has tiny cracks. Should I be concerned?
No. These tiny cracks (or crazing) are normal and will not compromise
the grills durability or performance. However, if chunks of ceramic break
off, contact Primo®.
Note: We do not use lead in our glaze mix; you benefit from a manufac-
turer who cares about your health and the environment.
How much meat should I prepare?
Use the chart below to calculate the lbs of meat to prepare per person.
# of men x 2 =
# of women x 1 =
# of children x 1 = _________
Total ÷ 2.4 = lbs of meat to buy
FAQ
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