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If there is a problem with the oven and/or grill, please:
• Check the points listed below before calling for service. It may be possible to avoid a call by xing the problem yourself –
and so continue cooking.
• For cooking problems, see page 15.
We may charge for service even in the guarantee period if your problem is due to the causes listed below.
If you need more information, service, replacement parts or have a warranty enquiry, please contact the Customer Care Centre:
• Australia – 1300 363 640, 8.00am - 5.00pm EST Monday - Friday
• New Zealand – 09 573 2384, 8.00am - 5.00pm EST Monday - Friday
Please have the following information ready: Model, Model Number and Serial Number. This is shown on the data plate
which is visible when the oven door is open.
Oven or grill not working Power not turned on Switch on electricity
Household fuse blown Check fuses
Controls incorrectly set Reset controls
Circuit breaker tripped Check circuit breaker
Clock not set Set time of day on timer
If the household fuse continues to blow, call the Electrolux Customer Care Centre.
Oven not heating enough Foil or trays on bottom of oven Remove foil or trays
Light and fans on continuously Timer not in manual mode Set timer to manual mode
Oven not working Timer not in manual mode Set timer to manual mode
Household fuse blown Check fuses
If the household fuse continues to blow, call the Electrolux Customer Care Centre.
Oven light not working Household fuse blown Check fuses
Circuit breaker tripped Check circuit breaker
Lamp blown or loose in socket Replace or tighten lamp
If the household fuse continues to blow, call the Electrolux Customer Care Centre.
Cooker smoking when first used Protective oils being removed Turn grill on high for 30 mins and then the
oven on 220°C for 1 hour
Too much condensation building up when
baking
Too much water used when cooking Reduce amount of water
Leave oven door open after cooking
Smells when rst using oven This is normal
60 minute or 2 hour timer ring not audible Timer not wound sufficiently Turn timer knob past 20 minutes then turn
back to required number of minutes
Gas hotplates not working Power not turned on at appliance Switch on electricity
Household fuse has blown or power supply
is turned off
Check fuses
Gas is off Check gas is supplied to the cooker
Burner parts or spark plugs are wet or dirty Clean and dry burners or spark plugs
Timer ashing Power failure or interruption Reset time of day
In the event of a power failure the gas burners may still be lit with a handheld igniter and used. Take care to avoid letting
unburnt gas ow for more than 5 seconds when attempting to light the burner.
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