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TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Dishwasher does not run or stops during a cycle
Is the door closed tightly and latched?
Is the right cycle selected? Refer to the "Cycles and Options
Information" section.
Is there power to the dishwasher? Has a household fuse
blown, or has a circuit breaker tripped? Replace the fuse or
reset the circuit breaker. If the problem continues, call an
electrician.
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it does not
restart, call for service.
Is the water shutoff valve (if installed) turned on?
It is normal for certain cycles to repeatedly pause for several
seconds during the wash cycle.
START/RESUME light is flashing
Was the door opened during the cycle, or was the power
interrupted? The Start/Resume light will flash when the door
is opened during a cycle, or may flash if the power is
interrupted. Press START/RESUME to resume the cycle.
Make sure the door is fully closed and latched.
NOTE: On top control models, if the door is not closed within
3 seconds of pressing Start/Resume, press START/RESUME
again.
Clean light is flashing
Check the following:
• Is the overfill protection float able to move up and down
freely? Press down to release.
• Be sure the water supply is turned on to the dishwasher.
(This is very important following the new installation of
your dishwasher.)
• Check for suds in the dishwasher. If foam or suds are
detected by the dishwasher sensing system, the
dishwasher may not operate properly or may not fill with
water.
Suds can come from:
1. Using the incorrect type of detergent, such as dish
detergent for hand washing dishes, laundry
detergent, or hand soap.
2. Forgetting to replace the rinse aid dispenser
cap after filling (or refilling) the rinse aid.
3. Using an excessive amount of dishwasher detergent.
• Dishwasher will not fill
Be sure the water supply is turned on the to the dishwasher.
(This is very important following the new installation of your
dishwasher.)
Check for suds in the dishwasher. If foam or suds are
detected, the dishwasher may not operate properly or may
not fill with water. (See "Clean light is flashing" section for
more information.)
Is the overfill protection float able to move up and down
freely? Press down to release.
Dishwasher seems to run too long
Try 1 Hour Wash cycle (on some models).
When selecting cycles that are more energy efficient and use
less water, the duration of the cycle typically will be as long as
3 hours.
Some options will add time to the cycle. See "Cycles and
Options Information" section. The Heated Dry option adds 1/2
hour.
Run the hot water at a faucet close to the dishwasher before
starting the cycle.
Is the water supplied to the dishwasher hot enough? The
dishwasher runs longer while heating water. To avoid longer
delays while the dishwasher heats water that is too cool,
make sure that the water is 120°F (49°C) as it enters the
dishwasher. Refer to the "Dishwasher Efficiency Tips"
section.
A delay automatically occurs in some wash and rinse cycles
until the water reaches the proper temperature.
Water remains in the dishwasher
Is the cycle complete?
Was the disposer knockout plug removed during installation?
(See "Install the drain hose" in the Installation Instructions.)
Detergent remains in the covered section of the
dispenser
Check for items such as cookie sheets, cutting boards, or
large containers that may be blocking the detergent
dispenser from opening properly.
Be sure the cycle has finished (green light is on). If it has not
finished, you will need to resume the cycle by pressing
START/RESUME and closing the door within 3 seconds.
Is the detergent lump-free? Replace detergent if necessary.
Is the bottom rack installed properly with the bumpers (on
some models) in the front? Refer to the "Parts and Features"
section. Reinstall the rack if necessary.
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