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Defect Cause Remedy
→ The appliance was not correctly
installed in the recess.
u
Check if the appliance was installed correctly and that the
door closes properly.
The door seal is
defective or needs
to be replaced for
another reason.
→ The door seal can be replaced. It
can be replaced without the need for
special tools.
u
Contact Customer Services (see 9.4 Customer Services) .
The appliance
builds up too
much ice or
condensation.
→ The door seal may have slipped out
of its groove.
u
Check that the door seal is well fitted in the groove.
9.3.2 Features
Defect Cause Remedy
The IceMaker is
not producing ice
cubes.*
→ The IceMaker is not on.
u
Activate the IceMaker.
→ The drawer of the IceMakers is not
connected properly.
u
Push the drawer in correctly.
→ The water tank is not pushed in prop-
erly.
u
Push the water tank in.
→ There is not enough water in the
water tank.
u
Fill the water tank.
The internal light
does not come on.
→ The appliance is not switched on.
u
Switch the appliance on.
→ The door was open for longer than
15 minutes.
u
Interior lighting turns off automatically after approx. 15 min.
with the door open.
→ The LED light is faulty or the cover is
damaged:
WARNING
Risk of injury due to electric shock!
There are live electrical parts under the cover.
u
Only ever have the inside LED light replaced or repaired by
customer service or trained personnel.
9.4 Customer Services
First check if you can fix the error yourself (see 9 Customer
help) . If you can't, contact Customer Services.
Please refer to the enclosed “Liebherr-Service” brochure for the
address.
WARNING
Unprofessional repair!
Injuries.
u
Have any repairs and action - not expressly specified -
on the appliance and mains cable carried out by service
personnel only. (see 8 Maintenance)
u
A damaged mains cable may only be replaced by the manu-
facturer, the manufacturer’s Customer Service or a similarly
qualified person.
u
In the case of appliances with an IEC connector, the change
may be made by the customer.
9.4.1 Contact Customer Services
Make sure you have the following appliance data at the ready:
q
Appliance name (model and index)
q
Service no. (Service)
q
Serial no. (S no.)
u
Look up the appliance information on the display (see Info) .
-or-
u
Referring to appliance info on the nameplate (see 9.5 Model
plate) .
u
Note down the appliance information.
u
Notify Customer Services of the following: Give us the appli-
ance data.
w
This will help us to provide you with a faster, more accurate
service.
u
Follow any further instructions given by Customer Services.
9.5 Model plate
The model plate is behind the drawers on the inside of the
appliance.
Customer help
22 * Depending on model and options
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