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Problem Possible cause Solution
Temperature set in the ap-
pliance is too low and the
ambient temperature is too
high.
Set a higher temperature.
Refer to "Operation/Control
Panel" chapter.
Water flows on the rear plate
of the refrigerator.
During the automatic de-
frosting process, frost melts
on the rear plate.
This is correct.
There is too much con-
densed water on the rear
wall of the refrigerator.
Door was opened too fre-
quently.
Open the door only when
necessary.
Door was not closed com-
pletely.
Make sure the door is closed
completely.
Stored food was not wrap-
ped.
Wrap food in suitable pack-
aging before storing it in the
appliance.
Water flows on the floor. The melting water outlet is
not connected to the evapo-
rative tray above the com-
pressor.
Attach the melting water
outlet to the evaporative
tray.
Temperature cannot be set. The "Coolmatic function" is
switched on.
Switch off "Coolmatic func-
tion" manually, or wait until
the function deactivates au-
tomatically to set the tem-
perature. Refer to "Coolmat-
ic function" section.
The temperature in the ap-
pliance is too low/too high.
The temperature is not set
correctly.
Set a higher/lower tempera-
ture.
The door is not closed cor-
rectly.
Refer to "Closing the door"
section.
The food products' tempera-
ture is too high.
Let the food products tem-
perature decrease to room
temperature before storage.
Many food products are
stored at the same time.
Store less food products at
the same time.
The door has been opened
often.
Open the door only if neces-
sary.
The Coolmatic function is
switched on.
Refer to "Coolmatic func-
tion" section.
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