Write the model and serial
numbers here:
Model # _________________
Serial # _________________
You can find them on the rating
label on the front side of your
water heater.
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OWNER’S MANUAL
WATER HEATERS
Electric Residential
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SAFETY INFORMATION .........
OPERATING INSTRUCTIONS ....
CARE AND CLEANING ...........
INSTALLATION
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TROUBLESHOOTING TIPS ......
WIRING DIAGRAM
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LIMITED WARRANTY
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CONSUMER SUPPORT ..........
49-6000248 Rev. 0 GEA 09-21
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
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IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAFETY INFORMATION
WARNING
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WARNING
Risk of Fire - DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or
any other appliance. Keep rags and other combustibles away.
FOR INSTALLATIONS IN THE STATE OF CALIFORNIA
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WARNING
If the water heater has been subjected to flood, fire, or physical damage, turn off power and water to the
water heater.
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Safety Precautions
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NOTE: Flammable vapors may be drawn by air currents from surrounding areas to the water heater.
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SAFETY INFORMATION
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
Time/Temperature Relationship in Scalds
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Water temperature over 125°F can
cause severe burns instantly or
death from scalds.
Temperature control settings
usually approximate tap water
temperature. However, factors
could cause water temperature
to reach 160°F regardless of the
control settings.
Children, disabled and elderly
are at highest risk of being scalded.
See instruction manual before
setting temperature at water
heater.
Feel water before bathing or
showering.
Temperature limiting valves are
available; see manual.
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DANGER
There is a Hot Water SCALD Potential if the
water temperature thermostat is set too high. Households
with small children, disabled or elderly persons may require
a 120°F (49°C) or lower thermostat setting to prevent contact
with “HOT” water.
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WATER TEMPERATURE ADJUSTMENT
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IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAFETY CONTROLS
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CAUTION
The cause of the high temperature
condition must be investigated by a qualified
service technician and corrective action must be
taken before placing the water heater in service
again.
READ AND SAVE THESE INSTRUCTIONS
SAFETY INFORMATION
Operating Instructions
Water Heater Capacity and Increasing
Temperature Setpoint:
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Mixing Valves
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Extended Shutdown Periods
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NOTE: Refer to the Hydrogen Gas Caution in the
Operating Instructions (see page 3).
OPERATING INSTRUCTIONS
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Routine Preventive Maintenance
DANGER
Risk of Scald - Before manually
operating the relief valve, make certain no one will
be exposed to the danger of coming in contact with
the hot water released by the valve. The water may
be hot enough to create a scald hazard. The water
should be released into a suitable drain to prevent
injury or property damage.
NOTE: If the temperature and pressure-relief valve
on the hot water heater discharges periodically, this
may be due to thermal expansion in a closed water
system. Contact the water supplier or your plumbing
contractor on how to correct this. Do not plug the
relief valve outlet.
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Temperature and Pressure-Relief Valve:
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Draining and Flushing Water Heater
CAUTION
Risk of Shock - Shut off power to
the water heater before draining water.
DANGER
Risk of Scald - Before manually
operating the relief valve, make certain no one will
be exposed to the hot water released by the valve.
The water drained from the tank may be hot enough
to present a scald hazard and should be directed to
a suitable drain to prevent injury or damage.
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CARE AND CLEANING
Care and Cleaning
Exterior Surfaces
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Installation Instructions
INSTALLATION INSTRUCTIONS
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LOCAL INSTALLATION
REGULATIONS
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LOCATION
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CAUTION
Risk of Property Damage -
The water heater should not be located in an
area where leakage of the tank or connections
will result in damage to the area adjacent to it
or to lower floors of the structure. Where such
areas cannot be avoided, it is recommended
that a suitable catch pan, adequately drained, be
installed under the water heater.
LOCATION (Cont).
Required clearances:
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In these cases, additional clearance should be
provided on the opposite side of the unit to
allow for service access.
CATCH PAN INSTALLATION
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THERMAL EXPANSION
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Installation Instructions
INSTALLATION INSTRUCTIONS
Component Installation
Locate the temperature and pressure relief valve in the packaging.
Refer to illustrations below for installing each component to the water heater.
After completing installation of all components, make sure to check all connection points for water
leaks and correct if required.
Tools needed:
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Installation Instructions
INSTALLATION INSTRUCTIONS
Optional Wall Mounting
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Tools needed:
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Mounting Instructions:
Locate mounting slots on rear case of water heater.
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Installation Instructions
INSTALLATION INSTRUCTIONS
WATER SUPPLY CONNECTIONS
Refer to the illustration below for recommended installation. The HOT and COLD water connections are
clearly marked and are ” NPT on all models. 5HPRYHDQGGLVFDUGUHGDQGEOXHFDSVWKDWKDYHEHHQSODFHG
RQWKHZDWHUFRQQHFWLRQVIRUVKLSSLQJWhen connecting to the inlet/outlet ports, the use of female NPT
tapered thread fittings with use of thread sealant is recommended. The installation of unions is recommended
on the hot and cold water connections so that the water heater may be easily disconnected for servicing if
necessary.
NOTE: Install a shut-off valve in the cold water line near the water heater. This will enable easier service or
maintenance of the unit later.
IMPORTANT: Do not apply heat to the HOT or COLD water connections. If sweat connections are used,
sweat tubing to adapter before fitting the adapter to the cold water connections on heater. Any heat
applied to the hot or cold water connection will permanently damage the internal plastic lining in
these ports.
Install a vacuum relief valve and/or anti-siphon device when required by local jurisdictions.
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(Model appearance may vary)
Temperature &
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Installation Instructions
INSTALLATION INSTRUCTIONS
TO FILL THE WATER HEATER
WARNING
Risk of Unit Damage - The
tank must be full of water before heater is turned
on. The water heater warranty does not cover
damage or failure resulting from operation with
an empty or partially empty tank.
Make certain the drain valve is completely closed.
Open the shut-off valve in the cold water supply line.
Open each hot water faucet slowly to allow the air to
vent from the water heater and piping.
A steady flow of water from the hot water faucet(s)
indicates a full water heater.
Condensation can form on the tank and fittings when
it is first filled with water. Condensation may also
occur with a heavy water draw and very cold inlet
water temperature.
This condition is not unusual and will disappear once
water is heated. If condition persists, examine fittings
for potential leaks and repair, as required.
NOTICE
Do not mis-wire electrical connections.
VAC must be applied WRWKHZDWHUKHDWHU
as shown in ‘Water heater junction box’
illustration.
RELIEF VALVE
WARNING
Risk of Unit Damage - The
pressure rating of the relief valve must not
exceed 150 PSI (1.03 MPa), the maximum working
pressure of the water heater as marked on the
rating plate.
A new combination temperature and pressure-relief
valve, complying with the Standard for Relief Valves
and Automatic Gas Shut-Off Devices for Hot Water
Supply Systems, ANSI Z21.22, is supplied and must
remain installed in the opening provided and marked
for this purpose on the water heater. No valve of any
type should be installed between the relief valve and
the tank. Local codes shall govern the installation of
relief valves.
The BTUH rating of the relief valve must not be less
than the input rating of the water heater as indicated
on the rating label located on the front of the heater
(1 watt=3.412 BTUH).
Connect the outlet of the relief valve to a suitable
open drain so that the discharge water cannot contact
live electrical parts or persons and to eliminate
potential water damage.
Piping used should be of a type approved for hot
water distribution. The discharge line must be no
smaller than the outlet of the valve and must pitch
downward from the valve to allow complete drainage
(by gravity) of the relief valve and discharge line. The
end of the discharge line should not be threaded or
concealed and should be protected from freezing.
No valve of any type, restriction or reducer coupling
should be installed in the discharge line.
CAUTION
To reduce the risk of excessive pressures and
temperatures in this water heater, install temperature
and pressure protective equipment required by local
codes and no less than a combination temperature
and pressure relief valve certified by a nationally
recognized testing laboratory that maintains periodic
inspection of production of listed equipment or
materials, as meeting the requirements for Relief
Valves and Automatic Gas Shutoff Devices for Hot
Water Supply Systems, ANSI Z21.22. This valve
must be marked with a maximum set pressure not
to exceed the marked maximum working pressure
of the water heater. Install the valve into an opening
provided and marked for this purpose in the water
heater, and orient it or provide tubing so that any
discharge from the valve exits only within 6 inches
above, or at any distance below, the structural floor,
and does not contact any live electrical part. The
discharge opening must not be blocked or reduced in
size under any circumstances.
Temperature &
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1
Installation Instructions
INSTALLATION INSTRUCTIONS
ELECTRICAL CONNECTIONS
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The voltage requirements and wattage load for the water heater are specified on the rating label on the VLGH
of the water heater.
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WARNING
Proper ground connection is
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Installation Instructions
INSTALLATION INSTRUCTIONS
ELECTRICAL CONNECTIONS*(3%$5
A separate branch circuit with copper conductors, overcurrent protective device and suitable disconnecting
means must be provided by a qualified electrician.
All wiring must conform to local codes or latest edition of National Electrical Code ANSI/NFPA 70.
The water heater is completely wired to the junction box at the top of the water heater. An opening for 1/2”
electrical fitting is provided for field wiring connections.
The voltage requirements and wattage load for the water heater are specified on the rating label on the front of
the water heater.
The branch circuit wiring should include either:
Metallic conduit or metallic sheathed cable approvedfor use as a grounding conductor and installed
withfittings approved for the purpose.
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To connect power to the water heater:
Turn the power offDWFLUFXLWEUHDNHU
Remove the screw/screws holding the junction boxtop cover.
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Install LLQHWR/LQH, 1HXWUDO to 1HXWUDO and *roundWR*URXQG per illustration RQWKLVSDJH.
Reconnect all screws attaching the junction boxcovers.
WARNING
Risk of fire or electrical shock.
Ensure both junction box covers and ground
screws are securely fastened for proper
grounding.
NOTE: Install electric connections according to local
codes or latest edition of National Electrical Code
ANSI/NFPA 70.
WARNING
Proper ground connection is
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The manufacturer’s warranty does not cover any damage or defect caused by installation, attachment or use
of any type of energy-saving or other unapproved devices (other than those authorized by the manufacturer)
into, onto or in conjunction with the water heater. The use of unauthorized energy-saving devices may
shorten the life of the water heater and may endanger life and property.
The manufacturer disclaims any responsibility for such loss or injury resulting from the use of such
unauthorized devices.
If local codes require external application of insulation blanket kits, the manufacturer’s instructions included
with the kit must be carefully followed.
Application of any external insulation, blankets or water pipe insulation to this water heater will
require careful attention to the following:
• Do not cover the temperature and pressure-reliefvalve.
• Do not cover access panels to the heating elements.
• Do not cover the electrical junction box of the waterheater.
• Do not cover the operating or warning labelsattached to the water heater or attempt to relocatethem on
the exterior of the insulation blanket.
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DVWKH\ZLOODOVRDSSO\
NOTE: This guide recommends minimum branch circuit sizing based on the National Electric Code.
Refer to wiring diagrams in this manual for field wiring connections.
Installation Instructions
INSTALLATION INSTRUCTIONS
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Total Water
Heater Wattage
120V 208V 240V 120V 208V 240V
1500* 20 15 15 12 14 14
1700 20 15 15 12 14 14
2000 25 15 15 10 14 14
2500 30 15 15 10 14 14
3000 35 20 20 8 12 12
3500 - 25 20 - 10 12
3800 - 25 20 - 10 12
4000 - 25 25 - 10 10
4500 - 30 25 - 10 10
5000 - 30 30 - 10 10
5500 - 35 30 - 8 10
6000 - 40 35 - 8 8
9000 - - 50 - - 8
Recommended Over Current Protection
(fuse or circuit breaker amperage rating)
Copper Wire Size AWG Basedon N.E.C.
Table 310-16 (167°F/75°C.)
1
1
Troubleshooting
Before you call for service....
Save time and money! Review the chart below first and you may not need to call for service.
CAUTION
For your safety, DO NOT attempt repair of electrical wiring, controls, heating elements or other
safety devices. Refer repairs to qualified service personnel.
Problem Possible Causes What To do
OPERATION AND PERFORMANCE
Not enough or no hot
water
Water temperature may
be set too low
• See the Water Temperature Adjustment and Water Heater
Capacity sections. (Pages 4 and 6)
Cold water inlet
temperature may be
colder during the winter
months
• This is normal. The colder inlet water takes longer to heat.
• Consider increasing the set temperature as described in
the Water Temperature Adjustment section.
Leaking or open hot
water faucets
• Make sure all faucets are closed.
Long runs of exposed
pipe, or hot water piping
on outside wall
• Insulate piping.
Dip tube damaged • Contact your local installer, plumbing contractor, or
previously agreed upon service agency.
A fuse is blown, circuit
breaker tripped, or
electric service to your
home may be interrupted
• Replace fuse or reset circuit breaker.
• Contact the local electric utility.
Inadequate wiring • See the Installation Instructions.
Manual reset high limit
(ECO)
• See the Safety Controls section, see page 5.
Water Connections to
unit reversed
• Correct piping connections.
Water is too hot Water temperature is set
too high
• See the Water Temperature Adjustment section.
Thermostat has failed • Contact your local installer, plumbing contractor, or
previously agreed upon service agency.
OTHER
Water dripping down the
outside of the heater
Hot/Cold water connections
or other parts have loosened
• Tighten the loose connections. This should only be done by a
qualified service person or plumbing contractor.
Relief valve producing
popping sound or
draining
Pressure buildup caused
by thermal expansion to a
closed system
• This is an unacceptable condition and must be corrected. See
Thermal Expansion section on page 12. Do not plug the relief
valve outlet. Contact a plumbing contractor to correct this.
Hot water has a rotten
egg or sulfur smell
Certain water supplies with
high sulfate content will react
with the anode rod that is
present in all water heaters
for corrosion protection of
the tank
• In certain cases, increasing the tank temperature to 140°F (60°C)
can reduce this odor issue. Reference the Water Temperature
Adjustment section of the Important Safety Information of this
manual for procedure and dangers of scalding water. Installation of
temperature limiting valves can be used to reduce risk of scalding.
TROUBLESHOOTING
1
Wiring Diagram
WIRING DIAGRAM
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Staple your receipt here. Proof of the original purchase
date is needed to obtain service under the warranty.
GE Appliances Electric Water Heater Limited Warranty
What Is Not Covered:
Ŷ 6HUYLFHWULSVWR\RXUKRPHWRWHDFK\RXKRZWRXVH
the product.
Ŷ ,PSURSHULQVWDOODWLRQGHOLYHU\RUPDLQWHQDQFH
Ŷ 5HSODFHPHQWSDUWVVKLSSLQJDQGKDQGOLQJDQGFRVWWR
remove defective part or tank after the first year limited
warranty are NOT covered.
Ŷ )DLOXUHRIWKHSURGXFWLILWLVDEXVHGPLVXVHGDOWHUHGRU
used for other than the intended purpose.
Ŷ 8VHRIWKLVSURGXFWZKHUHZDWHULVPLFURELRORJLFDOO\XQVDIH
or of unknown quality, without adequate disinfection before
or after the system.
Ŷ 5HSODFHPHQWRIKRXVHIXVHVRUUHVHWWLQJRIFLUFXLWEUHDNHUV
Ŷ 'DPDJHWRWKHSURGXFWFDXVHGE\DFFLGHQWOLJKWQLQJILUH
flood or acts of God.
Ŷ ,QFLGHQWDORUFRQVHTXHQWLDOGDPDJHFDXVHGE\SRVVLEOH
defects with this appliance, its installation or repair.
Ŷ 3URGXFWQRWDFFHVVLEOHWRSURYLGHUHTXLUHGVHUYLFHin a safe
manner
. Attic installation must have flooring and accessible
stairs.
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Ŷ,ISURGXFWRURWKHUDSSOLDQFHPXVWEHPRYHGIRU
service access.
Ŷ 'DPDJHPDOIXQFWLRQRUIDLOXUHFDXVHGE\WKHXVHRIUHSDLU
service not approved by GE Appliances.
Ŷ 'DPDJHPDOIXQFWLRQRUIDLOXUHFDXVHGE\WKHXVHRI
unapproved parts or components.
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water heater with the anode rod removed.
Ŷ $QRGH5RGLQVSHFWLRQDQGUHSODFHPHQW
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water heater with an empty or partially empty tank.
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tank to pressure greater than those shown on the rating
label.
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water heater with electrical voltage outside the voltage
range listed on the rating label.
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in a corrosive atmosphere.
Ŷ ,IWKLVZDWHUKHDWHULVXVHGIRURWKHUWKDQUHVLGHQWLDOSULYDWH
family use, labor will not be covered under warranty, and
the parts warranty is reduced to 1 year from the date of
purchase.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided
in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or
fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
LIMITED WARRANTY
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within
the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may
be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for
service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you
specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult
your local or state consumer affairs office or your state’s Attorney General.
For product purchased outside of the US, contact your dealer for Warranty and Service information.
Warrantor for Products Purchased in the United States:
GE Appliances, a Haier company
Louisville, KY 40225
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service
for your GE water heater call GE Water Heaters at 1-800-943-8186. Please have your serial number and your model number
available when calling for service. Servicing your appliance may require the use of the onboard data port for diagnostics. This gives
a GE Appliances factory service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances
improve its products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be
sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service
)RU7KH3HULRG2I :H:LOO5HSODFH
(LJKW Years
From the date of the
original purchase
The entire water heater if there is a defect in materials or workmanship relating to functional
parts only. During this warranty period, labor and related service to install the new water
heater or remove the defective water heater is not covered under this warranty. The
replacement unit is warranted for the remainder of your water heater’s original HLJKW\HDU
warranty period. The replacement unit may either be a new unit or a refurbished unit.
Printed in ChinaPrinted in China
Consumer Support
CONSUMER SUPPORT
Register Your Appliance
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced
communication and prompt service under the terms of your warranty, should the need arise.
• Scan QR Code on product registration card, or on product.
NOTE: This is just an example of what a QR code represents.
• Or go to GEAppliances.com/register
• Or mail in your pre-printed registration card included in the packing material
Consumer Service
If you have a question or need assistance with your new water heater on adjustments, repairs, or routine
maintenance:
• Review the Troubleshooting Tips or Care and Cleaning sections of this Owner’s Manual.
• Contact your local installer, plumbing contractor, or call GE Appliances Service and Support at 1-800-943-8186.
NOTE: Your installer phone number may be located on the product label.
If you still have issues, contact the GEA Customer Support at GEAppliances.com/waterheater
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes.
(VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
In the US, go to GEApplianceparts.com
Contact Us
If you are ultimately not satisfied with the service you receive, contact us on our Website with all the details including
your phone number, or write to:
In the US: General Manager, Customer Relations |GE Appliances, Appliance Park |Louisville, KY 40225
GEAppliances.com/contact
