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17
En
Bluetooth
Problem Cause Remedy
Cannot make the
sound bar paired
with the
Bluetooth
device.
BLUETOOTH is not selected as
the input source.
Select BLUETOOTH as the input
source.
The device does not support
A2DP.
Perform pairing operations with a
device which supports A2DP.
A Bluetooth adaptor, etc. that you
want to pair with the sound bar
has a password other than
“0000”.
Use a Bluetooth adaptor, etc. whose
password is “0000”.
The sound bar and device are too
far apart.
Move the device closer to the sound
bar.
There is a device (microwave
oven, wireless LAN, etc.) outputs
signals in the 2.4 GHz frequency
band nearby.
Move this unit away from the device
that is emitting radio frequency
signals.
Another Bluetooth device is
connected.
Terminate current Bluetooth
connection, and perform pairing with
the new device.
Cannot make a
Bluetooth
connection.
Another Bluetooth device is
connected.
The sound bar cannot make multiple
Bluetooth connections. Terminate
current Bluetooth connection, and
make connection for the desired
device.
More than nine devices are paired
and the oldest pairing information
is deleted.
Perform pairing again. The sound bar
can retain pairing information for up to
eight devices. When pairing a ninth
device, the oldest pairing information
will be deleted.
No sound is
produced or the
sound is
interrupted
during playback.
The Bluetooth connection of the
sound bar with the device is
disconnected.
Perform Bluetooth connection
operations again (p.8).
The sound bar and device are too
far apart.
Move the device closer to the sound
bar.
There is a device (microwave
oven, wireless LAN, etc.) outputs
signals in the 2.4 GHz frequency
band nearby.
Move this unit away from the device
that is emitting radio frequency
signals.
The device’s Bluetooth function is
off.
Activate the Bluetooth function of the
device.
The device is not set to send
Bluetooth audio signals to the
sound bar.
Check that the Bluetooth function of
the device is set properly.
Playback on the device has not
been performed.
Perform playback on the device.
The device’s volume is set to
minimum.
Turn up the volume level.
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