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WARRANTY AND SERVICE WARRANTY AND SERVICE
Arranging for Service after the Warranty Expires, or
Ordering Accessories and Replacement Parts
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
Hassle-Free Replacement Warranty – Canada
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto
Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Hand Mixer
for information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
We’re so condent the quality of our
products meets the exacting standards
of KitchenAid that, if your Hand Mixer
should fail within the rst year of ownership,
KitchenAid will arrange to deliver an
identical or comparable replacement to your
door free of charge and arrange to have
your original Hand Mixer returned to us.
Your replacement unit will also be covered
by our one year limited warranty.
If your Hand Mixer should fail within the rst
year of ownership, simply call our toll-free
Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement
Hand Mixer, use the carton, packing
materials, and prepaid shipping label
to pack up your original Hand Mixer
and send it back to KitchenAid.
We’re so condent the quality of our
products meets the exacting standards of
the KitchenAid brand that, if your Hand
Mixer should fail within the rst year of
ownership, we will replace your Hand
Mixer with an identical or comparable
replacement. Your replacement unit will
also be covered by our one year limited
warranty.
If your Hand Mixer should fail within the rst
year of ownership, simply call our toll-free
Customer eXperience Center
at 1-800-807-6777 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address.
When you receive your replacement
Hand Mixer, use the carton, packing
materials, and prepaid shipping label
to pack up your original Hand Mixer
and send it back to KitchenAid.
®/™ © 2015 KitchenAid. All rights reserved. Used under license in Canada.
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