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24
ERROR CODES
LEr (Low Temperature Alarm )
Grill temperature was below 120℉ for more than 6 minutes.
HEr (High Temperature Alarm )
Grill temperature reached 580℉.
Er 1
Ensure temperature probe is properly connected to the controller board.
Er 2
The grill fails to start the Running Cycle after 4 attempts.
Press START button for 3 seconds , turn off the grill and then turn it on.(The grill is OK.)
[The Er2 Code is not gone]:
Turn off the power and check if there is too much ash in the firepot. (Please clean the ash.)
See if the hot rod is heated up within 3 minutes.(If not heated, please replace it.)
WARNING: DO NOT TURN OFF THE SWITCH WHILE THE FAN IS STILL WORKING ON
THE SHUT DOWN CYCLE, THE GRILL WILL AUTOMATICALLY SHUT OFF WHEN THE
CYCLE IS DONE. INTERRUPTION OF THE SHUT DOWN CYCLE COULD RESULT IN A
FIRE IN THE HOPPER CHAMBER.
Unexpected grill temperature is
displayed
External Factor
Grill temperature is influenced by
environmental factors such as high
temperature, wind and direct sun.
Place unit in shaded area. Open the lid
to reduce inside temperature. After
start your grill in 40 minutes, the grill
will reach your desired temperature.
Excess or discolored smoke
Pellets
Replace moist pellets with fresh dry
pellets.
Get your new parts
Contact
Z GRILLS
Customer
Service or your
Z GRILLS
dealer to place
an order
When contacting customer support
please have the following information
available: Your authorized Z Grills
dealer, your name, phone number,
address, your Z Grill serial number and
part identification number. Your part
number is listed on the COMPONENT
LIST.
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