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Troubleshooting en
23
14 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The appliance is not
cooling, the displays
and lighting are lit.
Showroom mode is switched on.
1. Press and hold for 9–11seconds until an
audible signal sounds.
2. After a short time, check whether your appliance is
cooling.
The LED lighting does
not work.
Different causes are possible.
▶ Call customer service.
The customer service number can be found in the
enclosed customer service directory.
Side panels of the ap-
pliance are warm.
Not a fault. The side panels contain pipes which heat
up during the cooling process. Units touching the ap-
pliance will not be damaged by the heat.
No action required.
The temperature dis-
plays and
light up.
A sensor is defective.
▶ Call customer service.
The customer service number can be found in the
enclosed customer service directory.
A warning tone
sounds and the set
temperature (refriger-
ator compartment)
and flash.
The refrigerator compartment door is open.
▶ Close the refrigerator compartment door.
A warning tone
sounds and the set
temperature (freezer
compartment) and
flash.
Different causes are possible.
▶ Press .
a The alarm is switched off.
The freezer compartment door is open.
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