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EN - 15
EN
What to do if......
Problem Possible causes Solution
The appliance does not
work.
Plug not inserted. Insert the plug.
ON/OFF button not
pressed.
Press the button to start the
machine.
Descaling alarm activated
(LED 25
flashes
).
Perform descaling.
Full grounds container
alarm (LED 23
).
Empty the grounds container.
Infuser alarm missing or not
correctly assembled
(LED
24
)
.
Check that the infuser
and its door are correctly
assembled.
Empty or missing tank
alarm (LED 21 )
.
Make sure that the tank is
correctly inserted or fill it with
water.
No coffee alarm (led 22
)
.
Pour some coffee beans into
the container.
The machine stops
during dispensing.
Tank not inserted or empty. Make sure that the tank is
correctly inserted or fill it with
water.
The coffee comes out of
the dispenser slowly.
Ground coffee too fine. Increase the coffee grain
using the relative knob.
Warning: adjust the grinder
only when it is operating,
in order not to damage the
grinding unit.
Clogged dispenser spout. Clean the dispenser spout.
The coffee comes out
of the dispenser too
quickly.
Ground coffee too thick. Decrease the coffee grain
using the relative knob.
Worn grinders. Contact an authorized
service centre.
The coffee is not hot.
Machine inactivity for a
prolonged time.
Using the same cup in which
the coffee will be prepared,
dispense hot water to heat
the cup.
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