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27
BEFORE YOU CALL
CONCERN CAUSE SOLUTION
AUTOMATIC ICE MAKER (Continued)
Ice cubes
are freezing
together.
• Ice cubes are not being
used frequently enough
or interruption of power
for prolonged time.
• Ice cubes are small or hol-
low (shells of ice with water
inside). The hollow cubes
break open in the bin and
leak their water onto exist-
ing ice, which causes it to
freeze together.
• Remove ice container and discard ice. The
ice maker will produce fresh supply. Ice
should be used at least twice weekly to
keep the cubes separated.
• This generally occurs when the ice maker
does not get enough water. This is usu-
ally the result of a clogged water lter or
restricted water supply. Replace the water
lter and if the condition still occurs check
for a Saddle Valve, water valve not turned
on all the way or kinked water supply line.
DISPENSER (Ice & Water)
Dispenser will
not dispense ice.
• Dispenser lock out is
engaged. (Does not apply
to Frigidaire Professional.)
• There is no ice in the bin
to be dispensed.
• The refrigerator doors are
not completely closed.
• Dispenser paddle has
been pressed too long
and the dispenser motor
has overheated.
• Press and hold control lock for 3 seconds.
• See the “Ice maker is not making any ice”
section above.
• Be sure the refrigerator doors are
completely closed.
• The motor overload protector will reset
in about three minutes and then ice can
be dispensed.
Ice dispenser
is jammed.
• Ice has melted and
frozen around auger
due to infrequent use,
temperature uctuations,
and/or power outages.
• Ice cubes are jammed
between ice maker and
back of ice container.
• Remove ice container, thaw, and empty the
contents. Clean container, wipe dry, and
replace in proper position. When new ice is
made, dispenser should operate.
• Remove ice cubes that are jamming
the dispenser.
Dispenser will
not dispense
water.
• Dispenser lock out is
engaged. (Does not apply
to Frigidaire Professional.)
• Water lter not
seated properly.
• Water lter is clogged.
• Household water line
valve is not open.
• Press and hold control lock for 3 seconds.
• Remove and reinstall the water lter. Be
sure to press inward as you rotate it clock-
wise to lock it in place.
• Replace lter cartridge. Be sure to press
inward as you rotate it clockwise to lock it
in place.
• Open household water line valve. See CON-
CERN column AUTOMATIC ICE MAKER.
Water has an
odd taste and/
or odor.
• Water has not been dis-
pensed for an extended
period of time.
• Unit not properly con-
nected to cold water line.
• Draw and discard 10-12 glasses of water to
freshen the supply.
• Connect unit to cold water line that
supplies water to the kitchen faucet.
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