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19
6. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
WARNING
! !
To reduce risk of personal injury - unplug cleaner before servicing.
PROBLEM POSSIBLE CAUSE
POSSIBLE SOLUTION
Cleaner won’t run.
1. Not firmly plugged in.
1. Plug unit in firmly.
2. No voltage in wall plug.
2. Check fuse or breaker in home.
3. Blown fuse or tripped
breaker.
3. Replace fuse or reset breaker in home.
Low suction. 1. Dirty Water Tank full/
automatic shut off engaged.
1.Remove and empty Dirty Water Tank. Clean
filter screen.
2. Blockage In tool on end of
hose.
2. Remove tool and clear blockage.
3. Dirty Water Tank lid not on
correctly.
3. Make sure lid is on securely.
4. Clean Water Tank empty, but
detergent remains.
4. Fill Clean Water Tank
Clean water won’t
dispense.
1. Clean Water Tank not firmly
in place.
1. Make sure tank is securely locked in
position.
2. Clean Water Tank or
detergent container empty.
2. Refill container according to instructions for
surface being cleaned.
3. Dirty Water Tank lid not on
correctly.
3 .Make sure lid is firmly in place.
Detergent won’t
dispense
1. Valve cap clogged. 1. Remove and clean valve cap
(see instructions below).
Brushes/brush
indicator won’t
rotate during floor
cleaning.
1. Dirty filter screen on bottom
of unit.
1. Clean screen.
HELPFUL REMINDERS
• Use HOOVER
®
brand detergents; others may
foam too much or cause leaking.
• Use extra dry strokes to aid in faster drying of the
carpet.
• 6.1 Fill tank (A) with hot (under 140˚F /60˚C) tap
water ONLY. Do not put any detergent in water
tank. Fill detergent container (B) with HOOVER
®
detergent.
• 6.2 Secure Dirty Water Tank lid before cleaning.
• Empty Dirty Water Tank when full or when
automatic shut-off engages.
6.1
B
A
6.2
CAUTION
! !
Unplug the cleaner before doing any of the
following.
Actual model may vary from images shown.
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