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18 | Wolf Customer Care 800.222.7820
Troubleshooting
OPERATION
Cooktop does not operate.
• Verify power is on.
• Verify electrical power to the cooktop and home circuit
breaker is on.
• The cooktop is in lock mode. Touch and hold Lock for
three seconds to unlock the control panel.
• The cooktop automatically turns o after 2 hours of
continual use (high), 6 hours (medium), and 8 hours
(simmer), except in Sabbath mode.
Cooktop temperature issue.
• Contact Wolf Customer Care at 800-222-7820 for
recommendations.
Troubleshooting
Sub-Zero, Sub-Zero & Design, Sub-Zero & Snowflake Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, Wolf, Wolf &
Design, Wolf Gourmet, W & Design, red colored knobs, Cove, and Cove & Design are registered trademarks and service marks of Sub-Zero Group, Inc. and its subsidiaries.
All other trademarks are property of their respective owners in the United States and other countries.
SERVICE
• Maintain the quality built into your product by contact-
ing Wolf Factory Certified Service. For the name of the
nearest Wolf Factory Certified Service, check the Product
Support section of our website, wolfappliance.com,
or call Wolf Customer Care at 800-222-7820.
• When contacting service, you will need the model and
serial number of your product. Both numbers are listed
on the product rating plate. Refer to pages 6–7 for
rating plate location.
• For warranty purposes, you will also need the date of
installation and name of your authorized Wolf dealer.
This information should be recorded on page 3 of this
guide.
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