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36
EN
Symptoms Reason Solution
Washing machine
will not drain water
Kinked drain hose. • Ensure that the drain hose is not kinked.
Drain located higher than 100
cm above the floor.
• Make sure that the drain hose is no higher
than 100 cm above the bottom of the
washing machine and is no more than 1.5
m away from the washing machine.
Poor stain removal
Normal and heavily soiled
load.
• Use the main washing machine to wash
normal and heavily soiled loads.
Previously set stains.
• Articles that have previously been washed
may have stains that have been set.
These stains may be difficult to remove
and may require hand washing or pre-
treating to aid in stain removal.
Wash cycle time is
longer than usual
The washing machine
automatically adjusts the
wash time for the amount of
laundry, water pressure and
other operating conditions.
• This is normal. The washing machine
adjusts cycle time automatically to
provide optimal results for the selected
programme. The time remaining shown
in the display is only an estimate. Actual
time may vary.
Musty or mildewy
odor in washing
machine
Incorrect or too much
detergent has been used.
• This machine requires very little
detergent. Use the provided detergent
measuring cup.
Inside of drum was not
cleaned properly.
• Run the Tub clean programme regularly.
Washing machine
chimes repeatedly
before final rinse
This is not an error.
• This is an alert to allow the addition of
liquid fabric softener before the final rinse.
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