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TROUBLESHOOTING
Refrigerator operation
C
o
n
cern
Wh
a
t to do
Appliance will not run
It is normal for the freezer fan not
to operate during the automatic
defrost cycle, or for a short time
after the appliance is switched on.
Ensure that the cord is plugged into a live power outlet and outlet is switched on.
Ensure that the household circuit breaker has not tripped or that the fuse has not blown.
The appliance maybe in defrost mode, check again in half an hour.
Compressor motor seems to run
too long
At normal room temperatures,
expect your motor to run about
40% to 80% of the time. Under
warmer conditions, expect it to
run even more often.
The variable speed compressor
and fan that at start up and on
warm days runs at a high speed
to provide additional cooling.
When less cooling is required the
compressor and fan will run at a
lower speed.
Ensure that the doors are not held open.
Check that large amounts of warm food have not just been placed inside the appliance.
Note that the appliance will run more than normal just after you install it or when adjusting
to temperature setting changes.
The exterior of the appliance is
warm or hot to touch
This is normal because the
appliance transfers heat from the
inside out through the outer panels
and the divider between the doors.
Ensure the appliance has the external clearances recommended in the section “Installing your
new appliance”.
The exterior of the cabinet will be much warmer on warmer days it may even feel hot to touch, as
the appliance is working harder.
User interface will not respond
To ensure settings are not
accidentally changed the user
interface will go into sleep mode
when not in use.
Press any button to wake user
interface.
Check that the user interface is in awake mode, refer to section “About the user interface”.
Check that the user interface is not locked, refer to section “About the user interface”.
If the user interface is frozen turn the appliance off for five minutes for the memory to clear, then
turn back on.
Check that the user interface is not in Sabbath Mode, refer to control
instructions. (I&W models only).
Alarms soundingCheck that all doors are fully closed.
Ensure that the over temperature alarm is not being activated by hot food placed in the freezer.
Check if the drinks timer has ended, refer control instructions.
Check if the Filter Replacement alert is activated, refer control instructions. (I&W models only)
Frost build upCheck that all doors are fully closed.
Ensure that the doors are not opened too often.
Ensure that the return air vents are not blocked with packaging.
Ensure the seals are clean and not obstructed.
OdoursThe interior may need cleaning, refer to cleaning guide.
Ensure that food is stored correctly as some food, containers and wrapping
can produce odours.
Check appliance for old or unusual food.
Lights not working
The LED lighting is designed to
dim automatically if the door is
left opened for more than 5
minutes and turn off completely
if the door is open for more than
7 minutes. Closing the door will
reset the timer.
The LED lighting is also
designed to turn on gradually.
Ensure that the cord is plugged into a live power outlet and outlet is switched on.
Ensure that the household circuit breaker has not tripped or that the fuse has not blown.
Check that the user interface is not in Sabbath Mode, refer to control instructions.
Close and re-open the door. When door has been open for 5 minutes the lights fade to 50%
then after 7 minutes they will turn off.
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