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13
If you experience
Possible Causes
Solution
Normal washer operation. Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Check proper electrical supply.
Washer not loaded as recommended. Remove several items and rearrange load evenly in basket.
Close lid and press START/Pause/Unlock.
Do not add more than 1 or 2 additional items after cycle has
started to avoid tightly packing or unbalancing.
First try the solutions suggested here to possibly avoid the cost of a service call.
Washer not performing as expected (cont.)
Use a cycle with a low spin speed. Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed
spin for your garment. To remove extra water in the load, select
Drain & Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
Small items may have been caught
in pump or between basket and tub,
which can slow draining.
Empty pockets and use garment bags for small items.
Washer not draining/
spinning, loads are
still wet, or spinning
light remains on
(indicating that the
washer was unable
to pump out water
within 10 minutes)
Washer not loaded as recommended. Tightly packing or unbalanced loads will not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the Drain &
Spin cycle to remove excess water. See “Using Your Washer”
for loading recommendations.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 114 mm (4,5").
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 1,2 m (48")
above the oor. Remove any clogs from drain hose.
Washer won’t run or ll,
washer stops working
or wash light remains
on (indicating that the
washer was unable to
ll appropriately) cont.
Too much detergent causing suds to
slow or stop draining and spinning.
Always measure and follow detergent directions for your load.
To remove extra suds, select Rinse & Spin. Do not add detergent.
TROUBLESHOOTING
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