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Solutions to Common Problems
SOIL NOT COMPLETELYREMOVEDAFTER SELF-CLEANING CYCLE iS
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• Failure to clean bottom, from top of oven, frame of oven or door area outside oven seat. These
areas are not in the self-cleaning area, but get hot enough to burn on residue. Clean these areas
before the self-cleaning cycle is started. Burned on residue can be cleaned with a stiff nylon brush
and water or a nylon scrubber. Be careful not to damage the oven gasket.
• Excessive spiltovers in oven..Set the self-clean cycle for longer cleaning time.
POOR COOKING RESUWS
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. Many factors affect baking results. See Baking for hints, causes and corrections. See Adjusting
Oven Temperature.
, Many factors affect cooking results. Adjust the recipe's recommended power levels or cooking
times.
. Cookware is too lightweight or warped. Use heavier quality cookware so foods being prepared may
cook more evenly.
FLAMES iNSIDE OVEN OR SMOKE FROM VENT
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• Excessive spillovers in oven. This is normal, especially for high oven temperatures, pie spillovers
or for large amounts of grease on bottom of oven. Wipe up excessive spillovers.
SURFACEBURNERSDO NOT LIGHT
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. Surface Control knob has not been completely turned to LITE. Push in and turn the Surface
Control knob to LITE until burner ignites and then turn control knob to desired flame size.
• Be sure gas supply valve is open.
• Burner ports are clogged, Clean burners. See Cleaning the Burner Grates, Burner Caps,
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Burner Heads in General Care & Cleaning section. With the burner off, clean ports with a small-
gauge wire or needle.
Power cord is disconnected from outlet (Electric Ignition Models only). Be sure cord is securely
plugged into the outlet.
Electrical power outage (electric ignition models only). Burners can be lit manually. See Setting
Surface Controls in this Use and Care Guide.
BURNER FLAME ONLY LIGHTS HALF WAYAROUND BURNER
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• Burner ports are clogged. With the burner off, clean ports by using a small-gauge wire or needle.
. Moisture is present after cleaning. Lightly fan the flame and allow burner to operate until flame is
full Dry the burners thoroughly following instructions in the General Cleaning section.
FOODNOT HEATINGE'_NLY
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• Improper cookware. Select flat-bottomed cookware of a proper size to fit element.
. Incorrect control setting. Raise or lower setting until proper amount of heat is obtained.
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BURNERFLAME IS ORANGE
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. Dust particles in main line. AIIowthe burner to operate a few minutes until flame turns blue.
• In coastal areas, a slightly orange flame is unavoidable due to salt air, Ceramic-Glass Cooktop
section in this Owner's Guide.
. Cookware with rough bottom has been used. Use flat-bottomed, smooth utensils, See Selecting
Surface Cooking Utensils in this Owner's Guide.
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