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2. Application: This warranty only applies to new Appliances, purchased and used in
Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in
any way) other rights and remedies under a law to which the Appliances or services relate,
including any non-excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty continues for in
Australia for a period of 60 months and in New Zealand for a period of 60 months, following
the date of original purchase of the Appliance.
4. Repair or replace warranty: During the Warranty Period, Electrolux or its ASC will, at no
extra charge if your Appliance is readily accessible for service, without special equipment
and subject to these terms and conditions, repair or replace any parts which it considers to
be defective. Electrolux may, in its absolute discretion, choose whether the remedy offered
for a valid warranty claim is repair or replacement. Electrolux or its ASC may use
refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts
become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will bear the reasonable
cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC.
Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this warranty.
7. Exclusions: You may not make a claim under this warranty unless the defect claimed is
due to faulty or defective parts or workmanship. This warranty does not cover:
a) light globes, batteries, filters or similar perishable parts;
b) parts and Appliances not supplied by Electrolux;
c) cosmetic damage which does not affect the operation of the Appliance;
d) damage to the Appliance caused by:
– negligence or accident;
– misuse or abuse, including failure to properly maintain or service;
– improper, negligent or faulty servicing or repair works done by anyone other than an
Electrolux authorised repairer or ASC;
– normal wear and tear;
– power surges, electrical storm damage or incorrect power supply;
– incomplete or improper installation;
– incorrect, improper or inappropriate operation;
– insect or vermin infestation;
– failure to comply with any additional instructions supplied with the Appliance;
In addition, Electrolux is not liable under this warranty if:
– the Appliance has been, or Electrolux reasonably believes that the Appliance has
been, used for purposes other than those for which the Appliance was intended,
including where the Appliance has been used for any non-domestic purpose;
– the Appliance is modified without authority from Electrolux in writing;
– the Appliance’s serial number or warranty seal has been removed or defaced.
8. How to claim under this warranty: To enquire about claiming under this warranty, please
follow these steps:
a. carefully check the operating instructions, user manual and the terms of this warranty;
b. have the model and serial number of the Appliance available;
c. have the proof of purchase (e.g. an invoice) available;
d. telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in Australia: Electrolux
goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be of acceptable quality and the failure does
not amount to a major failure. ‘Acceptable quality’ and ‘major failure’ have the same
meaning as referred to in the ACL.
48/52
WARRANTY
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