Model#: SP5621/5622/5623/5624
USER MANUAL
Keep this manual for future reference
Please carefully check the unit and make sure there is no damage when you open the carton.
QUESTIONS, PROBLEMS, OR MISSING PARTS?
Please Contact Customer Service Before Returning to Store
+800-239-0689
www.soupro.com
Package Contents
Table of Contents
2
GENERAL INFORMATION
• GENERAL INFORMATION
Package Contents
Warranty
• ASSEMBLY & OPERATIONS
Assembly Instructions
Safety Information
Operating Instructions
Care And Maintenance
Troubleshooting
2
3
4
5
7
8
9
ATTENTION:
• Find a location for the rebox that is protected from direct sunlight.
• Failure to read all instructions may result in a possible electric shock, re hazard and/or injury and will void
the warranty.
WARNING:
• If the information in this manual is not followed exactly, an electric shock or re may result causing property
damage, personal injury or loss of life.
• Do not store or use gasoline or other ammable vapors or liquids in the vicinity of this appliance.
• After completely reading instructions, conrm that all controls on stove are in the OFF position. Plug the unit
into a 15 amp, 120 volt outlet.
Stove
SP5621 (SP5070-PLRM)
Warranty
1-YEAR LIMITED WARRANTY
Soupro Limited Inc. (hereinafter referred to collectively as “the Company”) warrants that your new KOMODO Electric
Fireplace is free from manufacturing and materials defects for a period of one (1) year from date of purchase. Subject to the
following conditions and limitations:
1. The electric fireplace must be installed and operated at all times in accordance with the installation
and operating instructions furnished with the product. Any unauthorized repair, alteration, willful abuse,
accident, or misuse of the product shall nullify this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was
made through an authorized supplier of the Company.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or
workmanship – provided that such part(s) have been subjected to normal conditions of use and service –
after said defect is conrmed by the Company’s inspection. All replacement parts or products will be new,
remanufactured, or refurbished.
4. The Company may, at its discretion, require that any defective part(s) be returned in exchange for the
replacement part(s).
5. The Company may, at its discretion, fully discharge all obligations with respect to this warranty by
refunding the wholesale price of the defective part(s).
6. This warranty does not cover the LED light bar included with the electric replace.
7. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective
part(s), repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the
Company assume responsibility for the same.
8. The owner/user assumes all other risks – if any – including but not limited to the risk of any direct, indirect
or consequential loss or damage arising out of the use, or inability to use the product, except as provided
by law.
9. All other warranties – express or implied – with respect to the unit, its components and accessories, or
any obligations/liabilities on the part of the Company are hereby expressly excluded.
10. The Company neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities
with respect to the sale of the unit.
11. The warranties as outlined within this document do not apply to non-accessories used in conjunction with
the installation of this product.
12. This warranty gives you specic legal rights, and you may also have other rights which vary from state to
state.
This warranty is void if:
(a) The replace is subjected to prolonged periods of dampness or condensation.
(b) Any unauthorized alteration, willful abuse, accident, or misuse of the product.
(c) You do not have the original purchase receipt.
IF WARRANTY SERVICE IS NEEDED
Please Contact Customer Service
Make sure you have the following information ready:
• Warranty
• Sales Receipt
• Product Model/Serial Number
• Date of Purchase
• Location of Purchase
3
GENERAL INFORMATION
Warranty
1-YEAR LIMITED WARRANTY
Soupro Limited Inc. (hereinafter referred to collectively as “the Company”) warrants that your new
HearthPro
Electric
Fireplace is free from manufacturing and materials defects for a period of one (1) year from date of purchase. Subject to the
following conditions and limitations:
1. The electric fireplace must be installed and operated at all times in accordance with the installation
and operating instructions furnished with the product. Any unauthorized repair, alteration, willful abuse,
accident, or misuse of the product shall nullify this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was
made through an authorized supplier of the Company.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or
workmanship – provided that such part(s) have been subjected to normal conditions of use and service –
remanufactured, or refurbished.
4. The Company may, at its discretion, require that any defective part(s) be returned in exchange for the
replacement part(s).
5. The Company may, at its discretion, fully discharge all obligations with respect to this warranty by
refunding the wholesale price of the defective part(s).
6. This warranty does not cover the LED light bar included wit
7. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective
part(s), repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the
Company assume responsibility for the same.
8. The owner/user assumes all other risks – if any – including but not limited to the risk of any direct, indirect
or consequential loss or damage arising out of the use, or inability to use the product, except as provided
by law.
9. All other warranties – express or implied – with respect to the unit, its components and accessories, or
any obligations/liabilities on the part of the Company are hereby expressly excluded.
10. The Company neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities
with respect to the sale of the unit.
11. The warranties as outlined within this document do not apply to non-accessories used in conjunction with
the installation of this product.
12. This
state.
This warranty is void if:
(a) ce is subjected to prolonged periods of dampness or condensation.
(b) Any unauthorized alteration, willful abuse, accident, or misuse of the product.
(c) You do not have the original purchase receipt.
IF WARRANTY SERVICE IS NEEDED
Please Contact Customer Service
Make sure you have the following information ready:
• Warranty
• Sales Receipt
• Product Model/Serial Number
• Date of Purchase
• Location of Purchase
+800-239-0689
www.soupro.com
Safety Information
Assembly
Do not fully tighten screws during assembly. Only tighten when all parts are installed in place.
4
ASSEMBLY & OPERATIONS
Number of the hardware in ( ) is separated for backup.
Parts List
Installation
Leg x 4Stove x 1
A
Screw x 8+(1)
B C
B
C
A
Before using your unit please install the legs as shown in diagram above.
B
C
5
ASSEMBLY & OPERATIONS
Safety Information
Please read and understand this entire manual before attempting to assemble, operate or install the product.
IMPORTANT NOTICE
and injury to persons, including the following:
WARNING: Place this unit in a location that avoids direct sunlight and high temperatures.
WARNING: Plastic bags, nails, etc. should be kept out of reach of children.
WARNING: This appliance is hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. Keep
combustible material, such as furniture, pillows, bedding, papers, clothes and curtains, at least 3 feet from the front
of the heater and keep them away from the side and rear.
WARNING: Extreme caution is necessary when any heater is used by or near children or individuals with
WARNING: DO NOT run cord under carpeting. DO NOT cover cord with throw rugs, runners, or similar covering.
Do not route cord under furniture or appliances. Arrange cord away from traffic areas and where it will not be
tripped over.
WARNING: DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause
WARNING: This appliance has hot and arcing or sparking parts inside. DO NOT use it in areas where gasoline,
clothing. Christmas stockings or decorations should not be hung in the area of it.
WARNING: This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabili es, or lack of experience and knowledge, unless they have been given supervision or instruc on
concerning use of the appliance by a person responsible for their safety.
WARNING: Children should be supervised to ensure that they do not play with the appliance.
WARNING: Do not climb the unit. Suitable for use on a levelled surface or else tipping and/or injury may result.
Safety Information
CAUTION:
• If possible,
• DO NOT
• D
operating this unit again.
• DO NOT use outdoors.
• This unit is not intended for use in bathrooms, laundry areas and similar indoor locations. NEVER place heater where it may
fall into a bathtub or other water container.
• To disconnect this unit, turn all controls to the OFF position, then remove plug from outlet.
• ONLY connect to properly grounded outlets.
• This appliance, when installed, must be electrically grounded in accordance with local codes, with the current CSA C22.1
Canadian Electrical Code or, for USA installations, follow the National Electrical Code, ANSI/NFPA NO.70.
bed, where opening may become blocked.
• ALWAYS plug this unit directly into a wall outlet/receptacle. NEVER use with an extension cord or relocatable power tap
(outlet/power strip).
• This heater includes an automatic protection system that will shut off the unit to prevent overheating. If the unit is at risk of
ELECTRICAL CONNECTION:
• A 15-amp, 120-volt, 60 Hz circuit with a properly grounded
outlet is required. Preferably, the fireplace will be on
• This unit is for use on 120 Valt. The cord has a plug
as shown in the right drawing.
a dedicated circuit as other appliances on the same
circuit may cause the circuit breaker to trip or the fuse
to blow when the heater is in operation. The unit comes
standard with 6-ft. three-wire cord, exiting from the rear
of the fireplace. DO NOT exceed the current rating of
the current tap. ALWAYS plug this unit directly into a wall
outlet/receptacle. NEVER use with an extension cord or
relocatable power tap (outlet/power strip).
ELECTRICAL SPECIFICATIONS
Voltage:
Amps:
Watts:
120 VAC, 60 Hz
11.7 Amps
1400 Watts
6
FIREBOX OPERATIONS
Operating Instructions
7
FIREBOX OPERATIONS
Heater Switch
I
O
• The HEATER switch turns the heater ON and OFF. This
switch must be lit for the heater function to work.
Power Switch
I
O
• This switch turns the main power ON and OFF.
• The switch will be illuminated when the heater is ON.
• This switch needs to be ON in order to use the heater.
Thermostat
• To adjust the temperature to your individual
requirements, turn the thermostat dial to the right
(clockwise) to increase the temperature and to the left
to decrease the temperature. This thermostat control
dial can only be used while the power switch is in " "
position and the heater is turned on. When the heater
reaches the desired temperature, the heat will turn
off. When the temperature drops below the selected
temperature, heat will restart again.
I
O
I
O
I
O
I
O
8
FIREBOX OPERATIONS
Care And Maintenance
NOTE: When the heater is not in use, it should be stored in a dry location, away from possible damage. The
power cord should be stored properly to avoid contact with hot or sharp objects.
WARNING: Make sure the power is turned off before proceeding. Any electrical repairs or rewiring of this unit
should be carried out by a licensed electrician in accordance with national and local codes.
If repairing or replacing an electrical component or wiring, the original wire routing, color coding and securing
locations must be followed.
WARNING: Electrical outlet wiring must comply with local building codes and other applicable regulations to
reduce the risk of re, electrical shock and injury to persons.
WARNING: Do not use this replace if any part of it has been under water. Immediately call a qualied service
technician to inspect the replace and replace any part of the electrical system.
WARNING: Disconnect the power before attempting any maintenance or cleaning to reduce the risk of re,
electrical shock or personal injury.
WARNING: During any service of this appliance, the power to the unit must be turned off. First turn the main
power switch to the "OFF" position. Then remove the electrical plug from the wall outlet.
CLEANING INFORMATION:
• Make sure the unit is turned off, unplugged and the heating elements of heater are cool whenever you are cleaning the
heater.
• Clean the metal trim using a water-dampened, soft, and clean cloth. DO NOT use brass polish or household cleaners as
these products will damage the metal trim.
• The motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing life and
require no further lubrication. However, periodic cleaning/vacuuming of the fan/heater and air intake/output vents is
recommended.
• Any other servicing should be performed by an authorized service representative.
• Allow at least 10 minutes between turning off the unit and removing the light bulb to avoid accidental burning of the skin.
CHANGING THE LIGHT BULB
• The re effect is created with the use of a 40-Watt B-10 candelabra light bulb with an E-12 (small) socket base. The light
bulb will have to be replaced from time to time when they burn out.
• During normal operation, the stove heater will always give a simulated ame function. If the intensity of ame suddenly
increases, it means that the light bulb is going to burn out. Replace the light bulb immediately, according to the instructions.
Do not operate the stove heater when the light bulb burns out or without the light bulb.
STEP 1: Turn the main power switch off, and then unplug the power cord
from the wall outlet.
STEP 2: Loosen the screws holding the stove back panel to the main body
of stove.
STEP 3: You will nd a 40-Watt B-10 candelabra light bulb with E-12 socket
base at the bottom.
STEP 4: Replace the burned out light bulb using a new 40-Watt B-10
candelabra light bulb.
STEP 5: Reinstall the back cover.
STEP 6: Plug in the unit.
9
FIREBOX OPERATIONS
Troubleshooting
Problems
1. No power, logs do not
glow.
2. All function keys are
inactivated and ame
ashing.
3. All function keys are
inactivated and ame
lighted on but do not
glow.
4. Fan motor continues
to blow after unit is
powered off.
5. Power cord gets warm
to the touch.
1. The unit does not have
power.
2. The overheat protection
device has been
engaged.
3. The ambient temperature
sensor is broken or not
working correctly.
4. Normal operation.
5. Normal operation.
Possible Causes
1. Check that unit is plugged into a standard
120 volt outlet. Then make sure power is set
at "ON" position.
2. Unplug unit, wait 5-10 minutes, then the
sensor will reset itself. Plug the unit back
in and turn on the heater. If the problem
persists, call customer service.
3. Unplug unit, wait 5-10 minutes, then the
sensor will reset itself. Plug the unit back
in and turn on the heater. If the problem
persists, call customer service.
4. This is a standard feature; the blower runs
for an additional 20 seconds to ensure heat
will not be trapped inside the unit.
5. This is normal for a heater appliance as it
requires more current to operate. Check the
connections of the appliance cord and the
outlet. Make sure the plug fits tightly into
the outlet. During use, check the plug and
outlet frequently to determine if it is HOT;
if so, discontinue use of the appliance and
consult with a qualied electrician to check
or change the overheating outlet(s).
Solutions
Crafted in China
Distributed by Soupro Limited Inc., 72 Montgomery Court, Markham, Ontario L3R 0C1
Ver. 2
QUESTIONS, PROBLEMS, OR MISSING PARTS?
Please Contact Customer Service Before Returning to Store
+800-239-0689
www.soupro.com
