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15
GB
Troubleshooting
Your Washer-dryer could fail to work. Before calling for Assistance, make sure the problem can’t easily be solved by consul-
ting the following list.
Problem
The machine does not switch on.
The wash cycle does not start.
The machine does not dry.
The clothes are too hot when the
drying cycle is finished.
The machine does not fill with wa-
ter or The first wash cycle stage
indicator light flashes.
The machine continuously fills
with water and continually drains
away or Water left in the dru or
Stuck on wash.
The machine does not drain or
spin.
The programme takes too long.
The machine vibrates a lot during
the spin cycle.
Possible causes/Solution:
• The appliance is not plugged into the socket fully, or not enough to make
contact.
• There is no power to the socket, or the fuse has blown in the mains plug.
• The door is not closed properly.
• The ‘ON/OFF’ button has not been pressed.
• The ‘START/RESET’ button has not been pressed.
• The water tap has not been turned on to allow water to flow into the machine.
• A delayed start has been set.
• Check the 2 sections above.
• The ‘DRY’ button has been pressed to exclude drying.
• A cooling-down period is always added to the end of each drying cycle. If the
clothes appear too hot to handle leave the door open to allow to cool further
before removing from the machine.
• The water inlet hose is kinked.
• The water inlet hose is not connected to the water supply.
• The water pressure is too low.
• The water tap has not been turned on to allow water to flow into the machine.
• There is no water supply to the house.
• The inlet valve filter is blocked.
• The ‘START/RESET’ button has not been pressed.
• The top of the drain hose is too low - It must be fitted at a height between 65
and 100 cm from the floor.
• The drain hose is connected incorrectly to the sink trap allowing water to run
into the machine, the drain hose must be positioned higher than the bottom of
the sink to prevent water flowing down the drain hose.
• The end of the drain hose has been pushed too far down the standpipe, the
‘U’ bracket should be fitted 100 mm from the end of the drain hose.
• The Pump filter is blocked.
• The “Easy iron” function is enabled: to complete the programme, press the
START/RESET button.
• The drain hose is kinked.
• New Installation - The blanking cap or spigot has not been removed if con-
nected under a sink.
• The drain hose or sink trap is blocked.
• Programme times will vary due to water pressure, the incoming water tempe-
rature and if the wash load goes out of balance. This will increase the program-
me times accordingly (see ‘ The machine wont spin properly’ next page) - (Most
Common Cause!).
• The feet have not been adjusted, enabling the machine to rock.
• New Installation - Either the Transit Bolts including the plastic spacers, or the
Polystyrene Packaging have not been removed when installing the machine.
• The machine is trapped between cabinets and/or walls.
• The load is in a slight out of balance condition and machine is spinning, but
at a lower speed.
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