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Page 21
8. Maintenance
Calling the Technical Assistance Service Hotline
In the event that the failure is not due to the faults mentioned in Trouble Shooting, contact the
Technical Service 1300 829 066.
A service request will require the following information:
• The purchase date
• The rangehood model and motor type (eg. Isodrive 650)
• The rangehood serial number or batch number (this number is on a sticker inside the rangehood)
Faulty Installation
It is not the responsibility of Schweigen Home Appliances to rectify any incorrect installations. A
service call out fee will be charged for any Schweigen technician that attends a call, whereby
it’s established that the fault is due to an incorrect installation or non-manufacturing fault. Should
the appliance be installed in such a way that the service agent is unable to gain access to the
appliance, the person/s who own the premises or the appliance where the appliance resides — will
be responsible to provide access to the appliance at their expense.
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