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8
USING YOUR DYSON MACHINE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN YOUR
DYSON USER MANUAL BEFORE PROCEEDING.
LOOKING AFTER YOUR DYSON MACHINE
• Do not carry out any maintenance or repair work other than that shown in your
Dyson User manual, or advised by the Dyson Helpline.
• Always disconnect the plug from the mains before inspecting for problems. If the
machine will not operate, first check that the mains socket has an electricity supply
and that the plug is properly inserted into the socket.
CONTROL WITHOUT THE REMOTE
• Press the Standby on/off button on the machine to turn it on and off.
• Press and hold the Standby on/off button on the machine to adjust the airflow.
Airflow will increase to a maximum before decreasing.
• The oscillation function and sleep timer cannot be operated without the
remote control.
SLEEP TIMER
• To set the sleep timer, select the desired time. When time reaches zero, the machine
will go into Standby mode. To cancel, increase the time until two dashes appear.
• When the sleep timer is on, do not press the Standby on/off button as this will
deactivate the sleep timer and turn the machine off.
REPLACEABLE PARTS
BATTERY REPLACEMENT
CAUTION
• Unscrew the battery compartment on the remote control. Loosen the base and pull
to remove the battery.
• Do not install backwards or short circuit the batteries.
• Do not attempt to dismantle or charge the batteries. Keep away from fire.
• Always replace the screw in the remote control and refer to the battery hazard in the
warning section.
• Follow battery manufacturers' instructions when installing new batteries
(battery type CR 2032).
• Limited functionality is available without the remote control (see ‘Control without
the remote’).
DISPOSAL INFORMATION
Dyson products are made from high-grade recyclable materials. Please dispose of
this product responsibly and recycle where possible.
When your Dyson machine reaches the end of its life, we can assist with its safe
disposal. You can send your old Dyson machine back to us (at our cost) and we will
organise for it to be recycled.*
*Please note that not all parts are recyclable. Recycling of parts is subject to the
capabilities of third party suppliers. Available in Australia only.
Simply:
1. Box up your old Dyson machine.
2. Take the package to your local post office and send it to the address below:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
8–10 Mangrove Lane
Taren Point, NSW 2229
• Keep the used batteries away from children as these can still harm children
if swallowed.
• Dispose of the exhausted filter unit(s) in accordance with local ordinances
or regulations.
• The battery should be removed from the machine before disposal.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE
After registering your two-year Dyson guarantee, your Dyson machine will be
covered for parts and labour for two years from the date of purchase, subject to
the terms of the guarantee. If you have any questions about your Dyson machine,
call the Dyson Helpline with your serial number and details of where and when you
bought the machine. Most questions can be solved over the phone by one of our
trained Dyson Helpline staff.
Your serial number can be found on your rating plate which is on the base of
your machine.
• If your Dyson machine needs a service, call the Dyson Helpline so we can discuss
the available options.
DYSON 2-YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 2-YEAR GUARANTEE
AUSTRALIAN CONSUMER LAW
In addition to your rights under the Dyson guarantee, we also provide the following
statement as required by the Australian Consumer Law: In Australia, your Dyson
machine comes with statutory guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have your Dyson machine repaired or replaced if it fails to
be of acceptable quality and the failure does not amount to a major failure.
NEW ZEALAND CONSUMER LAW
Under the New Zealand Consumer Guarantees Act 1993, if the product is not of
acceptable quality but that defect is not substantial, Dyson may choose whether to
repair or replace the product. If a repair will be difficult, Dyson may instead provide
you with a refund. If a product’s defect is substantial or cannot be fixed, you can
ask for either a refund, replacement product, or compensation for any reduction
in that product’s value. You are also entitled to compensation for any other
reasonably foreseeable loss caused by that substantial defect.
WHAT IS COVERED
• The repair or replacement of your Dyson machine (at Dyson’s discretion) if it is
found to be defective due to faulty materials, workmanship or function within two
years of purchase (if any part is no longer available or out of manufacture, Dyson
will replace it with a functional replacement part).
• This Dyson guarantee will only be valid if the machine is used in the country in
which it was sold.
WHAT IS NOT COVERED
Under your Dyson guarantee, Dyson shall not be liable for costs of repair or
replacement of a product incurred as a result of:
• Damage caused by not carrying out the recommended machine maintenance.
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the Dyson machine which is not in accordance
with your Dyson User manual.
• Use of the Dyson machine for anything other than normal domestic purposes in the
country of purchase.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories which are not genuine Dyson components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• Blockages – refer to the illustrations and the section ’Clearing blockages‘ in your
Dyson User manual for details on how to look for and clear blockages.
• Normal wear and tear (e.g. fuse etc.).
• Reduction in battery discharge time due to battery age or use (where applicable).
• Whether or not the Dyson guarantee applies, you may have rights and remedies
available to you under Australian or New Zealand Consumer Law.
OTHER TERMS RELATING TO THE
DYSON GUARANTEE
• The Dyson guarantee becomes effective from the date of purchase.
• All work will be carried out by Dyson Appliances (Aust.) Pty Limited, Dyson New
Zealand Limited (NZ) or their authorised agents.
• Any parts replaced by Dyson or its service agents will become the property of
Dyson Appliances (Aust.) Pty Limited or Dyson New Zealand Limited (NZ).
• You must provide proof of purchase for your Dyson machine in order to make a
claim under the Dyson guarantee.
• Under the Dyson guarantee, the repair, replacement and any associated delivery
charges (both to and from Dyson) will be at no cost to you.
• Whether or not the Dyson guarantee applies, you may have rights and remedies
available to you under Australian or New Zealand Consumer Law.
IMPORTANT DATA PROTECTION INFORMATION
When registering your Dyson machine:
• You will need to provide us with basic contact information to register your machine
and enable us to support your Dyson guarantee.
• When you register, you will have the opportunity to choose whether you would like
to receive communications from us. If you opt-in to communications from Dyson,
we will send you details of special offers and news of our latest innovations.
• We never sell your information to third parties and only use information that you
share with us as defined by our privacy policies which are available on our website
privacy.dyson.com.
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