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17
Problem Solution
Water droplets form on inside
of refrigerator.
•
It is normal during high humidity periods or if doors have been opened
frequently.
•
Wrap food tightly and wipe off damp containers prior to storing in the
refrigerator to avoid moisture accumulation.
Water droplets form on outside
of refrigerator.
•
Check door seals for proper seal. Gaskets should seal tightly to cabinet.
•
It is normal during high humidity periods or if doors have been opened
frequently.
Chiller Fresh™ System or
crisper drawer does not close
freely (some models).
•
Check for a package that may prevent drawer from closing properly.
•
Confirm drawer is in proper position.
•
Clean drawer channels with warm, soapy water. Rinse and dry thoroughly.
•
Apply a thin layer of petroleum jelly to drawer channels.
•
Confirm refrigerator is level.
Refrigerator has an odor.
•
See “Odor Removal” instructions in “Care and Cleaning” section.
Refrigerator makes unfamiliar
sounds or seems too loud.
•
It may be normal. See “Normal Operating Sounds” section.
Ice cubes have an odor.
•
See “Odor Removal” instructions in “Care and Cleaning” section.
•
Ice maker was recently installed. Discard first few batches of ice to avoid
discolored or off-flavored ice.
•
Food has not been wrapped tightly in either refrigerator or freezer
compartment. Rewrap foods since odors may migrate to the ice if food is
not wrapped properly.
•
Discard ice and clean ice bucket or trays more frequently. Ice cubes are
porous and absorb odors easily.
•
Water supply contains minerals such as sulfur. In some situations a filter
may need to be installed to eliminate taste and odor problems.
Ice cubes stick together or
“shrink”.
•
Empty ice cube bucket or trays more frequently. If used infrequently, ice
cubes may stick together or shrink.
Ice maker is not producing ice.
•
Water pressure may be to low or high. Ice maker requires a water pressure
of 20-100 psi to function properly.
•
Confirm ice maker arm is down. See “Automatic Ice Maker” section.
•
Confirm household water supply is reaching water valve. Make sure the
water valve shut off is fully turned on.
•
Confirm ice maker wiring harness is inserted completely in proper holes.
•
Check for kinks in copper or plastic tubing. Remove kinks or replace
tubing.
•
Check electrical connections to water valve coil and connector block on
refrigerator cabinet.
•
If a water filter has been installed on the water line outside the refrigerator,
check the filter for clogs or improper installation of the filter.
Ice maker is not producing
enough ice.
•
Ice maker has just recently been installed or a large amount of ice has just
been used. Wait 24 hours for ice production to begin and for ice maker to
restock after emptied.
•
Confirm household water supply is reaching water valve. Make sure the
water valve shut off is fully turned on.
•
Piercing type or
3
/
16
” saddle valve was used for hookup. Both reduce water
flow and may become clogged with time. Replace these valves with correct
type of saddle valve requiring
1
/
4
” hole to be drilled in water supply pipe
prior to valve attachment.
•
Check for kinks in copper or plastic tubing. Remove kinks or replace tubing
•
Confirm freezer section is operating at proper temperature. Freezer must
be cold enough to produce ice. See ‘Setting Controls” section.
Ice forms in inlet tube to ice
maker.
•
Check water pressure. Low water pressure causes valves to leak.
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