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14 CARE AND CLEANING Induction Cooktops
care and cleaning
Clean the appliance after each use. Always use cookware
with clean bottom.
WARNING
warning
Sharp objects and abrasive cleaning agents can cause
damage to the appliance. For your safety, do not clean the
appliance with steam cleaners or high-pressure cleaners.
TIPS & INFORMATION
tips & information
Scratches or dark stains on the glass ceramic cause no eect
on how the appliance operates.
If you tried the above solutions and cannot repair the problem,
speak to your dealer or our Customer Care team. Give
the data from the rating plate, three digit letter code for the
ceramic glass (it is in the corner of the glass surface) and an
error message that comes on. Make sure, you operated the
To remove the dirt:
1. • Remove immediately: melted plastic, plastic foil, and
food with sugar. If not, the dirt can cause damage to the
appliance. Use a special scraper for the glass.
Put the scraper on the glass surface at an acute angle
and move the blade on the surface.
• Remove after the appliance is suciently cool:
limescale rings, water rings, fat stains, shiny metallic
discolourations. Use ceramic glass cleaning agent and
sealing agent for best cleaning results of stubborn stains.
2. Clean the appliance with a moist cloth and some detergent.
3. At the end rub the appliance dry with a clean cloth.
appliance correctly. If not the servicing by a customer service
technician or dealer will not be free of charge, also during the
warranty period. The instructions about the customer service
and conditions of guarantee are in the guarantee booklet.
How to resolve problems with your cooktop
PROBLEM POSSIBLE CAUSE AND REMEDY
You can’t activate the cooktop or operate it.
• Activate the appliance again and set the heat setting in 10 seconds.
• You touched 2 or more sensor elds at the same time. Only touch one sensor eld.
• There is water or fat stains on the control panel. Clean the control panel.
The cooktop deactivates.
An object has been placed on the
button. Remove the object from the sensor eld.
The residual heat indicator does not come on.
The cooking zone is not hot because it operated only for a short time. If the cooking zone is hot, contact our Customer
Care team.
The sensor elds become hot.
The cookware is too large or you put it too near to the controls. Put large cookware on the rear cooking zones if it is
necessary.
-
comes on
The Automatic Switch O is in operation. Deactivate the appliance and activate it again.
-
comes on
• No cookware on the cooking zone. Put cookware on the cooking zone.
• Not correct cookware. Use the correct cookware.
• The diameter of the bottom of the cookware is too small for the cooking zone. Move cookware to a smaller
cooking zone.
-
and number comes on
There is an error in the appliance. Disconnect the appliance from the electrical supply for some time. Disconnect the
fuse from the electrical system of the house. Connect again. If
-
comes on again, contact our Customer Care team.
comes on
The Automatic Switch O operatres when the cookware on the appliance boils dry. Deactivate the appliance.
Remove the hot cookware. After approximately 30 seconds, activate the cooking zone again.
will disappear
from the display but the residual heat indicator will be shown until the cookware and appliance has suciently
cooled down. Refer to the Cookware section for correct cooking temperatures.
Red rings, limescale or water rings, shiny
metallic or other discolouration, scratches/
shadows, bubbles or other miscellaneous
marks or stains on ceramic glass cooktop
surface.
Cooktop surface has not been cleaned correctly. Cleaning/maintenance of the cooktop surface is not covered
under warranty. If a service call is placed to clean the cooktop you will be charged for the visit. Use ceramic glass
cleaning agent and sealing agent for best cleaning results of stubborn stains.
Pitting of ceramic glass surface.
Spills of liquid with high sugar content. These types of spills must be removed immediately with a special
scraper for the glass. If not permanent damage to the cooktop glass can occur which is not covered under
warranty.
The heat setting changes between two levels. The power management is activated. Refer to ‘Power management’
-
comes on
The Child Safety Lock device or the Lock function operates. Refer to chapter ‘Operating instructions’.
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