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14
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Wolf Customer Care 800.222.7820
Troubleshooting
Burners do not light.
• Push burner control knob in and verify igniter glows.
• Verify electrical power to grill and home circuit breaker
is on.
• Verify GFCI has not been tripped.
• Purge line of trapped air.
• If no electrical supply is available, burners can be lit
manually. Refer to page 9.
Hot surface igniter does not operate.
• Verify electrical power to grill and home circuit breaker
is on.
• Verify GFCI has not been tripped.
Burners do not heat properly.
• Verify proper gas supply.
• Verify gas supply line is not bent or kinked.
• Preheat burners for 10 minutes.
• Inspect grill burners for spiders, insects or other
obstructions.
WARNING
Spiders and insects can nest in burners causing a re
hazard and damage to the grill.
Burner ame blows out.
• Verify proper gas supply.
• If exposed to wind, provide a wind block.
Smell of gas is present.
• Contact Wolf factory certied service or gas supplier to
check for gas leak.
Excessive are-ups occur.
• Clean burner grates.
• Excess fat on meat or excessive cooking temperature.
Interior or control knob lights do not operate.
• Verify electrical power to grill and home circuit breaker
is on.
• Verify GFCI has not been tripped.
• Interior light bulb may need to be replaced.
SERVICE
• Maintain the quality built into your product by contacting
Wolf factory certied service. For the name of the
nearest Wolf factory certied service, check the contact
& support section of our website, wolfappliance.com or
call Wolf customer care at 800-222-7820.
• When contacting service, you will need the model and
serial number of your product. Both numbers are listed
on the product rating plate. Refer to page 6 for rating
plate location.
• For warranty purposes, you will also need the date of
installation and name of your authorized Wolf dealer. This
information should be recorded on page 2 of this guide.
Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and service marks of Wolf Appliance, Inc. Sub-Zero,
Sub-Zero & Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, and Ingredients are registered trademarks and service marks
of Sub-Zero, Inc. All other trademarks or registered trademarks are property of their respective owners in the United States and other countries.
TROUBLESHOOTING
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