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10
Troubleshooting
When first using your oven, it may emit a particular smell or some smoke. This is normal. Please refer to the ‘Before
Using the Oven for the First Time’ section for instructions on how to properly start using your oven for the first time.
Use the below table to check for solutions if any faults occur. If none of the below is relevant to your issue, please
contact support or a qualified technician.
Problem Possible Reason Suggestion
Oven isn’t working.
Not connected to the power
source.
Check that the oven is properly
plugged in and switched on at the
wall.
Circuit breaker malfunction. Reset the circuit breakers.
Forgot to set the timer function.
Set the timer to the desired time, or
to ‘On’ for no timer.
Lamp isn’t turning
on.
Lamp has blown. Change for a new lamp.
Oven stops working
during operation.
Power supply interrupted.
Check that your kitchen lights and
other appliances are still working.
Automatic thermal shutdown.
Check that the cooling fans are
working.
Oven not heating.
Thermostat not set. Set up the temperature.
Forgot to set the timer.
Set the timer to the desired time, or
to ‘On’ for no timer.
Heating element damaged. Change for a new heating element
Water leaks from
the door during
operation.
Door seal is damaged. Replace the door seal.
Door hinge is damaged. Replace the door hinge.
Oven fans remain
running after oven
has finished
cooking.
Oven needs to cool its working
parts.
Put your hand to the outlet and feel
for hot air. If yes, this is normal.
If the air temperature from the outlet
is room temperature, need to change
for a new normal open thermostat.
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