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Troubleshooting: Problem
Burner will not match light
Sudden drop in gas flow or low
flame
Flames blow out
Persistent grease fire
Flashback…
(fire in burner tube(s)
Flare-up
Unable to fill LP tank
One burner does not light from
other burner(s)
See ”gas issues;” on previous page.
2. Improper method of match-lighting
1. Grease buildup.
2. Excessive fat in meat.
3. Excessive cooking temperature
High or gusting winds. Low on LP gas.
Excess flow valve tripped.
Grease trapped by food buildup around
burner system.
Burner and burner tubes are blocked
1. Grease buildup.
2. Excessive fat in meat.
3. Excessive cooking temperature
Some dealers have older fill nozzles with
worn threads.
Grease buildup or food particles in end of
carryover tube
Turn knobs to OFF. Turn gas off at LP tank.
Leave lid in position and let fire burn out.
After grill cools, remove and clean all parts
Turn knobs to OFF. clean burner
and/or burner tubes. See burner cleaning
section of use and care manual
1. Clean burners and inside of grill/
firebox
2. Trim fat from meat before grilling.
3. Adjust (lower) temperature
Turn worn nozzles don’t have enough
“bite” to engage the valve. Try a second
LP dealer.
Clean carry-over tube with wire brush
Turn front of grill to face wind or increase
flame height.
Refill LP tank.
Refer to “sudden drop in gas flow” above.
1. See “Pilot Gas Control Ignition” section
of use and care.
1. Clean burners and inside of grill/ firebox
2. Trim fat from meat before grilling.
Possible cause Prevention/ Solution
If your problem is not resolved from the information above, please Contact your local gas dealer.
a) Turn the burner on for 15 to 20 minutes. Ensure appliance is cold before continuing.
b) Grids should be cleaned periodically by soaking and washing in soapy water.
c) The interior surfaces of the grill housing cover should also be washed with hot, soapy water. Use a wire brush, steel wool or
a scouring pad to remove stubborn spots.
d) Periodically check the burner to see that it is free from insects and spiders which may clog the gas system, deflecting gas
flow. Ensure to clean venturi pipes on burner very carefully, make sure that there are no obstructions. We recommend that
you use a pipe cleaner to clean the venturi pipe area.
e) Any modifications of this appliance may be dangerous and are not permitted.
Safety Reminders
Stand your gas grill on a safe level surface, away from inflammable items such as wooden fences or overhanging tree
branches.Never use your gas grill indoors!
Once lit do not move your gas grill or leave it unattended.
Keep children and pets at a safe distance from the gas grill.
Keep a fire extinguisher handy.
The gas grill will become hot when in use, so handle lids etc. with the help of gloves.
Ensure that the appliance has completely cooled down before storing.
Notes：
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