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24 25
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
Grinder does
not start after
pressing START|
PAUSE|CANCEL
button
• Grinder not plugged in.
• Grinder has overheated.
• Bean hopper not attached
correctly. ‘PLEASE LOCK
HOPPER’ will be displayed
on LCD screen.
• Plug power cord into
power outlet.
• Remove power plug from power
outlet. Leave for 20 minutes to cool
down before using again.
• Lock bean hopper into position.
Motor starts but
no ground coffee
coming from
grind outlet
• Incorrect button press.
• No coffee beans in bean
hopper.
• Grinder/bean hopper
is blocked.
• Press START|PAUSE|CANCEL
or PORTAFILTER SWITCH
to activate.
• Fill bean hopper with fresh
coffee beans.
• Remove bean hopper. Inspect
bean hopper & burrs for blockage.
Replace parts and try again.
Motor starts but
operates with
a loud ‘racket’
noise
• Grinder is blocked
with foreign item or chute
is blocked.
• Moisture clogging grinder.
• Remove bean hopper, inspect burrs
& remove any foreign body.
• Clean burrs and chute (refer to
Care & Cleaning on page 20).
• Leave burrs to dry thoroughly
before re-assembling. It is possible
to use a hair dryer to blow air into
grinder inlet (lower burr) to dry.
Unable to lock
bean hopper into
position
• Coffee beans obstructing
bean hopper locking
device.
• Remove bean hopper. Clear coffee
beans from top of burrs. Re-lock
hopper into position & try again.
Not enough/
too much coffee
grind
• Grind amount requires
adjustment.
• Press SHOTS|CUPS button to
change grind amount.
• Use GRIND AMOUNT dial to fine
tune the amount ‘more’ or ‘less’.
Portafilter
overfills
• It is normal for the correct amount
of coffee to appear overfilled in
your portafilter. Untamped coffee
has approximately three times
the volume of tamped coffee.
Emergency stop? • Press START|PAUSE|CANCEL
button to stop operation.
• Unplug power cord from
power outlet.
TROUBLESHOOTING
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