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Problem Possible cause Solution
The food products' tempera‐
ture is too high.
Let the food products tem‐
perature decrease to room
temperature before storage.
Many food products are stor‐
ed at the same time.
Store less food products at
the same time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
The door has been opened
often.
Open the door only if neces‐
sary.
The Frostmatic function is
switched on.
Refer to "Frostmatic func‐
tion" section.
There is no cold air circula‐
tion in the appliance.
Make sure that there is cold
air circulation in the appli‐
ance. Refer to "Hints and
Tips" chapter.
Power indicator light flashes. An error has occurred in
measuring the temperature.
Contact a qualified electri‐
cian or the nearest Author‐
ized Service Centre.
If the advice does not lead to
the desired result, call the
nearest Authorized Service
Centre.
8.2 Closing the door
1. Clean the door gaskets.
2. If necessary, adjust the door. Refer
to installation instructions.
3. If necessary, replace the defective
door gaskets. Contact the Authorised
Service Centre.
www.aeg.com16
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