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JLAB.COM
TROUBLESHOOTING
NO AUDIO IN ONE EARBUD OR EARBUDS ARE DISCONNECTED (MANUAL RESET)
BLUETOOTH DEVICE DOES NOT CONNECT/RECONNECT
Enter your Bluetooth device settings and forget the JLab Epic Air ANC. Fig
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Turn OFF then ON Bluetooth. Fig
2
1
2
Take the earbuds out of the case. Wait for one to turn solid white and one to
blinking blue/white.
Select “JLab Epic Air ANC” in device settings to reconnect.
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4
Enter your Bluetooth device settings and forget the JLab Epic Air ANC. Fig
Keep the earbuds in the charging case and on ONE earbud quickly tap the
touch sensor 7x times. Light blinks blue 4 times. Fig
Repeat with other earbud. Quickly tap the touch sensor 7x times.
Light blinks blue 4 times. Fig
3
Take both earbuds out of the charging case. Wait for one earbud to turn solid white
and one to blink blue/white. You are now ready to pair to your Bluetooth device.
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A
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Instructional videos at: JLAB.COM/MANUALS
A
Bluetooth
Settings
JLab Epic Air ANC
i
Bluetooth
Settings
B
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CAUTIONS
• Avoid extreme heat, cold, and humidity.
• Avoid dropping or crushing the earbuds.
• Wax may build up in the earbud tips, lowering the sound quality.
Carefully remove the wax with a cotton swab or other small tool to improve the sound quality.
• If you experience discomfort or pain, try lowering the volume or discontinuing use temporarily.
• If you experience regular discomfort while using this product, discontinue use and consult your physician.
• We recommend you treat your earbuds as you would a nice pair of sunglasses and keep them in safe location when not in use.
Shop products | Product alerts | Burn-in your headphones
JLab Store + Burn-in Tool
• The left or right earbud can be used independently for music and phone
calls. Simply choose one and take out from the case to connect.
• Only ONE Bluetooth device can be connected at a time. Turn off
Bluetooth on unwanted devices and turn on Bluetooth on chosen
device to connect.
• Fully dry off earbuds before putting in the charging case to avoid any
damage to the case.
QUICK TIPS WARNING
Fully dry off the earbuds before
placing in the charging case.
If the earbuds are damp or wet,
this will cause damage to the
charging case. The warranty will
be voided if the charging case
shows damage by water/sweat.
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Quick 7x times