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Problem Cause/solution
The 2nd caller’s information is
not displayed during an outside
call.
R In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your phone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your phone
service provider again to activate this specific service,
even if you already subscribed to both Caller ID and Call
Waiting with Caller ID services (CWID).
Using Bluetooth devices
Problem Cause/solution
No sound/noisy sound while
talking via cellular line (Link to
cell).
R Your cellular phone does not work in HD voice properly.
Change voice quality mode from “Enhanced” (HD Voice)
to “Normal” using the following method.
Handset:
1 MMENUN#601
2 M
bN: “Normal” a MSAVEN
I cannot copy phonebook
e
ntries from a cellular phone.
R Confirm that the cellular phone supports Bluetooth
wireless technology.
R Confirm that the cellular phone supports the Phone Book
Access Profile (PBAP) or Object Push Profile (OPP)
specification.
R If the cellular phone is already connected to another
Bluetooth device such as a Bluetooth headset, turn it off
or disconnect it from the cellular phone.
R Someone is using a cellular line or headset. Try again
later.
R Turn the cellular phone off, then turn it on and try again.
R If an entry is already stored in the unit’s phonebook, the
entry cannot be copied even by selecting another group.
R iPhone does not support individual phonebook copy.
I cannot have a conversation
using the headset.
or
I cannot connect my headset to
the base unit.
R Confirm that the Bluetooth wireless headset supports the
HeadSet Profile (HSP) specification.
R Your Bluetooth headset is not paired. Pair it (page 67).
R Turn your headset off, then turn it on and try again.
R If your headset is already connected to another Bluetooth
device such as your cellular phone, disconnect the
headset from your cellular phone, then perform the
connecting procedure from the base unit.
R Only 1 Bluetooth device can be used with the unit at a
time.
Noise is heard during a call on
the headset.
R A Bluetooth headset can communicate with the base unit
within a range of approximately 10 m (33 feet). The
connection may be subject to interference from
obstructions such as walls or electronic devices. Move
closer to the base unit.
For assistance, please visit http://shop.panasonic.com/support
85
Useful Information
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