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Problem Possible cause Remedy
The flame ring is uneven. Burner crown is blocked with
food residues.
Make sure that the injector is
not blocked and the burner
crown is clean.
The oven does not heat up. The oven is deactivated. Activate the oven.
The oven does not heat up. The clock is not set. Set the clock.
The oven does not heat up. The necessary settings are not
set.
Make sure that the settings are
correct.
The lamp does not operate. The lamp is defective. Replace the lamp.
The display shows "12.00". There was a power cut. Reset the clock.
Steam and condensation settle
on the food and in the cavity of
the oven.
You left the dish in the oven for
too long.
Do not leave the dishes in the
oven for longer than 15 - 20
minutes after the cooking
process ends.
SERVICE DATA
If you cannot find a solution to the problem yourself,
contact your dealer or an Authorised Service
Centre.
The necessary data for the service centre is on the
rating plate. The rating plate is on the front frame of
the oven cavity. Do not remove the rating plate from
the oven cavity.
We recommend that you write the data here:
Model (MOD.) .........................................
Product number (PNC) .........................................
Serial number (S.N.) .........................................
ENERGY EFFICIENCY
PRODUCT INFORMATION FOR HOB ACCORDING TO EU 66/2014
Model identification ZCK66350BA
ZCK66350WA
ZCK66350XA
Type of hob Hob inside Freestanding Cooker
Number of gas burners 4
26
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