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If you need service or assistance,
we suggest you follow these five steps:
|. Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher will not run, or stops during
a cycle:
• Is the door tightly closed and securely
latched?
• Has the cycle been correctly set.
• Is the water turned on?
• Have you checked your home's main fuses or
circuit breaker box?
• Is the dishwasher wired into a live circuit with
the proper voltage?
• If the motor has stopped because of an over-
load, it will automatically reset itself within a
few minutes, Ifthe motor does not start, call for
service.
If water remains in the dishwasher:
• Has the cycle completed?
• A small amount of remaining water is normal.
• Is drain hose or air gap clogged?
If detergent remains in the covered detergent
cup:
• Is the bottom rack in backwards? (The rack
bumpers should be at the front,]
• Isthe dishwasher detergent fresh?
• Is the cycle completed?
2. ifyouneed assistance*...
Call Whirlpool COOL-LINE ° service as-
sistance telephone number. Dial free from
anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained Consultants, The
Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
3. If you need service*...
! TEeH ARE /
FRANCHISED SERVICE
L FRAI -- __
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE * Serv-
ice Companies,
TECH-CARE service
lechnicians are
trained to fulfill the
product warranty
and provide afteF
warranty service,
anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step
2] or look in your telephone directory Yellow
Pages under:
APPLIANCES - HOUSEHOLD -
MAJOR - SERVICE & REPAIR
OR
WHIRLPO0_ APPLIANCES
FRANCHSE [£CH CARE SERVI(]E
._,b_RV/( A ('f_MPA \'IA'.q
XYZ SERVICE CO XYZ S_RVICE CO
!23 Maple 999 9999 123 Maple
OR
WASHING MACHINES, DRYERS
& IRONERS SERVICING
WHIRLPO0_ APPLIANCES
FRANCHISED IECH CARE SERVICE
'_EI_YI( "b: (I)_tlt4.\'lE'_
XYZ S_.RV CE CO
1,_ Male 999 9999
4. If you have a problem*...
ELECTRICAL APPLIANCES •
MAJOR - REPAIRING & PARTS
WHIRLPOOL APPL ANCES
FRANCH ,_EDTECH CARE SER_;CE
.R_V/UE U_MPA _IE._"
999 9999
Call our COOL-LINE service assistance tele-
phone number [see Step 2] and talk with one of our
Consultants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 M-63
Benton Harbor, MI 49022
5. If you need FSP*
replacement parts*...
FSPis a registered trademark of Whirlpool Cor-
poration for quality parts. Look for this symbol of
qualify whenever you need a replacement part
for your Whirlpool appliance. FSP replacement
parts will fit right and work right, because they are
made 1othe same exacting specifications used to
build every new Whirlpool appliance,
If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This informa-
tion is needed in order to better respond to your
request for assistance_
14
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