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23
TROUBLESHOOTING TIPS:
Impecca customer support can be contacted in the following methods:
• Online 24/7: www.impeccausa.com
• By phone: +1 866-954-4440
CONTACT SUPPORT:
Solution
Problem
Water dripping
OUTSIDE when
unit is cooling.
Unit removing large quantity of moisture from humid room. This is normal during
excessively humid days.
Remote Sensing
Deactivating
Prematurely
(some models)
Remote control not located within range. Place remote control within 20 feet & 180 ,
radius of the front of the unit.
Remote control signal obstructed. Remove obstruction.
Room too cold
Set temperature too low. Increase set temperature.
Sound of Rushing Air
At the front of the unit, you may
hear the sound of rushing air
being moved by the fan
High Pitched Chatter
High efficiency compressors
may have a high pitched chatter
during the cooling cycle.
Gurgle/Hiss
Gurgling or hissing noise may
be heard due to refrigerant
passing through evaporator
during normal operation.
Pinging or Switching
Droplets of water hitting condenser
during normal operation may cause
pinging or switching sounds.
Vibration
Unit may vibrate and make noise
because of poor wall or window
construction or incorrect installation.
S
lee
p
C
heck
F
i
lte
r
Follow
Me
Auto
O
n/
o
ff
Fan
High
Med
Low
E
ne
gy
ave
on
off
T
me
Auto
Fan
Cool
Dry
M
de
MP/
IM
R
MP/
IM
R
MACHINE SOUNDS/NOISES:
Note: Performance may be reduced outside of these operating temperatures.
OPERATING CONDITIONS:
Cooling Operation
Outdoor Temp: 64°F - 110°F (18°C- 43°C)
Indoor Temp: 62°F - 89°F (17°C - 32°C)
© Copyright 2015 Impecca
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