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TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product help -
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
If you experience Possible Causes Solution
Desired setting or For best performance, not all settings See the "Cycle Guide" for the available settings and options for
option does not light are available with each cycle, and some each cycle.
options cannot be used together.
Load not rinsed Check for proper water supply.
Not using HE detergent or using too
much HE detergent.
Washer not loaded as recommended. Avoid tightly packing the washer. The washer will not rinse well
if tightly packed. Load with dry items only. See the "Cycle Guide"
for load size recommendations for each cycle.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
The load may be out of balance. When load unbalance occurs, a washing process will start to
redistribute the load. This may lengthen the cycle time. Avoid
washing single items. Balance a single item such as a rug or jeans
jacket with a few extra items.
Load is wrinkled, Washer not loaded as recommended.
twisted, or tangled
Wash action and/or spin speed too Select a lower spin speed. Note that items will be wetter than
high for load. when using a higher speed spin.
The washer is not unloaded promptly.
Not choosing the right cycle for the load Use the Delicates cycle or another cycle with a low spin speed
being washed, to reduce wrinkling.
The wash water was not warm enough If safe for load, use warm or hot wash water.
to relax wrinkles.
Not cleaning or Washer not loaded as recommended. Add load loosely. Items need to move freely for best cleaning. See
removing stains
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the inlet
valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from regular detergent can cause the washer
to operate incorrectly.
Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Add load loosely. Items need to move freely reduce wrinkling and
tangling. See the "Cycle Guide" for load size recommendations
for each cycle.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Unload the washer as soon as it stops or use the Fresh Spin TM option
if you will not be able to unload the washer at the end of the cycle.
the "Cycle Guide" for load size recommendations for each cycle.
Add only 1 or 2 garments after washer has started.
Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Not using H E detergent or using too
much HE detergent.
Hard water or high level of iron (rust) in You may need to install a water softener and/or iron filter.
water.
Fabric softener dispensing ball used. Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
Powdered detergent used for Consider using liquid detergent.
low-speed cycle.
20
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