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© 2021 United States Stove Company
19
Display is Flashing “E5”
Possible Causes Possible Remedies: (Unplug stove rst when possible)
The stove automaticaly
ashes "E5" when turned
on.
The T-stat sensor has come unplugged from the control board. Check to
see if the sensor is unplugged. If the sensor is not unplugged, then the
sensor is damaged or has a short. If the sensor is damaged or has a short,
it will need to be replaced.
Smoke Smell Coming Back Into The Home
Possible Causes Possible Remedies: (Unplug stove rst when possible)
There is a leak in the vent
pipe system.
Inspect all vent pipe connections. Make sure they are sealed with RTV
silicone that has a temperature rating on 500°F or higher. Also, seal joints
with UL-181-AP foil tape. Make sure the square to round adapter piece on
the combustion blower has been properly sealed with the same RTV.
The gasket on the
combustion blower has
gone bad.
Inspect both gaskets on the combustion blower to make sure they are in
good shape. Replace if damaged.
Because it is a wood-burning device, this heater may emit a faint wood-burning odor. If it increases
beyond normal, or if you notice an unusual soot build-up on walls or furniture, check your exhaust
system carefully for leaks. All joints should be properly sealed. Clean the stove following the instructions
in “Maintenance”. If problem persists, contact your dealer.
TROUBLE SHOOTING GUIDE
Stove Feeds Pellets, But Will Not Ignite
Possible Causes Possible Remedies: (Unplug stove rst when possible)
Air damper open too far for
ignition.
Push the air damper left for startup. In some situations it may be necessary
to have the damper completely closed for ignition to take place. After there
is a ame, the damper can then be adjusted for the desired feed setting.
Blockage in igniter tube or
inlet for igniter tube.
Find the igniter housing on the backside of the rewall. The air intake hole
is a small hole located on bottom side of the housing. Make sure it is clear.
Also, look from the front of the stove to make sure there is not any debris
around the igniter element inside of the igniter housing.
The burnpot is not pushed
completely to the rear of
the rebox.
Make sure that the air intake collar on the burnpot is touching the rear wall
of the rebox.
Bad igniter element.
Put power directly to the igniter element. Watch the tip of the igniter from
the front of the stove. After about 2 minutes the tip should glow. If it does
not, the element is bad.
The control board is not
sending power to the
igniter.
Check the voltage going to the igniter during startup. It should be a full
current. If the voltage is lower than full current, check the wiring. If the
wiring checks out good, the board is bad.
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