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16 | TROUBLESHOOTING
TROUBLESHOOTING
Food Processor not shredding
or slicing properly:
1. Make sure the raised-blade side of
the disc is positioned face up on the
drive adapter.
2. Make sure ingredients are suitable
for slicing or shredding. See the “Tips
for Great Results” section.
3. Make sure the disc is positioned in the
process position (near the top of the
bowl), and not the storage position (low
and inside of the bowl).
If the work bowl cover won’t close
when using the disc:
1. Make sure the disc is installed correctly,
and is positioned properly on the drive
adapter.
If the problem is not due to one of the
above items, see the “Warranty and
service” section.
Do not return the Food Processor to the
retailer. Retailers do not provide service.
If your Food Processor should
malfunction or fail to operate, check
the following:
1. Is the Food Processor plugged in?
2. Make sure that the bowl and lid are
properly aligned and locked in place.
3. Have you pressed more than one
button at the same time?
4. Unplug the Food Processor, then plug
it back into the outlet.
5. Is the fuse in the circuit to the
Food Processor in working order?
If you have a circuit breaker box, be
sure the circuit is closed.
6. The Food Processor may need to cool
to room temperature.
If the speed light turns off and the Off/
Pulse light flashes, wait until the Off/
Pulse light turns off and retry. The Food
Processor may take between 5 to 15
minutes to cool completely.
7. The motor may be locked.
If the speed light stays on while
the Off/Pulse light flashes, press the
Off/Pulse button to reset the motor.
W11186023C.indb 16 10/19/2018 6:08:16 PM
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