806835 v1.00 12.20 G5 User guide
1
User Guide
HydroTap G5
®
Visit our website to download the manuals
Australia UK
806835 v1.00 12.20 G5 User guide
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Table of contents
SECTION 1: SAFETY ....................................4
1.1 Explanation of symbols .......................................... 4
1.2 Before you start ..................................................... 4
SECTION 2: Using the HydroTap .................5
2.1 Classic Plus ............................................................. 6
2.2 Touch-Free Wave ................................................. 7
2.3 Arc, Cube and Celsius ........................................... 9
2.4 Classic ................................................................... 10
2.5 Elite ....................................................................... 11
2.6 HydroTap Mixer taps ............................................ 12
SECTION 3: Command Centre Screen ..........13
3.1 How to use the Command Centre screen ............. 13
3.2 Home screen ......................................................... 14
3.3 Main menu ............................................................ 16
3.4 General settings ................................................... 16
3.5 System settings ..................................................... 18
3.5.1 Filter settings ....................................................... 19
3.5.2 Temperature settings ......................................... 22
3.5.3 CO settings ........................................................ 24
3.5.4 Dispense times ................................................... 26
3.5.5 Light sensor ........................................................ 26
3.5.6 Quiet mode ........................................................ 27
3.5.7 Advanced settings 1 ............................................ 27
3.5.8 Advanced settings 2 (Wave Tap only) ................ 28
3.5.9 System restart ..................................................... 28
3.6 Safety & security .................................................... 29
3.6.1 Boiling safety ....................................................... 29
3.6.2 Passcode protect ............................................... 30
3.7 Energy saving ........................................................ 31
3.7.1 Sleep mode ......................................................... 31
3.7.2 On/Off Timer ...................................................... 32
3.7.3 Energy Use .......................................................... 33
3.8 Info & logs ............................................................. 34
SECTION 4: User maintenance .................... 35
4.1 Changing the internal filter ................................... 35
4.2 Air inlet filter maintenance .................................. 37
4.3 Cleaning ................................................................ 38
4.4 CO cylinder and regulator ................................... 39
4.4.1 Changing the 2.64kg CO cylinder .................... 41
4.4.2 Changing the 1.2kg CO2 cylinder ...................... 42
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• Navigate to the register product menu.
• Scan the QR code and follow the on screen steps to
register your product.
[ ]
[ ]
Register product
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!
1.1 Explanation of symbols
Read the instructions
WARNING
!
Danger of electric shock
Hot surface
SECTION 1: SAFETY
1.2 Before you start
Read the WARNINGS and PRECAUTIONS.
Download & read the complete
Command Centre installation instruction
manual and user guide.
!
Read and use the instructions supplied
with individual kit components for a
safe use and installation of replacement
consumables.
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SECTION 2: Using the HydroTap
BOILING
CHILLED
TEMP
FILTER
SAFETY
SAFETY
BOILING
CHILLED
CHANGE FILTER
SAFETY
Touch-free
Elite
Classic
Arc, Cube and Celsius
HydroTap Mixer Taps
Touch-Free Wave
Classic Plus
See page 6
See page 7
See page 9
See page 10
See page 11
See page 12
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SECTION 2: Using the HydroTap
Controls Press to dispense
Dispense options
Press the icons to dispense water choice.
Chilled Sparkling
+
Boiling
ON
Ready to dispense.
FLASHING SLOWLY
Water temperature not at set point.
FLASHING QUICKLY
System fault.
Simply press to dispense
chosen water type
Safety lock
Safety lock
Info
ON
Safety lock on
OFF
Safety lock off
ON
Bottle fill
enabled
FLASHING
Change
filter
2.1 Classic Plus
Lights
Bottle fill
(then
press water
choice)
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SECTION 2: Using the HydroTap
2.2 Touch-Free Wave
Touch-free
Controls Touch-free
sensors on the tap top,
back and sides.
Touch-free
Lights
Dispense
sensors
Safety
sensor
(at back)
Light
Touch-free
Clearance requirements
100mm 100mm
100mm
100mm
RED Boiling & safety
sensors activated, water
dispensed.
BLUE Chilled sensor
activated, water dispensed.
WHITE Sparkling sensor
activated, water dispensed.
PURPLE Lock mode on (when tap is idle).
Flashing RED Sensor activated incorrectly; hand
may be too close to sensor, sensor has been
touched or covered.
WHITE / BLUE / RED Cycling 5 to 10 seconds
Filter needs replacing, CO warning (G5), unit
is in an error mode (refer to Command Centre
screen).
WHITE Flashing rapidly Sensors calibrating when
power is first applied to the tap. Allow 10 seconds.
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SECTION 2: Using the HydroTap
2.2 Touch-Free Wave continued
Dispense options
Sensor range 1 - 4cm.
To dispense, hold hand within range of the
sensors.
Tap will not operate and light will flash if the
sensors are touched or if your hand is too close.
+
Boiling Water
Chilled
Ambient
Sparkling
!
1 – 4cm
Boiling
Side + Rear sensor:
Bottle fill
(timed dispense)
Top + Rear sensor:
Bottle fill
(timed dispense)
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SECTION 2: Using the HydroTap
2.3 Arc, Cube and Celsius
SAFETY
Controls
Manual
dispense
Bottle fill
(timed dispense)
Safety To dispense boiling
water, touch twice while
flashing when safety lock is on.
Indicator displays
system status.
Select touch to
select water type.
SAFETY
SAFETY
SAFETY
LOCK ON
Lights
Indicator
Select
Safety
+
ON
Ready to dispense.
ALL LIGHTS FLASH CONTINUOUSLY
System fault, refer to Command Centre LCD
(HydroTap will not function).
RED OR BLUE LIGHT FLASHES
Fault (HydroTap still functions), refer to
Command Centre LCD.
+
+
SELECT
SELECT
SELECT
SAFETY
+ +
ALL LIGHTS FLASH EVERY 10
SECONDS
Filter change due.
SELECT
Boiling
Chilled
Sparkling
SELECT
SELECT
SELECT
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BOILING
CHILLED
CHANGE FILTER
SAFETY
SECTION 2: Using the HydroTap
2.4 Classic
BOILING
CHILLED
CHANGE FILTER
SAFETY
Controls
Push for manual
dispense
Pull for bottle fill
(timed dispense)
Lights
BOILING
CHILLED
CHANGE FILTER
SAFETY
Dispense options
Boiling ready
Chilled / sparkling
ready
Filter
Use boiling, chilled,
sparkling, or ambient
lever to dispense your
water choice.
ON
Ready to dispense.
FLASHING SLOWLY
Water temperature is not
at set point
FLASHING QUICKLY
System fault
SAFETY
FILTER
Safety
lock
OFF
Filter within lifespan.
FLASHING SLOWLY
Change filter.
ON active
OFF inactive
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BOILING
CHILLED
TEMP
FILTER
SAFETY
SECTION 2: Using the HydroTap
2.5 Elite
BOILING
CHILLED
TEMP
FILTER
SAFETY
Controls
Touch to
dispense chosen
water type.
Filter
Temperature
Safety lock
ON Water at set temperature
FLASHING SLOWLY Water not at set temp (wait)
FLASHING QUICKLY System fault.
TEMPERATURE
OFF Filter within life span
FLASHING SLOWLY Change filter
FILTER
Dispense options
SAFETY
Boiling with safety on
+
Sparkling (both together )
Boiling
Chilled
BCS
B, BC, BA, C, CS
Boiling
Chilled
Sparkling
Ambient
BCS, B, BC, BA
Lights
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SECTION 2: Using the HydroTap
2.6 HydroTap Mixer taps
Controls mixed water
Hot
Cold
Lift and rotate the lever
to dispense mixed
warm water.
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SECTION 3: Command Centre Screen
3.1 How to use the Command Centre screen
The Command Centre has a colour touch screen liquid
crystal display.
The display consists of icons, buttons and fields which can
be changed by simply touching the buttons and icons.
Navigate to the required screen. Here's an example :
Set the language - from the home screen
Touch the ‘top left’ icon to navigate to the main menu.
Then touch the general settings icon to navigate to the
general settings menu.
[ ]
[ ]
Touch the language icon to navigate to the language
screen.
Touch the relevant icon to choose the language.
[ ] [ ]
(To go back)
(To return to the home screen)
[ ]
[ ]
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OFF screen
Touch the power button to turn the Command Centre ON
or OFF. The LCD screen visually shows OFF when it is non-
operational.
You will hear the sound of an internal “click” as the
HydroTap Command Centre turns ON or OFF.
SECTION 3: Command Centre Screen
3.2 Home screen
Status screens shown here are representative and may vary.
Use the home screen to monitor the HydroTap status.
Touch each icon to view the system status.
The screen turns OFF after 5 minutes of non-use. Touch
the screen to reactivate.
Boiling temperature set
point
Chilled temperature set
point (Chilled models)
CO2 gas remaining (Sparkling models)
12:12 PM
0
%
CO2 GAS REMAINING
REPLACE
CO2 GAS
!
!
When the CO2 cylinder has approximately 20% remaining,
a warning appears to encourage you to prepare a
replacement cylinder.
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SECTION 3: Command Centre Screen
Filter life remaining
A warning icon illuminated when the filter needs to be
replaced. See page 35.
12:12 PMFILTER LIFE REMAINING
Internal % External %
EXT FILTER
DISABLED
!
!
REPLACE
FILTER
Energy saving settings
Navigate the screen icons, buttons and fields to set up
energy saving features. See page 31.
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SECTION 3: Command Centre Screen
3.3 Main menu
Use the Main menu to configure your HydroTap and
access features and settings. Touch each icon to access
further options.
3.4 General settings
Language
[ ]
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SECTION 3: Command Centre Screen
Date and time
Network
Connect to Wi Fi (selected models)
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3.5 System settings
Configure your HydroTap to suit your needs.
Navigate to system settings screen for all system settings.
SECTION 3: Command Centre Screen
[ ]
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SECTION 3: Command Centre Screen
Filter flush
Use Filter flush during commissioning of a new installation,
and after every filter change.
See page 35 for filter change instructions.
3.5.1 Filter settings
FILTER SETTINGS 12:12 PM
Filter
Reset
Filter
Life
Filter
Flush
Tank
Flush
Open filter door, uncoil flush line.
Direct flush line into bucket.
Open flush line tap.
Flush line tap
Flush line tap open
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SECTION 3: Command Centre Screen
Start flush.
Flush 10 litres through.
Stop flush , coil up flush line, close
flush line tap.
Return flush line to filter
compartment and close door.
Reset the filter counter (see page 21).
Flush line tap closed
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SECTION 3: Command Centre Screen
Filter reset
FILTER RESET 12:12 PM
External
filter
Internal
filter
This will reset the usage counters for the chosen item.
Select an item and press reset to confirm.
Filter life
Select internal/external filter and edit the filter life (months
or litres) and actual usage (days or litres).
When usage exceeds the filter life, the tap lights and
screen will indicate to change the water filter.
Default filter life settings: 12 months, 4000L (residential);
6 months, 6000L (commercial).
Reset the filter counters after filter replacement and flush.
Life (months)
Life (litres)
12 000
Usage (days)
Usage (litres)
04000 000
INTERNAL FILTER LIFE 12:12 PM
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Chilled models
Default set point: 5-9ºC Commercial, 6-10ºC Residential.
Scroll to select alternatives.
Boiling models
Default set point: 98ºC Set point range: 68-100ºC.
Operation: Within 1-2ºC of set point.
Note: Boiling water delivery rate will be affected with a
higher temperature setting. Up to 6% less energy in standby
is consumed with a 98ºC set point, rather than 100ºC.
A warning icon will appear when setting boiling set point
temperatures that are subject to pump cavitation.
COLD/HOT SETPOINT 12:12 PM
Boiling Set Point
Chill Set Point
3-6
°C
98
°C
SECTION 3: Command Centre Screen
Boiling / Chilled set point
Adjust as required.
3.5.2 Temperature settings
Sparkling models
Default set point: 3-6ºC Commercial, 3-7ºC Residential.
Scroll to select alternatives.
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SECTION 3: Command Centre Screen
Boiling calibration
Take care during boiling calibration as hot
steam may vent from the tap spout.
On start-up, the HydroTap self-calibrates, or
go to this menu to recalibrate.
Calibration will take around 10 minutes.
!
External Booster
For selected commercial Boiling models, an external
booster is supplied or may be purchased as an upgrade to
increase Boiling capacity.
Ensure the correct selection is made, for optimum
performance.
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CO purge
Purge the gas lines when fitting a new CO gas cylinder.
Press the green start icon. The purge runs for 30 seconds.
Water may be dispensed before CO gas escapes from the
tap. The purge process stops automatically.
3.5.3 CO settings
12:12 PMPURGE WATER WITH CO2
INFO
This process removes water from the sparkling
chamber when a new CO2 bottle is installed.
This is an automatic process that will take 30 seconds.
SECTION 3: Command Centre Screen
CO2 SETTINGS 12:12 PM
CO2
Reset
CO2
Life
Purge
CO2
After fitting a new CO cylinder, reset the CO counter.
CO reset
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CO life
CO life may be adjusted by months or litres. The Home
screen displays a warning when the CO level reaches 20%
(see page 14).
CO life defaults to grams absorbed. Months of use
may also be selected to trigger a reminder to prepare a
replacement CO cylinder.
Usage is dependent on CO absorption, settings on the
HydroTap, and leak-free installation.
CO cylinders are available in two sizes:
• 1.2kg (approx. 180-200L) for residential or commercial
(UK).
• 2.64kg (approx. 400-460L) for commercial (not available
in UK).
SECTION 3: Command Centre Screen
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SECTION 3: Command Centre Screen
3.5.4 Dispense times
Set the “bottle fill” dispense time for each water type.
Minimum dispense time: 5 seconds.
Maximum dispense time: 15 seconds (default).
3.5.5 Light sensor
Follow the on screen instructions.
Ensure the ambient light in the room is typical for
operating conditions.
The lights on the tap will flash to confirm calibration.
When the room is darkened below the calibrated light
level, the tap lights will turn OFF after 30 seconds.
LIGHT SENSOR 12:12 PM
CALIBRATION
This will calibrate the light sensor which will allow the
system to go to sleep when it is dark.
Before we start, the room should be in a typical
ambient lit environment.
Remove any object away from the tap.
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SECTION 3: Command Centre Screen
3.5.6 Quiet mode
Lowering the fan speed can reduce noise. Increasing it
may improve chilling performance.
Residential models: 75% / 100% / Auto (default).
Commercial models: 100% (default) / Auto.
3.5.7 Advanced settings 1
12:12 PMADVANCED SETTINGS 1
Periodic Pulse Reduced Cavitation Mode
Hot setpoint must be < 98°C to disable
Pre-pulse Reduced Cavitation Mode
Adds slight delay to boiling dispense
Power Pulsing Mode
Hot setpoint must be < 98.5°C to disable
Periodic Pulse Reduced Cavitation Mode
Sends two electric pulses every 5 minutes to the pump.
This prevents the build-up of air bubbles inside the pump
to ensure an even flow of hot water at the tap.
Pre-Pulse Reduced Cavitation Mode
Pulses immediately be-fore boiling dispense to prevent the
build-up of air bubbles inside the pump and ensure an even
flow of hot water at the tap. There will be a 150 millisecond
delay before water is dispensed.
Power Pulsing Mode
Applies a closer tolerance to the set temperature, to
ensure hot water is maintained as closely as possible to the
set point.
In rare occurrences, enabling this feature may cause the tap
lights to flicker during the boiling water recovery period.
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3.5.9 System restart
SECTION 3: Command Centre Screen
Touch the top circle, then the bottom circle to power
down and restart the system. Use this function to remove
the settings access password.
3.5.8 Advanced settings 2 (Wave Tap only)
12:12 PMADVANCED SETTINGS 2
Wave Tap Sensor Demister Mode
Allows Control of Heating of Wave Tap
Wave Tap Lock Mode
Dual Sensors Required for Chilled/Sparkling
Wave Tap Sensor Demister Mode
• Enabled (default): activates the Wave Tap internal
heater to prevent its sensors from being affected by
condensation from steam.
• Disabled: choose this option to conserve a small amount
of power.
Wave Tap Lock Mode
• Disabled (default): Chilled or sparkling water can be
dispensed by activating the corresponding sensor.
• Enabled: in addition to the chilled or sparkling sensor,
the rear sensor must also be activated in order to
dispense chilled or sparkling water. This is useful to
prevent false activation if a highly reflective surface is
present (such as high-visibility reflective tape). Note:
Bottle fill is disabled.
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SECTION 3: Command Centre Screen
3.6 Safety & security
3.6.1 Boiling safety
(Not applicable to Touch-Free Wave Tap)
12:12 PMBOILING SAFETY
Boiling safety lock
Use the safety button to dispense hot water
Hot isolation (additional boiling safety)
3 slow safety button presses required
prior to dispensing
Boiling safety lock
• Enabled (default): safety button must be touched/
tapped in order to dispense boiling water.
• Disabled: boiling water can be dispensed without the
need to touch/tap the safety button.
Hot isolation
3 slow safety button presses are required prior to
dispensing.
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SECTION 3: Command Centre Screen
3.6.2 Passcode protect
Activate passcode protection to limit access to certain
settings. Users will be prompted for this passcode when
attempting to access settings.
Create a 4-digit passcode and re-enter, as prompted.
The passcode will be deactivated if the HydroTap is reset
(powered off and on again).
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SLEEP WHEN 12:12 PM
It gets
dark
Not used
in 2 hours
3.7 Energy saving
3.7.1 Sleep mode
• Disabled (default).
• Enabled: Any attempt to dispense water will bring the
HydroTap out of sleep mode. Allow sufficient time for
the water to reach the set temperature.
Sleep when...
Recalibrate the light sensor after selecting “sleep when it
gets dark”. Ensure the ambient light is typical for operating
conditions (see page 26).
SECTION 3: Command Centre Screen
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SECTION 3: Command Centre Screen
When sleeping
Choose between the following modes:
• Keep hot water at 68°C (default). Chilled water will be
kept at setpoint, for chilled models.
• Turn system OFF: boiling and chilled water will be OFF.
The option that is in effect is highlighted.
When OFF, the HydroTap will stop chilling and heating the
drinking water.
During OFF mode, any attempt to dispense water will bring
the HydroTap back ON. Allow sufficient time for the water
to reach the set temperature.
After 30 minutes of non-use, the system will revert to the
On / Off setting.
3.7.2 On/Off Timer
12:12 PMSET TIMER
Everyday
Weekdays / Weekends
Individual days
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12:12 PMENERGY USE
00000.0
000.0
Total (kWh)
Last Period (kWh)
01/01/2020
Date of Reset
3.7.3 Energy Use
Track energy usage of your HydroTap by viewing the total
energy consumed and the energy consumed since the last
energy use reset.
12:12 PMSET TIMER
Off at On at
Mon Tue Wed Thu Fri Sat Sun
0023
:
0023
:
SECTION 3: Command Centre Screen
3.7.2 On/Off Timer continued
OFF at / ON at: Set desired time.
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Filter Logs, System Faults, Recent Faults
View the reset and fault history.
About System
View the system information.
3.8 Info & logs
INFO & LOGS 12:12 PM
System
Faults
!
About
System
i
Filter
Logs
!
Recent
Faults
ABOUT SYSTEM 12:12 PM
Title Info
Module:
App. revision:
Serial No:
Product No:
Calibration:
50L Filtered:
Wi-Fi:
MAC Address:
BCS100
017-H5v0.1.xx
0000000000000
H500xx000AU
N/A
N/A
BS 0.00 FW 0.00
00:00:00:00:00:00
SECTION 3: Command Centre Screen
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SECTION 4: User maintenance
4.1 Changing the internal filter
The tap and screen will indicate that a filter needs to be
changed.
Depending on local water quality conditions and usage,
the filter may require changing before the filter change
indication is shown. You may also need to replace the filter
if you notice an increase in chlorine, taste or odour.
Place a cloth or towel under the filter cartridge before
removing. Water will drip as the cartridge is removed.
Unpack replacement cartridge and remove sanitary cap.
Write today’s date on the label.
Rotate
Pull
!
Open filter door.
Remove old filter.
Remove
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Initiate the filter flush programme by scrolling through the
menu screen (see page 19).
Clean up and dispose of old cartridge and packaging.
If the HydroTap is switched off for a long period of time
(e.g. more than a weekend), run water through the chilled
water outlet for at least 60 seconds before consumption.
Rotate
Insert
SECTION 4: User maintenance
Push up
Moisten connector o-rings.
Fit new filter.
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SECTION 4: User maintenance
4.2 Air inlet filter maintenance
Remove and clean quarterly.
Rinse off with tap water.
Gently dry with a cloth or towel.
Maintain at least a 50mm air gap in front of the air inlet
screen at all times.
Take care to keep the air inlet clear of blockage.
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SECTION 4: User maintenance
4.3 Cleaning
!
To clean all taps, Command Centre and
ancillaries, wipe external surfaces with a gentle
cleaning agent or a damp cloth and then wipe
dry immediately with a clean, dry cloth.
Do not use strong, corrosive, spray or abrasive
cleaners.
Command Centres must never be located near
or cleaned with water jets.
For the Touch-Free Wave Tap:
Do not use abrasives to clean the sensor lenses
at the sides, top and rear of the Touch-Free
Wave Tap.
Do not use disinfectant sprays without wiping
dry afterwards.
This could cause permanent malfunction and
void warranty.
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4.4 CO cylinder and regulator
!
Significant concentrations of CO gas can
cause harm.
To prevent leaks, read and use the
instructions and safety documents provided
with the replacement cylinder, together with
these instructions.
SECTION 4: User maintenance
Components
Cylinder
Regulator
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1.2kg cylinder2.64kg cylinder
Hose
Hook and loop strap
and bracket
Cylinder valve
Regulator to
cylinder
adaptor
Non-adjustable
regulator
Non-adjustable 1.2kg cylinder regulator
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Cylinder pressure
Outlet
pressure
Regulator
control
knob
Cylinder
connection
Gas hose
connection
Set to
3.0 bar
!
SECTION 4: User maintenance
Universal G5 CO regulator
1.2kg cylinder non-adjustable regulator
Regulator control
knob
Braided hose
connection
Cylinder
connection
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Regulator
SECTION 4: User maintenance
Turn off cylinder valve & regulator.
1 2
3 4
5
6
4.4.1 Changing the 2.64kg CO cylinder
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Unstrap.
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Unscrew regulator
connection.
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Replace cylinder and refit
regulator.
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Strap in place.
Turn on the cylinder valve
Adjust outlet pressure 3.0 bar.
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7
Test for leaks in these areas
Test for leaks by brushing
with soapy water and looking
for bubbles.
Reseal if leaking, or call Zip
for advice and assistance.
8
Purge, reset and set the CO
2
life, (see page 24).
806835 v1.00 12.20 G5 User guide
42
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Regulator
SECTION 4: User maintenance
Turn off regulator.
1
2
4
6
4.4.2 Changing the 1.2kg CO2 cylinder
Universal G5 regulator
Unstrap.
Unscrew regulator
connection.
Replace cylinder and refit
regulator inc. adaptor.
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Strap in place.Adjust outlet pressure
3.0 bar.
Test for leaks in these areas
Test for leaks by brushing
with soapy water and looking
for bubbles.
Reseal if leaking, or call Zip
for advice and assistance.
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3
5
7
8
Purge, reset and set the CO
2
life, (see page 24).
806835 v1.00 12.20 G5 User guide
43
SECTION 4: User maintenance
Non-adjustable regulator
Turn off regulator.
1 2
4
6
Unstrap.
Unscrew regulator
connection.
Replace cylinder and refit
regulator.
Strap in place.Turn ON regulator
valve.
Test for leaks in these areas
Test for leaks by brushing
with soapy water and looking
for bubbles.
Reseal if leaking, or call Zip
for advice and assistance.
3
5
7
8
Purge, reset and set the CO
2
life, (see page 24).
806835 v1.00 12.20 G5 User guide
44
Zip Water (Australia) Pty Ltd
ABN 46 000 578 727
67 - 77 Allingham Street, Condell Park, NSW 2200
Postal: Locked Bag 80, Bankstown 1885, Australia
(+612) 9796 3100 | Free Call (Aust): 1800 947 827
www.zipwater.com
Zip Water UK
Trafalgar House
Rash’s Green, Dereham,
Norfolk NR19 1JG
0345 6 005 005
specify.zipwater.co.uk
AU02691
