Whirlpool WRV996FDEE02 refrigerator User Manual

THANK YOU for purchasing this high-quality product. Register your new refrigerator at www.whirlpool.com. In Canada, register your

refrigerator at www.whirlpool.ca.

For future reference, please make a note of your product model and serial numbers. These can be located on the inside wall of the

refrigerator compartment.

Model Number___________________________________________ Serial Number____________________________________________

REFRIGERATOR USER INSTRUCTIONS

Table of Contents

W10730915C

REFRIGERATOR SAFETY .............................................................. 2

Proper Disposal of Your Old Refrigerator ....................................3

INSTALLATION INSTRUCTIONS ................................................... 3

Unpack the Refrigerator ............................................................... 3

Remove and Replace Refrigerator Doors .................................... 4

Remove and Replace Drawer Fronts ...........................................6

Align Doors and Drawers .............................................................8

Location Requirements ..............................................................10

Electrical Requirements .............................................................11

Water Supply Requirements ......................................................11

Connect the Water Supply .........................................................11

Handle Installation and Removal ...............................................13

Refrigerator Leveling and Door Closing .....................................14

FILTERS AND ACCESSORIES ....................................................15

Water Filtration System ..............................................................15

Install Air Filter (on some models) ..............................................16

Install Produce Preserver

(on some models) .......................................................................17

Accessories ................................................................................17

REFRIGERATOR USE ..................................................................17

Opening and Closing Doors .......................................................17

Using the Controls .....................................................................18

Refrigerator Features .................................................................20

Water and Ice Dispensers ..........................................................22

Ice Maker and Ice Storage Bin

(on some models) .......................................................................25

REFRIGERATOR CARE ...............................................................26

Cleaning .....................................................................................26

Lights ..........................................................................................27

Vacation and Moving Care .........................................................27

TROUBLESHOOTING ..................................................................28

PERFORMANCE DATA SHEET ...................................................33

REFRIGERATOR SAFETY

You can be killed or seriously injured if you don't immediately

You

can be killed or seriously injured if you don't

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can

happen if the instructions are not followed.

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety

messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

follow instructions.

instructions.

DANGER

WARNING

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

SAVE THESE INSTRUCTIONS

■ Plug into a grounded (earthed) outlet.

■ Do not remove ground prong.

■ Do not use an adapter.

■ Do not use an extension cord.

■ Disconnect power before servicing.

■ Replace all parts and panels before operating.

■ Remove doors from your old refrigerator.

■ Use nonflammable cleaner.

■ Do not store or use petrol, flammable liquids or gas in the

vicinity of this or other electrical appliances. The fumes can

cause fires or explosions.

■ Do not store explosive substances such as aerosol cans

with a flammable propellant in this refrigerator.

■ Do not use or place electrical devices inside the refrigerator

compartments if they are not of the type expressly

authorized by the manufacture.

■ Use two or more people to move and install refrigerator.

■ Disconnect power before installing ice maker (on ice maker

kit ready models only).

■ A qualified service technician must install the water line and

ice maker.

■ Connect to a potable water supply only.

■

Use a sturdy glass when dispensing ice (on some models).

■ This appliance is not intended for use by persons (including

children) with reduced physical, sensory or mental

capabilities, or lack of experience and knowledge, unless

they have been given supervision or instruction concerning

use of the appliance by a person responsible for their safety.

■ Children should be supervised to ensure that they do not

play with the appliance.

■ To avoid the risk of children becoming trapped and

suffocating, do not allow them to play or hide inside the

refrigerator.

■ If the power supply cord is damaged, it must be replaced by

the manufacturer or its service agent or a similarly qualified

person.

Proper Disposal of Your Old Refrigerator

IMPORTANT: Child entrapment and suffocation are not problems

of the past. Junked or abandoned refrigerators are still dangerous

–even if they will sit for “just a few days.” If you are getting rid

of your old refrigerator, please follow these instructions to help

prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

■ Take off the doors.

■ Leave the shelves in place so that children may not easily

climb inside.

INSTALLATION

INSTRUCTIONS

Unpack the Refrigerator

Remove the Packaging

■ Remove tape and glue residue from surfaces before turning

on the refrigerator. Rub a small amount of liquid dish soap

over the adhesive with your ngers. Wipe with warm water

and dry.

■ Do not use sharp instruments, rubbing alcohol, ammable

uids, or abrasive cleaners to remove tape or glue. These

products can damage the surface of your refrigerator. For

more information, see “Refrigerator Safety.”

■ Dispose of/recycle all packaging materials.

Clean Before Using

After you remove all of the packaging materials, clean the inside

of your refrigerator before using it. See the cleaning instructions in

“Refrigerator Care.”

WARNING

Suffocation Hazard

Remove doors from your old refrigerator.

Failure to do so can result in death or brain damage.

Important information to know about disposal of

refrigerants:

Dispose of refrigerator in accordance with Federal and Local

regulations. Refrigerants must be evacuated by a licensed,

EPA certified refrigerant technician in accordance with

established procedures.

WARNING

Excessive Weight Hazard

Use two or more people to move and install

refrigerator.

Failure to do so can result in back or other injury.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for

cleaning or service, be sure to cover the oor with

cardboard or hardboard to avoid oor damage. Always pull

the refrigerator straight out when moving it. Do not wiggle or

“walk” the refrigerator when trying to move it, as oor

damage could occur.

Important information to know about glass shelves

and covers:

Do not clean glass shelves or covers with warm water when

they are cold. Shelves and covers may break if exposed to

sudden temperature changes or impact, such as bumping.

Tempered glass is designed to shatter into many small,

pebble-size pieces. This is normal. Glass shelves and covers

are heavy. Use both hands when removing them to avoid

dropping.

Remove and Replace Refrigerator Doors

NOTE: Measure the width of your door opening to see whether or not you need to remove the refrigerator doors to move the refrigerator

into your home. If door removal is necessary, see the following instructions.

IMPORTANT: If the refrigerator was previously installed and you are moving it out of the home, before you begin, turn the refrigerator

control OFF. Unplug the refrigerator or disconnect power. Remove food and adjustable door or utility bins from doors.

Gather the required tools and read all instructions before removing doors.

TOOLS NEEDED: 3/16" hex key and a #2 Phillips screwdriver

WARNING

Electrical Shock Hazard

Disconnect power before removing doors.

Failure to do so can result in death or electrical shock.

90°

Door Removal and Replacement

Water Dispenser

Tubing Connection

Wiring Plug

Top Left Hinge

Top Right Hinge

Door Removal

Door at 90° Angle

to Cabinet

A. 3/16" Internal Hex-Head Screws

B. Hinge Cover Screw

C. Top Hinge Cover

D. Top Hinge

A. 3/16" Internal Hex-Head Screws

B. Ground Wire (Do Not Remove.)

C. Do Not Remove Screws

A. Outer Ring

Remove Refrigerator Doors

Remove Right-Hand Refrigerator Door

1. Unplug refrigerator or disconnect power.

2. Keep the refrigerator doors closed until you are ready to lift

them free from the cabinet.

NOTE: Provide additional support for the refrigerator door

while the hinges are being removed. Do not depend on the

door gasket magnets to hold the door in place while you are

working.

3. Using a Phillips screwdriver, remove the cover from the top

hinge.

4. Using the 3/16" hex key wrench, remove the two internal hex-

head screws from the top hinge, and set aside.

NOTE: Do not remove the two locator screws. These screws

will help you align the hinge when you replace the door.

5. Lift the refrigerator door from the bottom hinge pin. The top

hinge will come away with the door.

Remove Left-Hand Refrigerator Door

IMPORTANT: The tubing and wiring for the water dispenser run

through the left-hand door hinge, so they must be disconnected

before removing the door.

1. Using a Phillips screwdriver, remove the cover from the top

hinge.

2. Disconnect the water dispenser tubing located on top of the

door hinge. Firmly pulling up on the clasp, and then pull the

tubing out of the tting.

NOTE: The water dispenser tubing remains attached to the

left-hand refrigerator door.

3. Disconnect the wiring plug located on top of the door hinge.

■ Grasp each side of the wiring plug. With your left thumb,

press down to release the catch and pull the sections of

the plug apart.

NOTE: Do not remove the green, ground wire. It should

remain attached to the door hinge.

4. Using the 3/16" hex key wrench, remove the two internal hex-

head screws from the top hinge and set aside.

NOTES:

■ Provide additional support for the refrigerator door while the

hinges are being removed. Do not depend on the door gasket

magnets to hold the door in place while you are working.

WARNING

Electrical Shock Hazard

Disconnect power before removing doors.

Failure to do so can result in death or electrical shock.

A. Top hinge cover screw

B. Top hinge cover

C. 3/16" Internal hex-head screws

D. Top hinge

WARNING

Excessive Weight Hazard

Use two or more people to lift the refrigerator door.

Failure to do so can result in back or other injury.

A. Top hinge cover screw B. Top hinge cover

■ Do not remove the two locator screws. These screws will help

you align the hinge when you replace the door.

5. Lift the refrigerator door from the bottom hinge pin. The top

hinge will come away with the door.

NOTE: It may not be necessary to remove the bottom hinges

and brake feet assemblies to move the refrigerator through a

doorway.

■ Only if necessary, use a driver with a #2 square bit tip to

remove the bottom hinges and a 3/8" nut driver to remove

the brake feet screws.

Replace Refrigerator Doors

Replace Right-Hand Refrigerator Door

1. Set the right-hand door onto the bottom hinge pin.

2. Insert the top hinge pin into the open hole in the top of the

refrigerator door.

3. Using the two 3/16" internal hex-head screws, fasten the

hinge to the cabinet. Do not tighten the screws completely.

Replace Left-Hand Refrigerator Door

IMPORTANT: Do not intertwine the water tubing and wiring

bundles when reconnecting them.

1. Set the left-hand door onto the bottom hinge pin.

2. Using the two 3/16" internal hex-head screws, fasten the

hinge to the cabinet. Do not tighten the screws completely.

3. Reconnect the water dispenser tubing.

Style 1 - Insert the tubing into the tting until it stops and the

outer ring is touching the face of tting.

Style 2 - Insert the tubing rmly into the tting until it stops.

Close the clasp around the tubing. The clasp snaps into place

between the tting and the collar.

4. Reconnect the electrical wiring.

■ Push together the two sections of the wiring plug.

Final Steps

1. Completely tighten the four internal hex-head screws (two

on the right-hand door hinge and two on the left-hand door

hinge).

2. Replace both top hinge covers.

Remove and Replace Drawer Fronts

Depending on the width of your door opening, it may be

necessary to remove the drawer fronts to move the refrigerator

into your home.

IMPORTANT:

■ If the refrigerator was previously installed and you are moving

it out of the home, before you begin, turn the refrigerator

control off, and unplug the refrigerator or disconnect power.

Remove food from the drawers.

■ Two people may be required to remove and replace the

drawer fronts.

Tools Needed: Flat-blade screwdriver

Refrigerated Drawers

Remove the Drawer Fronts

1. Open the drawer to its full extension. Grasp the sides of the

interior bin, and then lift up and out to remove.

2. Left-hand drawer only: Remove the wiring connection cover.

Press in on the side of the cover to release the tab from the

slot, and then pull the cover away from the bracket.

3. Left-hand drawer only: Disconnect the wiring.

NOTE: The drawer front of the left-hand refrigerated drawer

is connected to the temperature control by wires running

underneath the drawer glide. Before removing the drawer

front, the wires must be disconnected.

A B

A. 3/16" Internal hex-head

screws

B. Ground wire (Do not remove)

C. Locator screws

(Do not remove)

A. Cover tab

B. Wiring connection cover

■ On one side of the wiring connector, insert the screwdriver

blade between the connector tab and the connector to

release. Repeat for the opposite side. Pull the wiring

connector apart.

4. Remove the drawer front.

■ Push up on the lever at the bottom of the drawer glide

bracket to release the drawer front from the bracket.

■ Lift the drawer front up and off the drawer glide brackets.

5. Slide the drawer glides back into the refrigerator.

Replace the Drawer Fronts

1. Pull out the drawer glides until they are fully extended.

2. Push up on the lever at the bottom of the drawer glide bracket

to open. Insert the drawer front bracket into the drawer glide

bracket and release the lever.

NOTE: It helps if one person holds the drawer glides steady

while another person aligns the drawer front and connects the

brackets.

3. Left-hand drawer only: Reconnect wiring.

■ Align the two ends of the wiring connector and push them

together until you hear a “click” sound and feel the tabs

snap into place on the connector.

■ Gently pull on the wiring connection to ensure the wiring

connection is completely seated. Replace the wiring

cover.

NOTE: The wiring connection must be complete for the

drawer temperature control to operate.

4. Left-hand drawer only: Replace the wiring connection cover.

5. Replace the drawer bins onto the drawer glides with the rear

side of the bin facing the back of the refrigerator, as shown.

IMPORTANT: The Door Ajar alarm will sound if the interior

drawer bins are not replaced correctly. The bins are designed

with a specic front and rear. They must be placed into the

drawers, as shown, so that the refrigerated drawers will close

and operate properly.

A. Drawer glide bracket B. Release lever

A. Faces back of refrigerator (insert ﬁrst)

B. Faces front of refrigerator

Freezer Drawer

Remove Drawer Front

1. Open the freezer drawer to its full extension.

2. Loosen the two top screws that fasten the drawer front to

the drawer glides. The two screws (one on the left-hand side

and one on the right-hand side) are located inside the drawer

front.

3. Lift up on the drawer front to release the plastic studs from

the drawer glide bracket slots.

4. Slide the drawer glides back into the freezer.

Replace Drawer Front

1. Pull out the freezer drawer glides to their full extension.

2. Holding the drawer front by its sides, align the two plastic

studs, located at the bottom, inside the drawer front, with the

drawer glide bracket slots.

NOTE: It helps if one person holds the drawer glides steady

while another person aligns the drawer front and inserts the

studs into the slots.

3. Replace and tighten the two screws at the top of the drawer

front (one on the left-hand side and one on the right-hand

side).

Final Steps

1. Plug into a grounded 3 prong outlet.

2. Reset the controls. See “Using the Control(s)” and

“Temperature Controlled Exterior Drawer.”

3. Return all removable parts and the food to the drawers.

Align Doors and Drawers

Once the doors and drawer fronts are replaced on the refrigerator,

you may notice that the doors appear angled or that they are no

longer level. Both the refrigerator doors and refrigerated drawers

are adjustable.

Align Refrigerator Door

Tools Provided: 1/8" hex key

1. Keeping both refrigerator doors closed, pull out the right-hand

refrigerated drawer. Locate the bottom hinge pin of the

refrigerator door. The alignment screw is inside the bottom

hinge pin.

2. Insert the short end of the 1/8" hex key (packed with the Door

Handle Installation Instructions) into the bottom hinge pin until

it is fully engaged in the alignment screw.

■ To raise the door, turn the hex key to the right.

■ To lower the door, turn the hex key to the left.

3. Continue to turn the alignment screw until the doors are

aligned.

A. Drawer glide bracket slots

A. Drawer front screw

B. Drawer front plastic stud

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

A. Bottom hinge pin

B. Turn to the right to raise.

C. Turn to the left to lower.

D. 1/8" Hex key

Align Refrigerated Drawer Fronts

When the drawer fronts are aligned, the width of the vertical

space (A) between the refrigerator doors (B) and the drawer fronts

Aligning the drawer fronts is a two-step process. The rst step

is to adjust the drawer fronts up and down. The second step

shifts the drawer fronts from side to side. Visually inspect the

refrigerator for alignment and adjust the drawer fronts as needed.

Step 1 - Adjust the Drawer Fronts Up/Down

IMPORTANT: Each refrigerated drawer can be adjusted up and

down on both the left and the right sides.

Tools Needed: Phillips screwdriver

1. With the drawers closed, identify the drawer front that needs

to be raised or lowered.

2. Open the drawer to its full extension. Grasp the sides of the

interior bin, and then lift it up and out to remove.

3. Locate the drawer glide brackets (A).

4. Insert the Phillips screwdriver into screw (A) and turn

counterclockwise to loosen the drawer front.

5. Insert the Phillips screwdriver into screw (B) to adjust the

drawer front.

IMPORTANT: The direction you turn screw (B) depends on

which side of the drawer you are adjusting.

Left-Hand Side Drawer Glide

■ To raise the drawer front, turn screw (B) clockwise.

■ To lower the drawer front, turn screw (B) counterclockwise.

A. Drawer glide brackets

A. Tightening screw

B. Adjusting screw

Right-Hand Side Drawer Glide

■ To raise the drawer front, turn screw (B) counterclockwise.

■ To lower the drawer front, turn screw (B) clockwise.

6. Insert the Phillips screwdriver into screw (A), and turn

clockwise to tighten the drawer front.

7. Close the refrigerated drawer to check the alignment. Repeat

steps 2 through 6 until the drawer fronts are level.

Step 2 - Adjust the Drawer Fronts Side to Side

IMPORTANT: Each refrigerated drawer can be adjusted

side to side on both the left and right side.

1. With the drawers closed, identify the drawer that is not

aligned.

2. Open the drawer to its full extension. Grasp the sides of the

interior bin, and then lift it up and out to remove. (See Step 1

for further details.)

3. Locate the drawer glide brackets. (See Step 1 for further

details.)

4. Starting with the glide bracket closest to the vertical gap,

press and hold the release lever (C) up. With your other hand,

lift the door clip (A) from the bracket (B).

5. Reposition the clip (A) onto the glide bracket (B) in the

direction you want to move the drawer front. Make sure that

the glide bracket is vertically level.

6. Release the lever (C) to lock the glide bracket into position.

7. Repeat steps 3 through 6 for the other side of the drawer

front.

NOTE: Adjust the clip (A) on the top of the second glide

bracket (B) so that it is in the same position as the side you

adjusted rst.

8. Close the drawer and visually inspect the gap. Repeat steps 2

though 7 until the drawer fronts are aligned.

Final Steps

1. Replace the interior drawer bins.

NOTE: The bins must be placed into the drawers correctly so

that the refrigerated drawers will close and operate properly.

See “Remove and Replace Drawer Fronts.”

2. Close the refrigerated drawers.

Location Requirements

IMPORTANT: This appliance is intended to be used in household

and similar applications such as.

■ Staff kitchen areas in shops, ofces and other working

environments.

■ Farm houses and by clients in hotels, motels and other

residential type environments.

■ Bed and breakfast type environments.

■ Catering and similar non-retail applications.

NOTE: If the manufacturer wants to limit the use of the appliance

to less than the above, this has to be clearly stated in the

instructions.

To ensure proper ventilation for your refrigerator, allow for a

1/2" (1.25 cm) of space on each side and at the top. Allow for a

1" (2.54 cm) space behind the refrigerator. If your refrigerator

has an ice maker, allow extra space at the back for the water line

connections. When installing your refrigerator next to a xed wall,

leave a 3³⁄4" (9.5 cm) minimum space between the refrigerator and

wall to allow the door to swing open.

A. Drawer front clip

B. Drawer glide bracket

C. Release lever

WARNING

Explosion Hazard

Keep ammable materials and vapors, such as

gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or re.

NOTE: This refrigerator is intended for use in a location where

the temperature ranges from a minimum of 55°F (13°C) to a

maximum of 110°F (43°C). The preferred room temperature

range for optimum performance, which reduces electricity usage

and provides superior cooling, is between 60°F (15°C) and 90°F

(32°C). It is recommended that you do not install the refrigerator

near a heat source, such as an oven or radiator.

Electrical Requirements

Before you move your refrigerator into its nal location, it is

important to make sure you have the proper electrical connection.

If the supply cord is damaged, it must be replaced by the

manufacturer or its service agent or a similarly qualied person.

Do not use a cord that shows cracks or abrasion damage along

its length or at either the plug or connector end.

Recommended Grounding Method

A 115 V, 60 Hz, AC only 15 or 20 A fused, grounded electrical

supply is required. It is recommended that a separate circuit

serving only your refrigerator and approved accessories be

provided. Use an outlet that cannot be turned off by a switch. Do

not use an extension cord.

NOTE: Before performing any type of installation, cleaning, or

removing a light bulb, turn off Cooling, and then disconnect the

refrigerator from the electrical source. When you have nished,

reconnect the refrigerator to the electrical source and turn on

Cooling. See “Using the Control(s).”

Water Supply Requirements

A cold water supply with water pressure between 35 and 120 psi

(241 and 827 kPa) is required to operate the water dispenser and

ice maker. If you have questions about your water pressure, call a

licensed, qualied plumber.

NOTE: If the water pressure is less than what is required, the ow

of water from the water dispenser could decrease or ice cubes

could be hollow or irregular shaped.

Reverse Osmosis Water Supply

IMPORTANT: The pressure of the water supply coming out of

a reverse osmosis system going to the water inlet valve of the

refrigerator needs to be between 35 and 120 psi

(241 and 827 kPa).

If a reverse osmosis water ltration system is connected to your

cold water supply, the water pressure to the reverse osmosis

system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).

■ Check to see whether the sediment lter in the reverse

osmosis system is blocked. Replace the lter if necessary.

■ Allow the storage tank on the reverse osmosis system to rell

after heavy use. The tank capacity could be too small to keep

up with the requirements of the refrigerator.

NOTE: Faucet-mounted reverse osmosis systems are not

recommended.

■ If your refrigerator has a water lter, it may further reduce

the water pressure when used in conjunction with a reverse

osmosis system. Remove the water lter. See “Water Filtration

System.”

If you have questions about your water pressure, call a licensed,

qualied plumber.

Connect the Water Supply

Read all directions before you begin.

IMPORTANT:

■ Connect to potable water supply only.

■ Plumbing shall be installed in accordance with the

International Plumbing Code and any local codes and

ordinances.

■ The gray water tubing on the back of the refrigerator (which

is used to connect to the household water line) is a PEX

(cross-linked polyethylene) tube. Copper and PEX tubing

connections from the household water line to the refrigerator

are acceptable and will help avoid “off-taste” or odor in your

ice or water. Check for leaks.

If PEX tubing is used instead of copper, we recommend the

following part numbers:

W10505928RP (7 ft [2.14 m] jacketed PEX),

8212547RP (5 ft [1.52 m] PEX), or

W10267701RP (25 ft [7.62 m] PEX).

■ Install tubing only in areas where temperatures will remain

above freezing.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

Do not use with water that is microbiologically unsafe or

of unknown quality without adequate disinfection before

or after the system. Systems certified for cyst reduction

may be used on disinfected waters that may contain

filterable cysts.

1/2" (1.25 cm)

/4" (9.5 cm)

Tools Needed:

Gather the required tools and parts before starting installation.

■ Flat-blade screwdriver

■ 7/16" and 1/2" open-end wrenches or two adjustable

wrenches

■ 1/4" nut driver

NOTE: Do not use a piercing-type or 3/16" (4.76 mm) saddle

valve which reduces water ow and clogs easier.

Connect to Water Line

IMPORTANT: If you turn the refrigerator on before the water is

connected, turn off the ice maker.

1. Unplug refrigerator or disconnect power.

2. Turn off main water supply. Turn on nearest faucet long

enough to clear line of water.

3. Use a quarter-turn shut-off valve or the equivalent, served by

a 1/2" (12.7 mm) household supply line.

NOTE: To allow sufcient water ow to the refrigerator, a

minimum 1/2" (12.7 mm) size household supply line is

recommended.

4. Now you are ready to connect the copper tubing to the

shut-off valve. Use 1/4" (6.35 mm) O.D. (outside diameter)

soft copper tubing to connect the shut-off valve and the

refrigerator.

■ Ensure that you have the proper length needed for the job.

Be sure both ends of the copper tubing are cut square.

■ Slip compression sleeve and compression nut onto

copper tubing as shown. Insert end of tubing into outlet

end squarely as far as it will go. Screw compression nut

onto outlet end with adjustable wrench. Do not

overtighten.

5. Place the free end of the tubing into a container or sink, and

turn on main water supply to ush out tubing until water is

clear. Turn off shut-off valve on the water pipe.

NOTE: Always drain the water line before making the nal

connection to the inlet of the water valve to avoid possible

water valve malfunction.

6. Bend the copper tubing to meet the water line inlet which

is located on the back of the refrigerator cabinet as shown.

Leave a coil of copper tubing to allow the refrigerator to be

pulled out of the cabinet or away from the wall for service.

Connect to Refrigerator

Follow the connection instructions specic to your model.

Style 1

1. Remove plastic cap from water valve inlet port. Attach the

copper tube to the valve inlet using a compression nut

and sleeve as shown. Tighten the compression nut. Do not

overtighten. Conrm copper tubing is secure by pulling on

copper tubing.

2. Create a service loop with the copper tubing. Avoid kinks

when coiling the copper tubing. Secure copper tubing to

refrigerator cabinet with a “P” clamp.

3. Turn on water supply to refrigerator and check for leaks.

Correct any leaks.

Style 2

1. Unplug refrigerator or disconnect power.

2. Remove and discard the short, black plastic part from the end

of the water line inlet.

3. Thread the nut onto the end of the tubing. Tighten the nut by

hand. Then tighten it with a wrench two more turns. Do not

overtighten.

NOTE: To avoid rattling, be sure the copper tubing does not

touch the cabinet’s side wall or other parts inside the cabinet.

4. Install the water supply tube clamp around the water supply

line to reduce strain on the coupling.

5. Turn on shut-off valve.

6. Check for leaks. Tighten any connections (including

connections at the valve) or nuts that leak.

7. On some models, the ice maker is equipped with a built-in

water strainer. If your water conditions require a second water

strainer, install it in the 1/4" (6.35 mm) water line at either

tube connection. Obtain a water strainer from your appliance

dealer.

A. Sleeve

B. Nut

C. Copper tubing

(to refrigerator)

D. Household supply line

(1/2" [12.7 mm] minimum)

AB C

A. Compression sleeve

B. Compression nut

C. Copper tubing

A. Copper tubing

B. “P” clamp

C. Compression nut

D. Compression sleeve

A B C

A. Household water line

B. Nut (purchased)

C. Ferrule (purchased)

D. Refrigerator water tubing

Complete the Installation

1. Plug into a grounded 3 prong outlet.

2. Flush the water system. See “Water and Ice Dispensers.”

NOTE: Allow 24 hours to produce the rst batch of ice.

Discard the rst three batches of ice produced. Allow 3 days to

completely ll the ice storage bin.

Handle Installation and Removal

Parts Included: Refrigerator door handles (2), refrigerated

drawer handles (2), freezer drawer handle (1), 1/8" hex key, spare

setscrew(s).

NOTE: Handle style may vary by model.

Install Handles

Refrigerator Doors

NOTE: Handle mounting setscrews are preinstalled inside the

handle.

1. Remove the handles from the packaging inside the

refrigerator, and place them on a soft surface.

2. Open a refrigerator compartment door. On the closed

door, place a handle onto the shoulder screws so that the

setscrews are facing the adjacent door.

3. Firmly push the handle toward the door until the handle base

is ush against the door.

4. While holding the handle, insert the short end of the hex key

into the upper hole and slightly rotate the hex key until it is

engaged in the setscrew.

5. Using a clockwise motion, tighten the setscrew just until it

begins to contact the shoulder screw. Do not fully tighten.

6. Repeat steps 4 and 5 to fasten the lower setscrew.

7. Once both setscrews have been partially tightened as

instructed in the previous steps, fully tighten both setscrews.

IMPORTANT: When the screws feel tight, tighten them an

additional quarter-turn. The handle is not properly installed

without this extra tightening.

8. Repeat steps 2 through 7 to install the other handle onto the

adjacent refrigerator door.

Refrigerator and Freezer Drawers

1. With the drawer closed, place the handle onto the shoulder

screws so that the setscrews are facing down toward the

oor.

2. Firmly push the handle toward the drawer until the handle

base is ush against the drawer.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

A. Shoulder screws

B. Setscrews inside the handle

A. Shoulder screw

B. Setscrews inside the handle

3. Insert the short end of the hex key into the left-hand hole and

slightly rotate the hex key until it is engaged in the setscrew.

4. Using a left-to-right motion, tighten the setscrew a quarterturn

at a time just until it begins to contact the shoulder screw. Do

not fully tighten.

5. Repeat steps 3 and 4 to fasten the right-hand setscrew to the

shoulder screw.

6. Once both setscrews have been partially tightened as

instructed in the previous steps, fully tighten both setscrews.

IMPORTANT: When the screws feel tight, tighten them an

additional quarter-turn. The handle is not properly installed

without this extra tightening.

7. Save the hex key and all instructions.

Remove the Handles

1. While holding the handle, insert the short end of the hex key

into a setscrew hole, and slightly rotate the hex key until it is

engaged in the setscrew.

2. Using a right-to-left motion, loosen the setscrew a quarter-

turn at a time.

3. Repeat steps 1 and 2 for the other setscrew. Slowly pull the

handle away from the door or drawer.

4. If necessary, use a Phillips screwdriver to remove the shoulder

screws from the door.

Refrigerator Leveling and Door Closing

The base grille covers the adjustable brake feet and roller

assemblies located at the bottom of the refrigerator below the

freezer drawer. Before making any adjustments, remove the base

grille and move the refrigerator to its nal location.

Tools Needed: 1/4" hex driver

Tools Provided: 1/8" hex key

1. Remove the base grille. Using both hands, grasp the grille

rmly and pull it toward you. Open the freezer drawer to

access the brake feet.

NOTE: To allow the refrigerator to roll easier, raise the brake

feet by turning them counterclockwise. The front rollers will be

touching the oor.

2. Move the refrigerator to its nal location.

3. Using the 1/4" hex driver, lower the brake feet. Turn them

clockwise until the rollers are off the oor and both brake feet

are snug against the oor. This keeps the refrigerator from

rolling forward when opening the refrigerator doors or freezer

drawer.

IMPORTANT: If you need to make further adjustments

involving the brake feet, you must turn both brake feet the

same amount to keep the refrigerator level.

4. Make sure the doors close easily. If you are satised with the

door opening and closing, skip the next section and go to

Step 5. If, however, the doors do not close easily or the doors

pop open, adjust the tilt.

To Adjust the Cabinet Tilt:

■ Open the freezer drawer. Use a 1/4" hex nut driver to turn

both brake feet clockwise the same amount. This will raise

the front of the refrigerator. It may take several turns to

allow the doors to close easier.

NOTE: Having someone push against the top of the

refrigerator takes some weight off the brake feet. This

makes it easier to turn them.

Style 1

Style 2

5. Make sure the refrigerator is steady. If the refrigerator seems

unsteady or rolls forward when a door or drawer is pulled

open, adjust the brake feet.

To Steady the Refrigerator:

■ Open the freezer drawer. Using a 1/4" hex driver, turn both

brake feet clockwise the same amount until the brake feet

are snug against the oor. Check again. If not satised,

continue to adjust the brake feet by half turns of the screw

until the refrigerator does not roll forward when the drawer

is opened.

NOTE: Having someone push against the top of the

refrigerator takes some weight off the brake feet. This

makes it easier to turn the screws.

6. Replace the base grille by aligning the ends of the grille with

the leveling assemblies on each side and snapping the grille

into place.

A. Brake foot

B. Front roller

A. Brake foot

1/4"

FILTERS AND ACCESSORIES

Water Filtration System

Install the Water Filter

1. Locate the accessory packet in the refrigerator and remove

the water lter.

2. Take the water lter out of its packaging and remove the cover

from the O-rings. Be sure the O-rings are still in place after the

cover is removed.

3. The water lter compartment is located in the right-hand side

of the refrigerator ceiling. Push up on the compartment door

to release the catch, and then lower the door.

4. Align the arrow on the water lter label with the cutout notch

in the lter housing and insert the lter into the housing.

5. Turn the lter clockwise 90 degrees (1/4 turn) until it locks into

the housing.

NOTE: If the lter is not correctly locked into the housing, the

water dispenser will not operate. Water will not ow from the

dispenser.

6. While the compartment door is still open, lift the lter up into

the compartment. Then, close the lter compartment door

completely.

7. Flush the water system. See “Flushing the Water Filter” in the

“Water and Ice Dispensers” section.

IMPORTANT: If you do not ush the water system, you may

experience dripping and/or decreased ow from the water

dispenser.

The Water Filter Status Light

Press OPTIONS on the control panel to launch the Options

menu. Press OPTIONS, under Filter Status, again to display the

percentage of lter life remaining (from 99% to 0%). Press ICE/

WATER, under Back, to return to the Normal screen.

The Water Filter status lights will help you know when to change

your water lter.

■ ORDER FILTER (yellow) - it is almost time to change the water

lter. While you are dispensing water, “Order Filter” will blink

seven times and sound an alert tone three times.

■ REPLACE FILTER (red) - Replace the water lter. While you

are dispensing water, “Replace Filter” will blink seven times

and an alert tone will sound three times.

■ RESET the Water Filter status tracking feature. After you

replace the disposable lter with a new lter, closing the lter

compartment door will automatically reset the lter status

tracking feature. See “Using the Control(s).”

NOTE: “REPLACE FILTER” will remain illuminated if a lter is

not installed or is installed incorrectly.

Replace the Water Filter

To purchase a replacement water lter, see “Accessories” in the

User Guide, Use and Care Guide, or User Instructions.

Replace the disposable water lter when indicated on the water

lter status display or at least every 6 months. If water ow to

your dispenser or ice maker decreases noticeably, change the

water lter sooner.

1. Locate the water lter compartment in the right-hand side

of the refrigerator ceiling. Push up to release and lower the

compartment door.

2. Turn the water lter counterclockwise (to the left), and pull it

straight out of the compartment.

NOTE: There may be some water in the lter. Some spilling

may occur. Use a towel to wipe up any spills.

3. Install the replacement water lter by following steps 2

through 7 in the “Install the Water Filter” section.

Do not use with water that is microbiologically unsafe or

of unknown quality without adequate disinfection before

or after the system. Systems certified for cyst reduction

may be used on disinfected waters that may contain

filterable cysts.

A. O-ring cover

B. O-rings

Install Air Filter (on some models)

An air lter is 15 times more powerful than baking soda at

reducing common food odors inside the refrigerator.

On some models, your refrigerator's accessory packet includes

an air lter, which must be installed prior to use.

Installing the Air Filter

Install the air lter behind the vented door, located on the rear wall

near the top of the refrigerator compartment.

1. Remove the air lter from its packaging.

2. Lift open the vented door.

3. Snap the lter into place.

Installing the Filter Status Indicator

The lter comes with a status indicator which should be activated

and installed at the same time the air lter is installed.

1. Place the indicator facedown on a rm, at surface.

2. Apply pressure to the bubble on the back of the indicator until

the bubble pops to activate the indicator.

3. Lift open the vented air lter door. On some models, there are

notches behind the door.

Models with notches:

■ With the indicator screen facing outward, slide the

indicator down into the notches.

NOTE: The indicator will not easily slide into the notches if

the bubble has not been popped.

■ Close the air lter door, and check that the indicator is

visible through the window in the door.

Models without notches:

■ Place the indicator somewhere it is easily visible - either

inside the refrigerator or elsewhere in your kitchen or

home.

Replacing the Air Filter

The disposable air lter should be replaced every 6 months when

the status indicator has completely changed from white to red.

To order a replacement air lter, contact us. See “Accessories”

in the User Guide, Use and Care Guide, or User Instructions for

information on ordering.

1. Remove the used air lter by squeezing in on the side tabs.

2. Remove the used status indicator.

3. Install the new air lter and lter status indicator using the

instructions in the previous sections.

A. Air ﬁlter

MONTHS

REPLACE

A. Status indicator window

B. Air Filter status indicator

C. Notches

Install Produce Preserver

(on some models)

The produce preserver absorbs ethylene to slow the ripening

process of many produce items. As a result, certain produce

items will stay fresh longer.

Ethylene production and sensitivity varies depending on the type

of fruit or vegetable. To preserve freshness, it is best to separate

produce with sensitivity to ethylene from fruits that produce

moderate to high amounts of ethylene.

Sensitivity to

Ethylene

Production

Apples High Very High

Asparagus Medium Very Low

Berries Low Low

Broccoli High Very Low

Cantaloupe Medium High

Carrots Low Very Low

Citrus Fruit Medium Very Low

Grapes Low Very Low

Lettuce High Very Low

Pears High Very High

Spinach High Very Low

Installing the Produce Preserver

For your convenience the suction mounted produce preserver can

be installed in either the crisper or the refrigerated drawers.

1. Wash the interior of a drawer with a solution of mild dish soap

and warm water, and dry thoroughly.

2. Find the package containing the Produce Preserver inside the

refrigerator, and install the Produce Preserver into the drawer

according to the instructions provided in the package.

Replacing the Produce Preserver

The disposable packet(s) should be replaced every 6 months or

when the status indicator changes completely from white to red.

To order replacements, contact us. See “Accessories” for

information on ordering.

1. Remove the used packets from the produce preserver

housing.

2. Remove the used status indicator.

3. Install the replacement packets and status indicator using the

instructions included in the package.

Accessories

The following accessories are available for your refrigerator. To

order an accessory, contact us and ask for the part number.

In the U.S.A., visit our website

www.whirlpool.com/accessories or call 1-800-901-2042.

In Canada, visit our website

www.whirlpoolparts.ca or call 1-800-807-6777.

Affresh

Stainless Steel Cleaner:

In U.S.A., order Part #W10355016

In Canada, order Part #W10355016B

Affresh

Stainless Steel Wipes:

In U.S.A., order Part #W10355049

In Canada, order Part #W10355049B

Affresh

Kitchen & Appliance Cleaner:

In U.S.A., order Part #W10355010

In Canada, order Part #W10355010B

Water Filter:

In U.S.A., order Part #EDR2RXD1

In Canada, order Part #EDR2RXD1B

Air Filter:

Order Part #W10311524 or AIR1

Produce Preserver Starter kit:

Order Part #P1UB6S1

Produce Preserver Rell kit:

Order Part #P1KC6R1

REFRIGERATOR USE

Opening and Closing Doors

There are two refrigerator compartment doors. The doors can be

opened and closed either separately or together.

There is a vertically hinged seal on the left refrigerator door.

■ When the left-side door is opened, the hinged seal

automatically folds inward so that it is out of the way.

■ When both doors are closed, the hinged seal automatically

forms a seal between the two doors.

CAUTION: IRRITANT

MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES

FORM WHEN MIXED WITH OTHER PRODUCTS.

Do not mix with cleaning products containing ammonia,

bleach or acids. Do not get in eyes, on skin or clothing. Do

not breathe dust. Keep out of reach of children.

FIRST AID TREATMENT: Contains potassium

permanganate. If swallowed, call a Poison Control Center or

doctor immediately. Do not induce vomiting. If in eyes, rinse

with water for 15 minutes. If on skin, rinse with water.

A. Hinged seal

Using the Controls

The controls are located above the external dispenser.

IMPORTANT: The display screen on the dispenser control panel

will turn off automatically and enter “sleep” mode when the

control buttons and dispenser paddles have not been used for 2

minutes or more. Press any control button to reactivate the

display screen. The home screen will appear as shown.

Viewing and Adjusting Temperature Set Points

For your convenience, your refrigerator and freezer controls are

preset at the factory.

When you rst install your refrigerator, make sure that the

controls are still set to the recommended set points. The factory

recommended set points are 37°F (3°C) for the refrigerator and

0°F (-18°C) for the freezer.

IMPORTANT:

■ Wait 24 hours before you put food into the refrigerator. If you

add food before the refrigerator has cooled completely, your

food may spoil.

NOTE: Adjusting the set points to a colder than

recommended setting will not cool the compartments any

faster.

■ If the temperature is too warm or too cold in the refrigerator

or freezer, rst check the air vents to be sure they are not

blocked before adjusting the controls.

■ The recommended settings should be correct for normal

household use. The controls are set correctly when milk or

juice is as cold as you like and when ice cream is rm.

NOTE: Areas such as a garage, basement, or porch may have

higher humidity or extreme temperatures. You may need to

adjust the temperature away from the recommended settings

to accommodate for these conditions.

■ Wait at least 24 hours between adjustments. Recheck the

temperatures before other adjustments are made.

View Temperature Set Points

1. Press and hold TEMP for 3 seconds to activate Temperature

mode.

NOTE: To view temperature in degrees Celsius, press the

Light button, under Units, when adjust mode is activated. To

return the display setting to Fahrenheit, press the Light button

again.

When Temperature mode is activated, press TEMP to

toggle between Fridge and Freezer. The display will show

the temperature set point of the selected compartment and

temperature adjusting information will appear on the display

screen.

Recommended Refrigerator Temperature

Recommended Freezer Temperature

Adjust Temperature Set Points

Refrigerator set point range: 33°F to 42°F (0°C to 5.5°C)

Freezer set point range: -5°F to 5°F (-21°C to -15°C)

1. When Temperature mode is activated, press TEMP to select

the Refrigerator zone. The display will show the temperature

set point of the selected compartment as shown.

2. Press LOCK to raise the set point, or press OPTIONS to lower

the set point.

3. When you have nished viewing (and adjusting if desired)

the refrigerator set point, press TEMP, under Select Zone, to

change the display to show the freezer set point. When the

zone has been changed, “FREEZER” appears on the display

screen.

4. Press the Lock button to raise the set point, or press the

Options button to lower the set point.

Save/Conrm Temperature Settings

■ When you have nished adjusting both the refrigerator and

freezer set points, press MEASURED FILL to conrm and to

save the settings.

NOTE: To exit Temperature mode without saving changes, press

the Ice/Water button under Back at any time, or allow about

60 seconds of inactivity. The temperature mode will turn off

automatically and return to the normal screen.

When adjusting temperature set points,

use the following chart as a guide:

CONDITION: TEMPERATURE

ADJUSTMENT:

REFRIGERATOR too cold REFRIGERATOR setting

1° higher

REFRIGERATOR too warm REFRIGERATOR setting

1° lower

FREEZER too cold FREEZER setting 1° higher

FREEZER too warm/

Too little ice

FREEZER setting

1° lower

Cooling On/Off

Your refrigerator and freezer will not cool when cooling is turned

off.

■ To turn cooling off, press and hold the Lock and Measured Fill

buttons at the same time for 3 seconds. The Cooling Off icon

will blink seven times and then remain lit as shown.

IMPORTANT:

■ To avoid unintentionally locking the dispenser or changing

other settings, press both buttons at exactly the same

time.

■ When cooling is OFF, the dispenser paddles and all

controls except, Lock and Measured Fill, are disabled.

■ Press and hold LOCK and MEASURED FILL for 3 seconds

again to turn cooling back on.

Options

IMPORTANT: All options are OFF (default) until selected.

■ Press the Options button to open the Options menu and

select among the Fast Ice, Filter Status and Fast Cool

features.

NOTE: “Fast Cool” and “Fast Ice” illuminate to indicate when

both features are ON.

■ Press the Ice/Water button under “Back” at any time to return

to the Home screen.

Fast Ice

The Fast Ice feature assists with temporary periods of heavy ice

use by increasing ice production. Once selected, Fast Ice will

remain on for 24 hours unless manually turned off.

■ To turn on the Fast Ice feature, press the Options button to

access the Options menu, and then press TEMP, under Fast

Ice to activate the feature. When the feature is ON, the Fast

Ice icon will appear on the dispenser display screen.

■ To manually turn off the Fast Ice feature, press the Options

button to enter Options mode (unless you are already in

Options mode), then press TEMP, under Fast Ice, again.

When the feature has been turned off, the Fast Ice icon will

disappear from the dispenser display.

Filter Status

Displays the percentage of use remaining in the water lter (from

100% remaining to 0% remaining).

To access Filter Status, press the Options button to access the

Options menu, and then press OPTIONS, under Filter Status, to

display the percent of life remaining in the water lter.

ALSO

The Water Filter status lights will let you know when to change

your water lter.

■ ORDER FILTER (Yellow) - Order a replacement water lter.

■ REPLACE FILTER (Red) - Replace the water lter. Replacing

the disposable water lter will automatically reset the Water

Filter status tracking feature. See “Water Filtration System.”

NOTE: REPLACE FILTER will remain illuminated if a lter is

not installed or installed incorrectly.

Fast Cool

The Fast Cool feature assists with periods of high refrigerator use,

full grocery loads, or temporarily warm room temperatures. Once

selected, Fast Cool will remain on for 24 hours unless manually

turned off.

NOTE: If you adjust the refrigerator temperature set point, Fast

Cool will turn off.

Press LOCK and MEASURED FILL at the same time.

■ To turn on the Fast Cool feature, press the Options button to

access the Options menu, then press TEMP, under Fast Cool

to activate the feature. When the feature is ON, the Fast Cool

icon will appear on the dispenser display screen.

■ To manually turn off the Fast Cool feature, press the Options

button to enter Options mode (unless you are already in

Options mode), then press LOCK, under Fast Cool, again.

When the feature has been turned off, the Fast Cool icon will

disappear from the dispenser display.

Vacation Mode

In Vacation Mode, the freezer will defrost less often to conserve

energy.

■ To turn on Vacation mode, press and hold the Temp and

Options buttons at the same time for 3 seconds. When the

feature is on, VAC will appear on the display as shown.

■ To turn off Vacation Mode, press and hold the Temp and

Options buttons at the same time for 3 seconds. VAC will

disappear and the display will return to the settings as they

were before Vacation Mode was turned on.

NOTES:

■ During the rst hour after Vacation Mode is turned on,

opening and closing the refrigerator door will not affect the

setting. After 1 hour has passed, opening and closing the

refrigerator door will turn off Vacation Mode.

■ While in Vacation Mode, if Fast Ice is turned on or the Door

Ajar alarm sounds, Vacation Mode will be canceled.

Additional Features

Door Ajar Alarm

The Door Ajar Alarm feature sounds an alarm when the

refrigerator door(s), drawers, or freezer drawer is open for 5

minutes and cooling is turned on. The alarm will repeat every 2

minutes. Close all doors and drawer to turn it off. The feature then

is reset and will reactivate when either door is left open again for

5 minutes.

NOTE: To mute the audible alarm while keeping the doors open,

such as while cleaning the inside of the refrigerator, press any

button on the control panel. The alarm sound will be temporarily

turned off, but the Door Ajar icon will still be displayed on the

dispenser control panel.

Disabling Sounds

■ To turn off control and dispenser sounds, press and hold

ICE/ WATER and MEASURED FILL at the same time for

3 seconds. All normal operating tones are disabled. Only

alert tones will be audible.

■ To turn all sounds back on, press and hold ICE/WATER

and MEASURED FILL at the same time for 3 seconds

again.

Power Outage

The Power Outage indicator lets you know if the power supply

to the refrigerator has been off, and the freezer temperature has

risen to 18°F (-8°C) or higher.

The control panel temperature display will read “PO,” and an

alert tone will sound three times. “Conrm” will blink until you

acknowledge the power outage by pressing MEASURED FILL

under “Conrm.”

Once the power outage has been conrmed, the “PO” will

disappear, and the display will return to the Home screen.

Showroom Mode

This mode is used only when the refrigerator is on display in a

retail store. If you unintentionally turn on Showroom mode, the

word “Showroom” will light up on the display. Exit Showroom

mode by pressing and holding LIGHT and LOCK at the same time

for 3 seconds.

Refrigerator Features

Temperature-Controlled Exterior Drawer

IMPORTANT: The left-hand refrigerated drawer has its own

temperature control. This control sets the temperature for this

drawer only. The temperature for the right-hand drawer is set to

the same temperature as the main refrigerator compartment.

Temperatures have been preset for the storage of: Meat/Fish,

Cold Drinks, Snacks, Deli/Cheese and Thaw Zone. These preset

temperatures cannot be adjusted.

■ Press SELECT to toggle through the temperature settings.

The icon will illuminate when it is selected.

Meat/Fish 32°F (0°C)

Cold Drinks 34°F (1°C)

Snacks 36°F (2°C)

Deli/Cheese 38°F (3°C)

Thaw Zone 39°F (4°C)

Removable Interior Drawer Bins

The drawer bins are removable for ease in cleaning.

To remove and replace the interior bins:

1. To remove, grasp the sides of the bin and lift up and out.

2. To replace, with the rear of the bin facing the back of the

refrigerator, lower the bin onto the drawer glides. See

“Remove and Replace Drawer Fronts.”

Adjustable Drawer Bin Dividers

Each refrigerated drawer has an interior drawer bin with a divider

that can be inserted into one of three different positions or

removed to customize the space for your food storage needs.

Easy Slide Bin

A shallow storage compartment with glass lids, which slide from

side to side is located below and in front of the crisper drawers.

NOTE: This compartment is not temperature or humidity

controlled, so it is not recommended for storing leafy vegetables.

To remove Easy Slide bin:

1. Remove all three crisper drawers.

2. Hold the upper sliding lid near the trim and lift up to remove.

Remove the lower lid.

3. Grasp the front of the bin with both hands and lift up on the

front to remove.

To replace Easy Slide bin:

1. Slightly tilt the rear of the bin upward.

2. Align the center rib and tabs on the Easy Slide bin with the

ribs and slots in the cabinet.

3. Lower the bin into place.

Shelves and Shelf Frames

The shelves in your refrigerator are adjustable to meet your

individual storage needs.

Storing similar food items together in your refrigerator and

adjusting the shelves to t different heights of items will make

nding the exact item you want easier. It will also reduce the

amount of time the refrigerator door is open and save energy.\

To remove and replace a shelf/shelf frame:

1. Remove the shelf/frame by tilting it up at the front and lifting it

out of the shelf supports.

2. Replace the shelf/frame by guiding the rear shelf hooks into

the shelf supports. Tilt the front of the shelf up until rear shelf

hooks drop into the shelf supports.

3. Lower the front of the shelf and make sure that the shelf is in

position.

MicroEdge

Glo shelves (on some models):

■ The hooks on the rear of the shelf must be fully engaged in

the shelf supports to maintain proper electrical ow.

■ No more than two shelves with under-shelf lighting may be

used in the refrigerator at one time.

Tuck Away Shelf (on some models)

To retract and extend the front section of the shelf:

To retract the front-section of the shelf, slightly lift up on the front

edge and push the adjustable portion of the shelf back toward the

rear of the refrigerator.

Extend the front of the shelf by pulling the retracted portion of the

shelf outward until it is fully extended.

Crisper Drawers

To remove and replace the drawers:

1. Grasp the handle at the bottom of the drawer and slide the

drawer straight out to the stop. Lift the drawer off the bottom

guide.

2. Replace the drawer by placing it on the bottom drawer guide

and pushing it past the drawer stop into position.

To remove the crisper(s) cover:

1. Remove crisper drawers.

2. Holding the glass insert rmly with one hand, press up in

center of glass insert until it rises above the plastic frame.

Gently slide the glass insert forward to remove.

3. Lift the cover frame up and remove it.

To replace crisper(s) cover:

1. Fit back of cover frame into supports on side walls of the

refrigerator and lower the front of the cover frame into place.

2. Slide rear of glass insert into cover frame and lower front into

place.

3. Replace crisper drawers.

Refrigerator Door Bins

The bins on your refrigerator door are adjustable to meet your

individual storage needs.

NOTE: The smallest door bin must be installed in the lowest

position on the refrigerator door.

A. Crisper drawer handles

B. Easy Slide bin

Important information to know about glass shelves

and covers:

Do not clean glass shelves or covers with warm water when

they are cold. Shelves and covers may break if exposed to

sudden temperature changes or impact, such as bumping.

Tempered glass is designed to shatter into many small,

pebble-size pieces. This is normal. Glass shelves and covers

are heavy. Use both hands when removing them to avoid

dropping.

Water and Ice Dispensers

IMPORTANT:

■ Allow 3 hours for the refrigerator to cool down and chill water.

■ Allow 24 hours to produce the rst batch of ice. Discard the

rst three batches of ice produced.

■ The dispensing system will not operate when either the

refrigerator door or freezer drawer is open.

Flush the Water System

Air in the water dispensing system can cause the water dispenser

to drip. After connecting the refrigerator to a water source or

replacing the water lter, ush the water system.

Flushing the water dispensing system forces air from the water

line and lter and prepares the water lter for use. Additional

ushing may be required in some households.

NOTE: As air is cleared from the system water may spurt out of

the dispenser.

1. Using a sturdy container, depress and hold the water

dispenser paddle for 5 seconds.

2. Release the dispenser paddle for 5 seconds. Repeat steps 1

and 2 until water begins to ow.

3. Once water begins to ow, continue depressing and releasing

the dispenser pad (5 seconds on, 5 seconds off) until a total

of 3 gal. (12 L) has been dispensed.

Calibrate Measured Fill

Household water pressure may affect the accuracy of the

Measured Fill feature. So, for optimum performance of your water

dispenser, you must rst calibrate Measured Fill.

IMPORTANT:

■ Flush the water system before calibrating Measured Fill.

■ For best results, calibration should be performed when water

is not being used in the house.

1. Place a sturdy measuring cup (1 cup [237 mL] size) on the

dispenser tray centered in front of the ice/water dispenser

paddle.

NOTE: Depending on your model, a measuring cup may be

provided.

2. Press and hold the Options and Lock buttons at the same

time for 3 seconds. The words “Back” and “1 Cup” will

appear on the display screen. Also, the Calibrate Measured

Fill icon will illuminate and remain lit while the Measured Fill

feature is being calibrated.

NOTE: You may press ICE/WATER “Back” at any time to exit

calibration mode. The Calibrate Measured Fill icon will

disappear.

3. Press and release the dispenser paddle, as needed, to

dispense water to the 1 cup ll line.

NOTE: If overlling or spilling occurs, discard the water and

press ICE/WATER “Back” to restart the calibration process.

4. When 1 cup of water has been correctly dispensed into the

measuring cup, press the Measured Fill button under the word

“Conrm” to conrm the calibration.

A. Ice/Water dispenser paddle

B. Measuring cup (1 cup)

5. When Measured Fill calibration has been conrmed, the icons

will disappear and the display will return to the home screen.

Dispensing

Press ICE/WATER to toggle through the following choices in a

continuous loop:

■ Water (default) - Dispenses water.

■ Cubed - Dispenses cubed ice.

■ Crushed - Dispenses crushed ice.

NOTES:

■ The word “ICE” appears on the display screen when either

crushed or cubed ice is selected.

■ For crushed ice, cubes are crushed before being

dispensed. This may cause a slight delay when dispensing

crushed ice. Noise from the ice crusher is normal, and

pieces of ice may vary in size.

■ When changing from crushed to cubed, a few ounces of

crushed ice will be dispensed along with the rst cubes.

The Water Dispenser

IMPORTANT:

■ Dispense at least 1 qt (1 L) of water every week to maintain a

fresh supply.

■ If the ow of water from the dispenser decreases, it could be

caused by low water pressure.

■ With the water lter removed, dispense 1 cup (237 mL)

of water. If 1 cup (237 mL) of water is dispensed in 8

seconds or less, the water pressure to the refrigerator

meets the minimum requirement.

■ If it takes longer than 8 seconds to dispense

1 cup (237 mL) of water, the water pressure to the

refrigerator is lower than recommended. See “Water

Supply Requirements” and “Troubleshooting” for

suggestions.

To Dispense Water - (Standard):

1. Select WATER.

2. Press a sturdy glass against the dispenser paddle.

3. Remove the glass to stop dispensing.

To Dispense Water - (Measured Fill):

Measured Fill allows you to dispense a specied amount of water

with the touch of a few controls.

NOTE: The amount of water you select will be dispensed. Be sure

that the container is empty and can hold the entire volume. If ice

is in the container, you may need to adjust your selection.

1. Press MEASURED FILL to turn on the feature. When the

feature is on, the Measured Fill screen appears on the display.

NOTES:

■ The dispenser will automatically turn off Measured Fill

after 1 minute of inactivity. When Measured Fill is turned

off, any changes you have made will be lost and all

defaults will be restored.

■ Press ICE/WATER, under “Back,” to manually turn off the

Measured Fill feature and return to the Home screen.

2. Press LIGHT, under Units, to toggle among ounce, cup, and

liter. The default unit is ounce.

Default, minimum, and maximum volumes are listed in the

following chart:

Units Default Minimum Maximum

Ounces 8 1 128

Cups 1 1/4 16

Liters 0.25 0.05 4.00

3. Press LOCK or OPTIONS to adjust the water volume as

desired. The Lock control increases the volume, and the

Options control lowers the volume.

NOTES:

■ When increasing or decreasing the dispense volumes,

if an adjustment button (-/+) is held for approximately

10 seconds or longer, the control may stop responding.

Release the button for approximately 2 seconds, and then

continue making the adjustment.

■ Most coffee cups (commonly 4 to 6 oz [118 to 177 mL] per

cup) are not the same size as a measuring cup

(8 oz [237 mL]). You may need to adjust the volume to

avoid unintentionally overlling coffee cups.

4. Dispense water.

NOTE: While dispensing water, the digital display will count

down how much water remains to be dispensed, according to

the volume you selected. The ow of water will automatically

stop once the desired volume has been dispensed.

■ Press a sturdy glass against the dispenser paddle.

■ Place the glass below the water dispenser and press

MEASURED FILL, under Dispense, for hands-free

dispensing.

A. 1 cup of water

Water

Crushed

Cubed

5. To stop dispensing before the selected volume has been

dispensed, remove the glass from the dispenser paddle OR

press MEASURED FILL a second time.

NOTE: If you stop dispensing before the desired volume has

been dispensed, the digital display will continue to show how

much water remains to be dispensed. The display will turn off

after 1 minute of inactivity.

6. To select a new volume or start dispensing the same volume

again, you must rst nish dispensing the selected volume or

turn off the Measured Fill feature (either by waiting 1 minute

so it will automatically turn off or by pressing Ice/Water

“Back,” to manually turn it off), and then turn it back on.

The Ice Dispenser

IMPORTANT:

■ If the ice cubes are hollow or have an irregular shape, it

could be because of low water pressure. See “Water Supply

Requirements.”

■ Ice travels from the ice storage bin through the dispenser

chute to the dispenser. To turn off the ice maker, see “Ice

Maker and Storage Bin.”

■ The dispenser may continue to make noise and ice may

continue to dispense for several seconds after releasing the

dispenser button or paddle.

To Clean the Ice Dispenser Chute:

Humidity causes ice to naturally clump together. Ice particles can

build up until the ice dispenser chute becomes blocked.

If ice is not dispensed regularly, it may be necessary to empty the

ice storage bin and clean the ice delivery chute, the ice storage

bin and the area beneath the storage bin every 2 weeks.

■ If necessary, remove the ice clogging the storage bin and

delivery chute, using a plastic utensil.

■ Clean the ice delivery chute and the bottom of the ice storage

bin using a warm, damp cloth, and then dry thoroughly.

To Dispense Ice:

1. Select the desired type of ice. To switch between cubed ice

and crushed ice, press ICE/WATER.

2. Press a sturdy glass against the dispenser paddle. Hold the

glass close to the dispenser opening so ice does not fall

outside of the glass.

IMPORTANT: You do not need to apply a lot of pressure to

the paddle to activate the ice dispenser. Pressing hard will not

make the ice dispense faster or in greater quantities.

3. Remove the glass to stop dispensing.

NOTE: Ice may continue to dispense for several seconds after

removing the glass from the dispenser paddle. The dispenser may

continue to make noise for a few seconds after dispensing.

The Dispenser Drip Tray

There is an insert in the dispenser drip tray. The insert can be

removed from the drip tray to carry to the sink to empty or clean.

■ Push down on the rear edge of the insert to tilt up the front

edge for easy removal.

The Dispenser Light

When you use the dispenser, the light will automatically turn on.

To turn on the light when you are not dispensing:

Press LIGHT to toggle through the following choices in a

continuous loop:

■ OFF (default) - The dispenser light is OFF.

■ ON - The dispenser light remains on at 100% brightness.

■ DIM - The dispenser light remains on at 50% brightness.

The dispenser lights are LEDs that cannot be changed. If it

appears that your dispenser lights are not working, see

“Troubleshooting” for more information.

The Dispenser Lock

The dispenser can be turned off for easy cleaning or to avoid

unintentional dispensing by small children and pets.

NOTE: The Lock feature does not shut off power to the

refrigerator, to the ice maker, or to the dispenser light. It simply

deactivates the controls and dispenser paddles. To turn off the ice

maker, see “Ice Maker and Storage Bin.”

■ Press and hold LOCK for 3 seconds to lock the dispenser.

■ Press and hold LOCK a second time to unlock the dispenser.

The display screen indicates when the dispenser is locked.

Cut Hazard

Use a sturdy glass when dispensing ice.

Failure to do so can result in cuts.

WARNING

A. Dispenser tray insert

LOCKED

UNLOCKED

DIM

Ice Maker and Ice Storage Bin

(on some models)

IMPORTANT: To avoid low ice production and poor quality ice,

ush the water system before turning on the ice maker. See

“Water Dispenser.”

■ Following installation, allow 24 hours to produce the rst

batch of ice. Discard the rst three batches of ice produced.

Allow 2 to 3 days to ll the ice storage bin.

■ The quality of your ice will be only as good as the quality of

the water supplied to your ice maker. Avoid connecting the ice

maker to a softened water supply. Water softener chemicals

(such as salt) can damage parts of the ice maker and lead

to poor quality ice. If a softened water supply cannot be

avoided, make sure the water softener is operating properly

and is well maintained.

■ If the ice in the storage bin clumps together, break up ice

using a plastic utensil and discard. Do not use anything sharp

to break up the ice. This can cause damage to the ice bin and

the dispenser mechanism.

■ Do not store anything in the ice storage bin.

Style 1 - Ice Maker in the Refrigerator

(on some models)

The ice maker is located on the left-hand side of the refrigerator

compartment ceiling. Ice cubes are ejected into the ice storage

bin, located on the left-hand refrigerator door.

Turn the Ice Maker On/Off

1. Push up on the latch on the left-hand side of the ice

compartment to open the door.

2. Turn on the ice maker by moving the switch to the (left) On

position.

NOTES:

■ To manually turn off the ice maker, move the control to the

Off (right) position.

■ Your ice maker has an automatic shutoff. The sensor will

automatically stop ice production if the storage bin is full,

if the door is open, or the storage bin is removed. The

control will remain in the On (left) position.

3. Close the ice compartment door.

Remove and Replace the Ice Storage Bin

■ Remove the ice storage bin by inserting your ngers into the

hole at the base of the bin and squeezing the latch to release

the bin from the compartment. Lift the storage bin up and pull

it straight out.

■ Replace the storage bin inside the ice compartment and push

down to make sure it is rmly in place.

Ice Production Rate

■ The ice maker should produce approximately 3 lbs (1.4 kg) of

ice per day under normal operation.

■ To increase ice production, select the “Fast Ice” or “Max Ice”

feature from the Options menu on the control panel. See

“Using the Control(s).”

Style 2 - Ice Maker in the Freezer (on some models)

Turn the Ice Maker On/Off

To turn the ice maker on, simply lower the wire shut-off arm.

To manually turn the ice maker off, lift the wire shut-off arm to the

off (arm up) position and listen for the click.

NOTE: Your ice maker has an automatic shutoff. As ice is made,

the ice cubes will ll the ice storage bin and the ice cubes will

raise the wire shut-off arm to the OFF (arm up) position. Do not

force the wire shut-off arm up or down.

NOTE: Turn off the ice maker before removing the ice storage bin

to serve ice or to clean the bin. This will keep the ice cubes from

dropping out of the ice maker and into the freezer compartment.

After replacing the ice storage bin, turn on the ice maker.

Ice Production Rate

■ The ice maker should produce a complete batch of ice

approximately every 2 hours.

A. Ice compartment door latch

A. Ice storage bin release latch

REFRIGERATOR CARE

Cleaning

Both the refrigerator and freezer sections defrost automatically.

However, clean both sections about once a month to avoid

buildup of odors. Wipe up spills immediately.

Exterior Cleaning

Please see the exterior cleaning information specic to your

model.

Style 1 - Smooth Door

IMPORTANT: Damage to smooth nish due to improper use of

cleaning products, or using non-recommended cleaning products,

is not covered under the warranty. Sharp or blunt instruments will

mar the nish.

DO USE DO NOT USE

4 Soft, clean cloth 6 Abrasive cloths

6 Paper towels or newsprint

6 Steel-wool pads

4 Warm, soapy water -

use a mild detergent.

6 Abrasive powders or liquids

6 Window sprays

6 Ammonia

6 Acidic or vinegar-based

cleaners

6 Oven cleaners

6 Flammable uids

NOTE: Paper towels scratch and may dull the clear coat of the

painted door. To avoid possible damage, use only soft, clean

clothes to polish and wipe the door.

Style 2 - Stainless Steel

IMPORTANT:

■ Use recommended stainless steel cleaners and cloths only.

Damage to stainless steel nish due to improper use of

cleaning products, or using non-recommended cleaning

products, is not covered under the warranty.

■ Avoid exposing stainless steel appliances to caustic or

corrosive elements such as high-salt, high-moisture, or high-

humidity environments. Damage due to exposure to these

elements is not covered under the warranty.

DO USE DO NOT USE

4 Soft, clean cloth 6 Abrasive cloths

6 Paper towels or newsprint

6 Steel-wool pads

4 Warm, soapy water 6 Abrasive powders or liquids

6 Ammonia

6 Citrus-based cleaners

6 Acidic or vinegar-based

cleaners

6 Oven cleaners

4 For heavy soil, use ONLY

a stainless steel cleaner

designed for appliances.

To order the cleaner, see

“Accessories.”

6 Stainless steel cleaner is for

stainless steel parts only! Do

not allow the Stainless Steel

Cleaner and Polish to come

into contact with any plastic

parts such as the trim pieces,

dispenser covers, or door

gaskets.

NOTES:

■ If unintentional contact does occur, clean plastic part with a

sponge and mild detergent in warm water. Dry thoroughly with

a soft cloth.

■ Just because a cleaner is a liquid does not mean it is

nonabrasive. Many liquid cleansers formulated to be gentle on

tile and smooth surfaces still damage stainless steel.

■ Citric acid permanently discolors stainless steel. To avoid

damaging the nish of your stainless steel refrigerator:

Do not allow these substances to remain on the nish

6 Mustard 6 Citrus-based sauces

6 Tomato juice 6 Citrus-based products

6 Marinara sauce

Interior Cleaning

IMPORTANT: Refrigerator shelves with under-shelf, LED lighting

are not dishwasher safe.

1. Unplug refrigerator or disconnect power.

2. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a

mild detergent in warm water.

NOTE: Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, ammable uids, cleaning waxes,

concentrated detergents, bleaches, or cleansers containing

petroleum products on plastic parts, interior and door liners,

or gaskets.

3. Plug in refrigerator or reconnect power.

WARNING

Explosion Hazard

Use nonammable cleaner.

Failure to do so can result in death, explosion, or re.

Condenser Cleaning

There is no need for routine condenser cleaning in normal

home operating environments. If the environment is particularly

greasy or dusty, or there is signicant pet trafc in the home,

the condenser should be cleaned every 2 to 3 months to ensure

maximum efciency.

If you need to clean the condenser:

1. Unplug refrigerator or disconnect power.

2. Remove the base grille.

3. Use a vacuum cleaner with a soft brush to clean the grille, the

open areas behind the grille, and the front surface area of the

condenser.

4. Replace the base grille when nished.

5. Plug in refrigerator or reconnect power.

Lights

The lights in both the refrigerator and freezer compartments

are LEDs which do not need to be replaced. If the lights do not

illuminate when the door or drawer is opened, call for assistance

or service. In the U.S.A., call 1-800-253-1301. In Canada, call

1-800-807-6777.

Vacation and Moving Care

Vacations

If You Choose to Leave the Refrigerator On While You’re

Away:

1. Use up any perishables and freeze other items.

2. If your refrigerator has an automatic ice maker and is

connected to the household water supply, turn off the water

supply to the refrigerator. Property damage can occur if the

water supply is not turned off.

3. If you have an automatic ice maker, turn off the ice maker.

NOTE: Depending on your model, raise the wire shut-off arm

to Off (arm up) position, or press the switch to OFF.

4. Empty the ice bin.

Models with Vacation Mode Feature

■ Turn on Vacation mode. See “Using the Controls.”

NOTE: Activating Vacation mode does not turn off the ice

maker.

If You Choose to Turn Off the Refrigerator Before You Leave:

1. Remove all food from the refrigerator.

2. If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least one day

ahead of time.

■ When the last load of ice drops, raise the wire shut-off

arm to the Off (up) position or press the switch to OFF,

depending on your model.

3. Empty the ice bin.

4. Turn off the Temperature control(s). See “Using the Control(s).”

5. Clean refrigerator, wipe it, and dry well.

6. Tape rubber or wood blocks to the tops of both doors to prop

them open far enough for air to get in. This stops odor and

mold from building up.

Moving

When you are moving your refrigerator to a new home, follow

these steps to prepare it for the move.

1. If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least one day

ahead of time.

■ Disconnect the water line from the back of the refrigerator.

■ When the last load of ice drops, raise the wire shut-off

arm to the Off (up) position or press the switch to OFF,

depending on your model.

2. Remove all food from the refrigerator and pack all frozen food

in dry ice.

3. Empty the ice bin.

4. Turn off the Temperature control(s). See “Using the Control(s).”

5. Unplug refrigerator.

6. Clean, wipe, and dry thoroughly.

7. Take out all removable parts, wrap them well, and tape them

together, so they don’t shift and rattle during the move.

8. Depending on the model, raise the front of the refrigerator so

it rolls more easily OR raise the leveling screws so they don't

scrape the oor. See “Align Doors and Drawers.”

9. Tape the doors closed and tape the power cord to the back of

the refrigerator.

When you get to your new home, put everything back and refer to

the “Installation Instructions” section for preparation instructions.

Also, if your refrigerator has an automatic ice maker, remember to

reconnect the water supply to the refrigerator.

TROUBLESHOOTING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,

refer to the warranty page in this manual or visit www.whirlpool.com/product_help.

In Canada, visit www.whirlpool.ca.

In the U.S.A.: In Canada:

Whirlpool Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Whirlpool Brand Home Appliances

Customer eXperience Centre

200 – 6750 Century Ave.

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

GENERAL OPERATION Possible Causes and/or Recommended Solutions

Refrigerator will not operate

■ Not connected to an electrical supply - Plug the power cord into a

grounded 3 prong outlet. Do not use an extension cord.

■ No power to the electrical outlet - Plug in a lamp to see if the outlet is

working.

■ Household fuse has blown or circuit breaker has tripped - Replace the

fuse or reset the circuit breaker. If the problem continues, contact a licensed

electrician.

■ Control or cooling is not turned on - Turn on the refrigerator control or turn

cooling on. See “Using the Controls.”

■ New installation - Following installation, allow 24 hours for the refrigerator

and freezer to cool completely.

NOTE: Adjusting the temperature control(s) to the coldest setting will not

cool either compartment (refrigerator or freezer) more quickly.

■ Refrigerator control is in Showroom mode (on some models) - If the

refrigerator is in Showroom mode, cooling is turned off and “Showroom”

will be illuminated on the control panel. See “Using the Control(s)” for more

information.

Motor seems to run too much

■ Your new refrigerator has an energy-efcient motor - The refrigerator

may run longer than you’re used to because the compressor and fans

operate at lower speeds that are more energy efcient. This is normal.

NOTE: Your refrigerator may run even longer if the room is warm, a large

load of food is added, the doors are opened often, or if a door has been left

open.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

GENERAL OPERATION Possible Causes and/or Recommended Solutions

Lights do not work

■ Your refrigerator has been equipped with LED lighting which does not

need to be replaced - If there is power to the refrigerator and the lights do not

illuminate when a door or drawer is opened, call for service or assistance. See

either the front cover or the Warranty for contact information.

■ The dispenser light is set to OFF - On some models, the dispenser light will

operate only when the dispenser paddle is pressed. If you want the dispenser

light to stay on continuously, see “Water and Ice Dispensers.”

■ Doors have been open longer than 10 minutes - Close the doors and

drawers to reset and open to resume lighted task.

Shelves with under-shelf LEDs do not light up

(on some models)

■ Shelf hooks are not fully engaged in shelf supports - Check that the rear

shelf hooks are completely seated into the slots in the shelf supports.

■ Shelf supports, fastened to the back wall of the refrigerator cabinet,

are loose - Check all shelf support screws to ensure they are fully tightened.

Tighten all loose screws.

■ Doors have been open for longer than 10 minutes - Close the doors and

drawers to reset, and then open to resume lighted tasks.

Exterior drawer control not lit/unresponsive

■ The refrigerator is in Cooling Off mode - Exit Cooling Off mode. See “Using

the Control(s).”

■ The refrigerator controls’ initialization process did not complete

successfully - Unplug the refrigerator, and wait 5 seconds. Plug in the

refrigerator, and wait 30 seconds before opening the doors or drawers or

touching the control panel.

■ The drawer front was recently removed - Make sure the temperature control

wires have been properly reconnected. See “Remove and Replace Drawer

Fronts.”

Refrigerator seems noisy

The compressor in your new refrigerator regulates temperature more efciently and

uses less energy than older models. During various stages of operation, you may

hear normal operating sounds that are unfamiliar.

The following noises are normal:

■ Buzzing/Clicking - Heard when the water valve opens and closes to dispense

water or ll the ice maker. If the refrigerator is connected to a water line, this

is normal. If the refrigerator is not connected to a water line, turn off the ice

maker.

■ Repetitive Clicking - Dual evaporator valve is regulating the cooling operation.

■ Cracking/Clatter - Heard when ice is ejected from the ice maker mold and

then falls into the ice storage bin.

■ Popping - Heard when the inside walls contract/expand, especially during

initial cool down.

■ Hissing/Dripping - Flow of refrigerant or ow of oil in the compressor.

■ Pulsating/Whirring - Heard when the fans/compressor adjust to optimize

performance during normal operation.

■ Rattling - Heard when water passes through the water line or due to the

ow of refrigerant. Rattling may also come from items placed on top of the

refrigerator.

■ Water running or gurgling - Heard when ice melts during the defrost cycle

and water runs into the drain pan.

■ Sizzling - Heard when water drips onto the heater during the defrost cycle.

■ Vibration - The refrigerator may not be steady. Adjust the leveling screws

and lower the leveling foot until it is rmly against the oor. See “Refrigerator

Leveling and Door Closing.”

Temperature is too warm

■ New installation - Following installation, allow 24 hours for the refrigerator and

freezer to cool completely.

NOTE: Adjusting the temperature control(s) to the coldest setting will not cool

either compartment (refrigerator or freezer) more quickly.

■ Cooling is turned off - Turn on cooling. See “Using the Control(s).”

■ Doors are opened often or not closed completely - This allows warm air to

enter the refrigerator. Minimize door openings, keep the doors fully closed, and

make sure both doors are properly sealed.

■ Air vents are blocked - Remove items that are immediately in front of the

vents.

■ Large amount of warm food recently added - Allow several hours for the

refrigerator to return to its normal temperature.

■ Controls are not set correctly for the surrounding conditions - Adjust the

controls to a colder setting. Check the temperature again in 24 hours.

GENERAL OPERATION Possible Causes and/or Recommended Solutions

Temperature is too cold in the

refrigerator/crisper

■ Controls are not set correctly for the surrounding conditions - Adjust the

controls to a warmer setting. Check the temperature again in 24 hours.

■ Ice storage bin is not in the correct position - See “Ice Maker and Ice

Storage Bin.”

■ Air vents are blocked - Remove items that are immediately in front of the

vents.

Temperature is too warm/ cold in the exterior

drawer

■ Control is not set correctly for the items stored in the drawer - Adjust the

temperature setting. See “Temperature Controlled Exterior Drawer.”

Interior moisture buildup

NOTE: Some moisture buildup is normal. Clean with a soft, dry cloth.

■ Room is humid - A humid environment contributes to moisture buildup. Only

use the refrigerator in an indoor location with as little humidity as possible.

■ Doors are opened often or not closed completely - This allows humid air to

enter the refrigerator. Minimize door openings, keep the doors fully closed, and

make sure both doors are properly sealed.

Frost/Ice buildup in the freezer compartment

■ The drawer is opened often or left open - Minimize drawer openings and

close drawer completely after use.

■ Poor drawer seal - Ensure drawer seal is making full contact with the cabinet

to allow for an adequate seal.

■ Temperature control(s) are not set correctly - See “Using the Control(s)” for

recommended temperature settings.

DOORS AND LEVELING Possible Causes and/or Recommended Solutions

Doors are difﬁcult to open

■ Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with

mild soap and warm water. Rinse and dry with a soft cloth.

Doors will not close completely

■ Door is blocked open - Move food packages away from the door. Make sure

all bins and shelves are in their correct positions. Make sure all packaging

materials have been removed.

Doors appear to be uneven

■ Doors need to be aligned or refrigerator needs to be leveled - See

“Refrigerator Leveling and Door Closing.”

Refrigerator unsteady or it rolls forward when

opening and closing doors or drawers

■ Refrigerator brake feet are not snug against the oor - Remove the base

grille. Turn both brake feet (one on each side) clockwise, the same amount,

until they are snug against the oor. See “Refrigerator Leveling and Door

Closing.”

WARNING

Explosion Hazard

Use nonammable cleaner.

Failure to do so can result in death, explosion, or re.

ICE AND WATER Possible Causes and/or Recommended Solutions

Ice maker is not producing ice, not producing

enough ice, or producing small/hollow ice

■ Refrigerator is not connected to a water supply or the water supply shut-

off valve is not fully turned on - Connect the refrigerator to a water supply

and make sure the water shut-off valve is fully open.

■ Kink in the water source line - A kink in the water line can reduce water

ow, resulting in decreased ice production, small ice cubes, and/or hollow or

irregularly shaped ice. Straighten the water line.

■ Ice maker is not turned on - Turn on the ice maker. See “Ice Maker and

Storage Bin.”

■ New installation - After connecting the refrigerator to a water source, ush

the water system. (See “Water and Ice Dispensers.”) Wait 24 hours for ice

production to begin. Wait 72 hours for full ice production. Discard the rst three

batches of ice produced.

■ Refrigerator door is not closed completely - Close the door rmly. If it does

not close completely, see “The doors will not close completely.”

■ A water lter is installed on the refrigerator - Remove the water lter and

operate the ice maker. If ice volume improves, then the lter may be clogged or

incorrectly installed. Replace lter or install it correctly.

■ Large amount of ice was recently removed - Allow sufcient time for the ice

maker to produce more ice.

■ Ice is jammed in the ice maker ejector arm - Remove ice from the ejector

arm using a plastic utensil.

■ Inadequate water pressure - Verify that the household has adequate water

pressure. See “Water Supply Requirements.”

■ Water lter is installed incorrectly - Make sure the lter is properly installed.

See “Water Filtration System.”

■ A reverse osmosis water ltration system is connected to your cold water

supply - This can decrease water pressure. See “Water Supply Requirements.”

NOTE: If questions remain regarding water pressure, contact a licensed, qualied

plumber.

Ice dispenser will not operate properly

■ New installation - After connecting the refrigerator to a water source, ush

the water system. (See “Water and Ice Dispensers.”) Wait 24 hours for ice

production to begin. Wait 72 hours for full ice production. Discard the rst three

batches of ice produced.

■ Ice maker is not turned on or ice bin is not installed correctly - Turn on

the ice maker and make sure the ice storage bin is rmly in position. See “Ice

Maker and Storage Bin.”

■ Ice is clogged or frozen together in the ice storage bin or ice is blocking

the ice delivery chute - Remove or separate the clogged ice, using a plastic

utensil if necessary. Clean the ice delivery chute and the bottom of the ice

storage bin using a warm damp cloth, and then dry both thoroughly. To avoid

clogging and to maintain a fresh supply of ice, empty the storage bin and clean

both the storage bin and the delivery chute every 2 weeks.

■ Dispenser is locked - Unlock the dispenser. See “Water and Ice Dispensers.”

■ Ice dispenser jams while dispensing crushed ice - For models with the ice

storage bin on the door, temporarily switch from crushed ice to cubed ice to

clear the jam.

■ Dispenser pad/lever has been pressed too long - Ice will automatically

stop dispensing. Wait a few minutes for the dispenser to reset, then resume

dispensing. Take large amounts of ice directly from the ice bin, not through the

dispenser.

■ Water pressure to the home is not at or above 35 psi (241 kPa) - The water

pressure to the home affects the ow from the dispenser. See “Water Supply

Requirements.”

■ Water lter is clogged or incorrectly installed - Replace lter or reinstall it

correctly. See “Water Filtration System.”

Cut Hazard

Use a sturdy glass when dispensing ice.

Failure to do so can result in cuts.

WARNING

ICE AND WATER Possible Causes and/or Recommended Solutions

Ice or water has an off-taste, odor, or gray

color

■ New plumbing connections - New plumbing connections can result in off-

avored or discolored ice or water. This problem should go away over time.

■ Ice has been stored too long - Discard the ice and wash the ice bin. Allow 24

hours for the ice maker to produce new ice.

■ Odor has transferred from food - Use airtight moisture-proof packaging to

store food.

■ Use of non-recommended water supply line - Odors and tastes can transfer

from certain materials used in non-recommended water supply lines. Use only

a recommended water supply line. See “Water Supply Requirements.”

■ There are minerals (such as sulfur) in the water - A water lter may need to

be installed in order to remove the minerals.

■ Water lter was recently installed or replaced - Gray or dark discoloration in

ice or water indicates that the water ltration system needs additional ushing.

See “Water and Ice Dispensers.”

Water dispenser will not operate properly

■ Doors not closed completely - Make sure both doors are rmly closed. (On

some models, only the freezer door must be closed in order to operate the

dispenser.)

■ Refrigerator is not connected to a water supply or the water supply shut-

off valve is not fully turned on - Connect the refrigerator to a water supply

and make sure the water shut-off valve is fully open.

■ Kink in the water source line - A kink in the water line can reduce water ow

to the dispenser. Straighten the water line.

■ Water pressure to the home is not at or above 35 psi (241 kPa) - The water

pressure to the home affects the ow from the dispenser. See “Water Supply

Requirements.”

■ New installation - After connecting the refrigerator to a water source, ush the

water system. See “Water and Ice Dispensers.”

■ Water dispenser measured ll feature is not dispensing an accurate

amount of water - Calibrate the water dispenser. See “Water and Ice

Dispensers.”

■ Dispenser is locked - Unlock the dispenser. See “Water and Ice Dispensers.”

■ Water lter is clogged or incorrectly installed - Replace lter or reinstall it

correctly. See “Water Filtration System.”

■ A reverse osmosis water ltration system is connected to your cold water

supply - This can decrease water pressure. See “Water Supply Requirements.”

NOTE: If questions remain regarding water pressure, contact a licensed, qualied

plumber.

Water is leaking or dripping from the

dispenser

NOTE: After dispensing, a few additional drops of water are normal.

■ Glass was not held under the dispenser long enough - Hold the glass under

the dispenser for to 3 seconds after releasing the dispenser pad/lever.

■ New installation or water lter was recently installed or replaced - Air in

the water lines causes the water dispenser to drip. Flush the water system to

remove the air in the water lines. See “Water and Ice Dispensers.”

■ Residual ice in the dispenser chute is melting - Make sure the ice chute is

free of ice shavings or pieces.

Water is leaking from the back of the

refrigerator

■ Water line connections are not fully tightened - Make sure all connections

are rmly tightened. See “Connect the Water Supply.”

Water from the dispenser is not cool enough

(on some models)

NOTE: Water from the dispenser is chilled to 50°F (10°C).

■ New installation - Allow 24 hours after installation for the water supply to cool

completely.

■ Recently dispensed a large amount of water - Allow 24 hours for the new

water supply to cool completely.

■ Water has not been recently dispensed - The rst glass of water may not be

cool. Discard the rst glass of water dispensed.

■ Refrigerator is not connected to a cold water pipe - Make sure

the refrigerator is connected to a cold water pipe. See “Water Supply

Requirements.”

PERFORMANCE DATA SHEET

Water Filtration System

Model P9WB2L/P9RFWB2L/EDR2RXD1 Capacity 200 Gallons (757 Liters)

This system has been tested according to NSF/ANSI Standards 42, 53, 401, and CSA B483.1 for the reduction of the substances listed

below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to

the permissible limit for water leaving the system, as specied in NSF/ANSI Standards 42, 53, 401, and CSA B483.1.

Substance Reduction

Aesthetic Effects

Inuent Challenge

Concentration

Maximum Permissible

Product Water Concentration

Average% Reduction

Chlorine Taste/Odor Particulate

Class I*

2.0 mg/L ± 10% At least

10,000 particles/mL

50% reduction

85% reduction

97.2%

99.5%

Contaminant Reduction Inuent Challenge

Concentration

Maximum Permissible

Product Water Concentration

Average%Reduction

Lead: @ pH 6.5 / @ pH 8.5 0.15 mg/L± 10% 0.010 mg/L >99.3% / 98.6%

Benzene 0.015 mg/L ± 10% 0.005 mg/L 96.0%

p - Dichlorobenzene 0.225 mg/L ± 10% 0.075 mg/L >99.8%

Carbofuran 0.08 mg/L ± 10% 0.040 mg/L 91.9%

Toxaphene 0.015 ± 10% 0.003 mg/L 93.3%

Atrazine 0.009 mg/L ± 10% 0.003 mg/L 92.4%

Asbestos 10

to 10

bers/L

††

99% >99%

Live Cysts

†

50,000/L min. 99.95% >99.99%

Turbidity 11 NTU ± 10% 0.5 NTU 99.0%

Lindane 0.002 ± 10% 0.0002 mg/L 98.9%

Tetrachloroethylene 0.015 mg/L ± 10% 0.005 mg/L >96.6%

O-Dichlorobenzene 1.8 mg/L ± 10% 0.60 mg/L >99.9%

Ethylbenzene 2.1 mg/L ± 10% 0.70 mg/L 99.4%

1,2,4-Trichlorobenzene 0.210 mg/L ± 10% 0.07 mg/L >99.8%

2,4 - D 0.210 mg/L ± 10% 0.07 mg/L 93.8%

Styrene 2.0 mg/L ± 10% 0.1 mg/L 99.8%

Toluene 3.0 mg/L ± 10% 1.0 mg/L 87.9%

Endrin 0.006 mg/L ± 10% 0.002 mg/L >96.6%

Atenolol 200 ± 20% 30 ng/L >95.9%

Trimethoprim 140 ± 20% 20 ng/L >96.9%

Linuron 140 ± 20% 20 ng/L >96.4%

Estrone 140 ± 20% 20 ng/L >97.0%

Nonylphenol 1400 ± 20% 200 ng/L >97.4%

Carbamazepine 1400 ± 20% 200 ng/L >97.9%

Phenytoin 200 ± 20% 30 ng/L 93.8%

Naproxen 140 ± 20% 20 ng/L 96.1%

Bisphenol A 2000 ± 20% 300 ng/L >99.2%

Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.6 gpm (2.27 Lpm). Pressure = 60 psig (413.7 kPa).

Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 200 gallons (757 liters).

The compounds certied under NSF 401 have been deemed as “emerging compounds/incidental contaminants.” Emerging compounds/

incidental contaminants are those compounds that have been detected in drinking water supplies at trace levels. While occurring at only

trace levels, these compounds can affect the public acceptance/perception of drinking water quality.

System tested and certied by NSF International

against NSF/ANSI Standard 42, Standard 53, Standard

401, and CSA B483.1 for the reduction of contaminants

specied on the Performance Data Sheet.

■ It is essential that operational, maintenance, and lter

replacement requirements be carried out for the product

to perform as advertised. Property damage can occur if all

instructions are not followed.

■ The disposable cartridge must be changed at least every 6

months.

■ Use replacement lter P9RFWB2L, part #EDR2RXD1/

EDR2RXD1B. 2015 suggested retail price of $49.99

U.S.A./$49.99 Canada. Prices are subject to change without

notice.

■ The lter monitor system measures the amount of water that

passes through the lter and alerts you when it is time to

replace the lter.

Refer to the “Using the Controls” or “Water Filtration System”

section (in the User Instructions or User Guide) to learn how to

check the water lter status.

■ After changing the water lter, ush the water system. See

“Water and Ice Dispensers” or “Water Dispenser” in the User

Instructions or User Guide.

■ These contaminants are not necessarily in your water supply.

While testing was performed under standard laboratory

conditions, actual performance may vary.

■ The product is for cold water use only.

■ The water system must be installed in compliance with state

and local laws and regulations.

■ Do not use with water that is microbiologically unsafe or of

unknown quality without adequate disinfection before or after

the system. Systems certied for cyst reduction may be used

on disinfected waters that may contain lterable cysts. EPA

Est. No. 082047-TWN-001

■ Refer to the “Warranty” section for the Manufacturer’s limited

warranty, name and telephone number.

Application Guidelines/Water Supply Parameters

Water Supply Potable City or Well

Water Pressure 30 - 120 psi (207 - 827 kPa)

Water Temperature 33° - 100°F (0.6° - 37.8° C)

Service Flow Rate 0.6 GPM (2.27 L/min.) @ 60 psi.

(413.7 kPa)

■ Your water ltration system will withstand up to 120 pounds

per square inch (psi) water pressure. If your water supply is

higher than 80 psi, install a pressure reducing valve before

installing the water ltration system.

*Class I particle size: >0.5 to <1 um

†

Based on the use of Cryptosporidium parvum oocysts

††

Fibers greater than 10 um in length

NSF is a registered trademark of NSF International.

W10730915C

W10730921B – SP

09/19

Whirlpool WRV996FDEE02 refrigerator

Product's Documents

User Manual

Specifications

Whirlpool WRV996FDEE02 Questions and Answers