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18
19
Warranty & serviCe
Product Maintenance
No maintenance, other than the CARE AND CLEANING
INSTRUCTIONS identified in this Use & Care Manual, should
be attempted by the owner/operator. All other maintenance and
service must be performed by a qualified appliance technician.
If You Need Service...
First, review the recommended checks listed in the preceding
Before You Call for Service section. Then, be certain that the
appliance has been installed properly and is being operated
correctly. Familiarize yourself with the warranty terms and
conditions listed in the PRODUCT WARRANTY section.
If the above checks have been completed and the problem has
not yet been remedied, call your local authorized DACOR service
representative. Your dealer can normally provide the name and
telephone number of the nearest service company.
DACOR works diligently to ensure your satisfaction when service
is necessary. However, if you are not completely satisfied with the
service provided, contact the company that performed the service
and express why you are not pleased. Normally, they will be willing
and able to resolve the problem.
If the service agency is not able to respond effectively, call or write
the DACOR Customer Service.
Dacor Customer Service
1440 Bridge Gate Drive
Diamond Bar CA 91765
Telephone: 800-793-0093
Fax: 626-403-3130
Hours of Operation: Monday through Friday
6:00 am - 5:00 pm Pacific Time
Web Site: www.dacor.com
Please include your telephone number if you choose to write. We
will then do our utmost to assure your happiness and satisfaction.
What is Covered
CERTIFICATE OF WARRANTIES
DACOR REFRIGERATORS
WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF
COLUMBIA AND CANADA*:
FULL ONE YEAR WARRANTY
One (1) year - From the date of original retail purchase, any art
that fails in normal home use will be repaired or replaced free of
charge. Ice Maker - When purchased with the refrigerator and
installed by the dealer the ice maker will be considered part of the
refrigerator for warranty purposes.
LIMITED WARRANTY
Major Refrigeration Components
Second Through Fifth Year - After the first year from the date
of original purchase, through the fifth year, Dacor will repair
or replace, at its option, free of charge for parts and labor
only, any part of the sealed refrigeration system (consisting of
the compressor, evaporator, condenser, drier and connecting
tubing) and the cabinet liner (exclusive of the door liner) which
fail in normal home use. All other costs, including mileage,
transportation, trip charge and diagnostic charge, if required, shall
be the responsibility of the owner.
LIMITED WARRANTY
AquaClean Water Filter, if equipped
30 days - From the original retail purchase date, any part of the
water filter cartridge which fails due to a defect in workmanship or
materials will be replaced free of charge.
LIMITED WARRANTY
Other Parts
Second Year - Parts other than major refrigeration components
which fail in normal home use during the second year following
the date of original retail purchase will be repaired or provided
free of charge for the part itself, with the owner paying all other
costs, including labor, mileage, transportation, trip charge and
diagnostic charge, if required.
NOTE
The full warranty and the limited warranties apply when
the refrigerator is located in the United States or Canada.
Refrigerators located elsewhere are covered by the limited
warranties only including parts that fail during the first year.
CANADIAN RESIDENTS
The above warranties only cover an appliance installed in Canada
that has been certified or listed by appropriate test agencies
for compliance to a National Standard of Canada unless the
appliance was brought into Canada due to transfer of residence
from the United States to Canada.
LIMITATIONS OF LIABILITY
The warrantor shall not be liable for any incidental or
consequential damages, including food loss. Some states do not
allow the exclusion or limitation of consequential damages, so the
above limitation or exclusion may not apply to you.
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