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14
FIREBOX OPERATIONS
CARE AND MAINTENANCE
NOTE: When the heater is not in use, it should be stored in a dry location, away from possible damage. The
power cord should be stored properly to avoid contact with hot or sharp objects.
WARNING: Make sure the power is turned off before proceeding. Any electrical repairs or rewiring of this unit
should be carried out by a licensed electrician in accordance with national and local codes.
If repairing or replacing an electrical component or wiring, the original wire routing, color coding and securing
locations must be followed.
WARNING: Electrical outlet wiring must comply with local building codes and other applicable regulations to
WARNING:
WARNING:
electrical shock or personal injury.
WARNING: During any service of this appliance, the power to the unit must be turned off. First turn the main
power switch to the "OFF" position. Then remove the electrical plug from the wall outlet.
CLEANING INFORMATION:
• Make sure the unit is turned off, unplugged and the heating elements of heater are cool whenever you are cleaning the
heater.
• Clean the metal trim using a water-dampened, soft, and clean cloth. DO NOT use brass polish or household cleaners as
these products will damage the metal trim.
• The motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing life and
require no further lubrication. However, periodic cleaning/vacuuming of the fan/heater and air intake/output vents is
recommended.
PROBLEM POSSIBLE CAUSE SOLUTION
1. No power, logs do
not glow.
1. The unit does not have power. 1. Check that unit is plugged into a standard 120
volt outlet. Then make sure power is set at “ON”
2. Power cord gets
warm to the touch.
2. This is normal for a heater appliance as it
requires more current to operate. Check the
During use, check the plug and outlet frequently
the appliance and consult with a qualified
outlet(s).
excessively hot.
3. Flame effect
flash and heater
work.
3. Immediately turn the heater off, unplug the
unit and inspect for any objects on or adjacent to
the heater that may cause high temperatures.
TROUBLESHOOTING
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