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RHDH1061 Revision 2.1
PROBLEM SOLVING
The dehumidifier
doesn’t switch on
• Check if the water tank is full and empty if full.
• Check the dehumidifier is plugged in
• Check the socket is switched on
• Check another appliance in the socket
• Unplug and check for any obvious signs of damage to cord or
plug
• If there is frost on the surface, allow to defrost.
• If recently used, allow to cool for 1 hour then try again
The dehumidifier
is rattling
• Check the water tank is secured properly
• Check there is nothing in contact with the dehumidifier
Dehumidifier is
making a
grinding sound
• Immediately switch off and contact Customer Services
Light hasn’t
turned on
• Check the appliance has switched on as first solution above.
• Hold the On/Off Button for 3 seconds.
If you are still experiencing difficulties with the appliance please
contact us BEFORE returning the appliance to the retailer it was
purchased from:
Website: https://mda.russellhobbs.com
Telephone: 0345 209 7461
Address: Product Care, G2S, Green Bank Business Park,
Hindley Green, Wigan, WN2 4AY
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