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PROBLEM SOLUTION
WATER REMAINS IN THE TUB/
WILL NOT DRAIN
Be sure the cycle has completed. The Complete indicator will be turned on in the display and the
front status light (on some models) will be off. If it has not completed, you will need to resume the
cycle by closing the door and pressing START/RESUME or press START/RESUME and close the
door within 3 seconds.
If dishwasher is connected to a food waste disposer, be sure the knockout plug has been
removed from the disposer inlet.
Check for kinks in the drain hose.
Check for food obstructions in the drain or disposer.
Check your house fuse or circuit breaker.
Remove and clean the ULTRA WASH _ filters and check for any food buildup underneath.
HARD WATER
(WHITE RESIDUE ON
DISHWASHER iNTERIOR OR
GLASSWARE)
NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make
it difficult to achieve good cleaning. You may bring water samples to Sears to check your water
hardness level. A water softener is strongly recommended if your hardness is 15 grains or more. If
a water softener is not installed, the following steps may help:
Use a commercial cleaner designed for dishwashers once per month.
Clean the ULTRA WASH _ HEfilters at least once per month.
Always use a rinse aid.
Always use fresh high quality tablets or packs of detergent for improved performance.
Use a detergent booster/water softener additive designed for dishwashers.
ODORS
NOTE: If the dishwasher is not used daily, you can run a rinse cycle with a partial load until a full
load is ready to run.
Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an
upright glass measuring cup in the lower rack. Run a Normal Wash cycle with the Heated Dry
option turned OFF. Do not use detergent.
The dishwasher may not be draining properly, see "WATER REMAINS IN THE TUB/WILL NOT
DRAIN" in "Troubleshooting."
NOISY NOTES:
• Surging sounds can occur periodically throughout the cycle while the dishwasher is draining.
• Normal water valve hissing may be heard periodically.
• A normal snap sound may be heard when the detergent dispenser opens during the cycle
and when the door is opened at the end of the cycle.
• Improper installation will affect noise levels.
Be sure the filters are properly installed.
A thumping sound may be heard if items extend beyond the racks and interfere with the wash
arms. Readjust the dishware and resume the cycle.
FOOD SOILS REMAIN
ON DISHES
Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing
performance (see "Loading for Best Cleaning and Drying Performance").
Check filter to ensure it is properly installed. Clean it if needed. (See "Cleaning Instructions" in
"ULTRA WASH ® HE Filtration System" for details.)
Select the proper cycle and option for the type of soils. The Pots & Pans cycle can be used for
tougher loads.
Be sure the incoming water temperature is at least ]20°F (49°C).
Use the proper amount of fresh detergent. More detergent is needed for heavier-soiled loads
and hard water conditions.
Scrape food from dishes prior to loading (do not prerinse).
DID NOT SANITIZE If Sanitized is blinking, the load is NOT sanitized. The cycle was interrupted in the final rinse, or
your water heater is set too low. Set your water heater to 120°F (49°C).
DAMAGE TO DISHWARE Improper loading can cause dishes to become chipped or damaged. (See specific loading
instructions within this guide.)
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