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Symptom Problem Solution
TROUBLESHOOTING
Rev 09/12/16 #730104
If you are uncomfortable working with electricity, running electrical supply
wire or installing a circuit breaker, please consult a licensed electrician.
©2016 Cadet Printed in USA
Heater doesn’t
work at all.
1. Supply connections are
loose.
2. Heater has tripped its
built-in high-temperature
safety shuto and electricity
has stopped flowing to the
heater.
3. Circuit breaker is faulty.
1. Turn o power at main disconnect panel. Inspect and/
or tighten all the wire connectors inside the heater and at
any connection points inside junction boxes or at the wall
thermostat.
2. TO RESET: Turn power o at main disconnect panel.
Allow 10 minutes to cool. Make sure heater is not blocked
and is clean. Push reset button. Restore power. If the
high-temperature safety shuto trips more than once a day,
replace the heater.
3. Call a licensed electrician.
Breaker trips
immediately after
installing heater.
1. A short circuit exists in
the electrical supply wires or
heater wiring.
2. Circuit breaker and heater
are not the same voltage.
3. Circuit is overloaded.
4. Circuit breaker is faulty.
1. An incorrect connection in the heater or electrical supply
wires may cause sparking or arcing. Inspect all heater and
electrical supply wiring insulation for damage or call an
electrician.
2. Double check the voltage of the heater to make sure it
matches the voltage of the circuit. Replace heater with a
model that is 240 volts.
3. Use a lower wattage heater, or reduce the number of
heaters on the circuit.
4. Call a licensed electrician.
Heater blows
cold air or
doesn’t get hot.
1. Circuit breaker is 120 volts
and heater is 240 volts.
2. Element has failed.
1. Double check the voltage of the heater to make sure it
matches the voltage of the circuit. Replace heater with a
model that is 120 volts.
2. Replace heater.
Heater smells
after installation
or not being
used.
1. Odor from element
manufacturing process.
2. Dust or lint inside the
heater.
3. Supply connections are
loose.
1. On initial start-up, the heater may cause an odor due to
the manufacturing process. It typically goes away within
several hours.
2. Clean heater (see “MAINTAINING YOUR HEATER” on
page 7 for instructions).
3. Turn o power at main disconnect panel. Inspect and/
or tighten all the wire connectors inside the heater and at
any connection points inside junction boxes or at the wall
thermostat.
Fan/motor
doesn’t spin or
spins slow.
1. Circuit breaker is 120 volts
and heater is 240 volts.
2. Defective motor or motor
out of alignment.
1. Double check the voltage of the heater to make sure it
matches the voltage of the circuit. Replace heater with a
model that is 120 volts.
2. Replace motor blower.
Heater doesn’t
turn o.
1. Thermostat is defective.
2. No thermostat hooked up
to control heater.
3. Incorrect heater wattage
for room size.
1. Replace thermostat.
2. A thermostat is required for all Register heaters. Pur-
chase a built-in or wall thermostat for your heater.
3. Install higher wattage model or additional heaters if
circuit allows.
8
Reduce-Reuse-Recycle
This product is made primarily of recyclable materials. You can reduce your carbon footprint by recycling
this product at the end of its useful life. Contact your local recycling support center for further recycling
instructions.