Philips 27E1N8900/27 4K OLED monitor

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User Manual

This is the main product document for model 27E1N8900/27.

The file format is pdf, 37 pages, you can download this manual here .

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27E1N8900
8000 Series
Monitor
Register your product and get support at www.philips.com/welcome
EN
User manual 1
Customer care and warranty 26
Troubleshooting and FAQs 30
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Table of Contents
1. Important ...................................... 1
1.1 Safety precautions and
maintenance ..................................1
1.2 Notational Descriptions ..............3
1.3 Disposal of product and packing
material ............................................4
2. Setting up the monitor .............. 5
2.1 Installation ......................................5
2.2 Operating the monitor ................7
2.3 Remove the Base Assembly for
VESA Mounting .......................... 10
2.4 MultiClient Integrated KVM ... 11
2.5 MultiView ..................................... 12
3. Image Optimization ................. 14
3.1 SmartImage ................................. 14
3.2 SmartContrast ............................. 16
3.3 Customize color space .............. 17
4. HDR ..............................................18
5. Power Delivery and Smart
Power ........................................... 19
6. Special Care for OLED
Monitor .......................................20
7. TechnicalSpecications ...........21
7.1 Resolution & Preset Modes ..... 24
8. Power Management ................25
9. Customercareandwarranty..26
9.1 Philips’ Flat Panel Monitors Pixel
Defect Policy ................................ 26
9.2 Customer Care & Warranty ..... 29
10.Troubleshooting&FAQs .........30
10.1 Troubleshooting ....................... 30
10.2 General FAQs ............................. 31
10.3 Multiview FAQs ......................... 34
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1
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips monitor.
Take time to read this user manual
before you use your monitor. It contains
important information and notes
regarding operating your monitor.
The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice
or cash receipt, indicating the date of
purchase, dealer’s name and model and
production number of the product.
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or
procedures other than those specied
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards.
Read and follow these instructions when
connecting and using your computer
monitor.
Excessive sound pressure from earphones
and headphones can cause hearing
loss. Adjustment of the equalizer to
maximum increases the earphones
and headphones output voltage and
therefore the sound pressure level.
Operation
Please Keep the monitor out of
direct sunlight, very strong bright
lights and away from any other heat
source. Lengthy exposure to this
type of environment may result in
discoloration and damage to the
monitor.
Keep the display away from oil. Oil
may damage the plastic cover of the
display and void the warranty.
Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.
Do not block the ventilation holes
on the cabinet.
When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable or
DC power cord for normal operation.
Please use approved power cord
provided by Philips all the time. If
your power cord is missing, please
contact with your local service
center. (Please refer to Service
contact information listed in
Regulation & Service Information
Manual.)
Operate under the specified power
supply. Be sure to operate the
monitor only with the specified
power supply. Use of an incorrect
voltage will cause malfunction and
may cause fire or electric shock.
Do not disassemble the AC adapter.
Disassembling the AC adapter may
expose you to the danger of fire or
electric shock.
Protect the cable. Do not pull or
bend the power cable and signal
cable. Do not place the monitor
or any other heavy objects on the
cables, if damaged, the cables may
cause fire or electric shock.
Do not subject the monitor to severe
vibration or high impact conditions
during operation.
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To avoid potential damage, for
example the panel peeling from the
bezel, ensure that the monitor does
not tilt downward by more than -5
degrees. If the -5 degree downward
tilt angle maximum is exceeded, the
monitor damage will not be covered
under warranty.
Do not knock or drop the monitor
during operation or transportation.
Excessive usage of monitor can cause
eye discomfort, it’s better to take
shorter breaks more often at your
workstation than longer breaks
and less often; for example a 5-10
minute break after 50-60-minute
continuous screen use is likely to
be better than a 15-minute break
every two hours. Try to keep your
eyes from eye strain while using the
screen for a constant period of time
by :
• Looking at something varying
distances after a long period
focusing on the screen.
• Conscious Blinking often while
you work.
• Gently closing and rolling your
eyes to relax.
• Reposition your screen to appro-
priate height and angle accord-
ing to your height.
• Adjusting the brightness and
contrast to appropriate level.
• Adjusting the environment light-
ing similar to that of your screen
brightness, avoid the uorescent
lighting, and surfaces that don’t
reect too much light.
• Seeing a doctor if your symp-
toms.
Maintenance
To protect your monitor from
possible damage, do not put
excessive pressure on the LCD panel.
When moving your monitor, grasp
the frame to lift; do not lift the
monitor by placing your hand or
fingers on the LCD panel.
Oil-based cleaning solutions may
damage the plastic parts and void
the warranty.
Unplug the monitor if you are not
going to use it for an extensive
period of time.
Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a
dry cloth when the power is off.
However, never use organic solvent,
such as, alcohol, or ammonia-based
liquids to clean your monitor.
To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust,
rain, water, or excessive moisture
environment.
If your monitor gets wet, wipe it
with dry cloth as soon as possible.
If foreign substance or water gets in
your monitor, please turn the power
off immediately and disconnect
the power cord. Then, remove the
foreign substance or water, and send
it to the maintenance center.
Do not store or use the monitor in
locations exposed to heat, direct
sunlight or extreme cold.
In order to maintain the best
performance of your monitor and
use it for a longer lifetime, please
use the monitor in a location
that falls within the following
temperature and humidity ranges.
Temperature: 0-40°C 32-104°F
Humidity: 20-80% RH
Important information for Burn-in/
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3
Ghost image
Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
application if your monitor will
display unchanging static content.
Uninterrupted display of still or
static images over an extended
period may cause “burn-in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.
“Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the “burn-
in” or “after-imaging” or “ghost
imaging” will disappear gradually
over a period of time after the
power has been switched off.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Service
The casing cover should be opened
only by qualified service personnel.
If there is any need for any
document for repair or integration,
please contact with your local
service center. (Please refer to
Service contact information listed
in Regulation & Service Information
Manual.)
For transportation information,
please refer to “Technical
Specifications”.
Do not leave your monitor in a car/
trunk under direct sun light.
Note
Consult a service technician if the
monitor does not operate normally, or
you are not sure what procedure to take
when the operating instructions given in
this manual have been followed.
1.2 Notational Descriptions
The following subsections describe
notational conventions used in this
document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type. These blocks
contain notes, cautions or warnings.
They are used as follows:
Note
This icon indicates important
information and tips that help you make
better use of your computer system.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to hardware or loss of data.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specic
presentation of the warning is
mandated by the relevant regulatory
authority.
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1.3 Disposal of product and
packing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or on
its packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste. You are responsible for disposal
of this equipment through a designated
waste electrical and electronic
equipment collection. To determine the
locations for dropping o such waste
electrical and electronic, contact your
local government oce, the waste
disposal organization that serves your
household or the store at which you
purchased the product.
Your new monitor contains materials
that can be recycled and reused.
Specialized companies can recycle your
product to increase the amount of
reusable materials and to minimize the
amount to be disposed of.
All redundant packing material has
been omitted. We have done our utmost
to make the packaging easily separable
into mono materials.
Please nd out about the local
regulations on how to dispose of your
old monitor and packing from your sales
representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
product, service and activities.
From the planning, design and
production stages, Philips emphasizes
the important of making products
that can easily be recycled. At Philips,
end-of-life management primarily
entails participation in national take-
back initiatives and recycling programs
whenever possible, preferably in
cooperation with competitors,
which recycle all materials (products
and related packaging material) in
accordance with all Environmental
Laws and taking back program with the
contractor company.
Your display is manufactured with high
quality materials and components which
can be recycled and reused.
To learn more about our recycling
program please visit
http://www.philips.com/a-w/about/
sustainability.html
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2. Setting up the
monitor
2.1 Installation
1
Package contents
* HDMI
*USB C-A
*DP
*USB C-C*USB C-C/A
AC/DC Adapter
27E1N8900
8000 Series
Monitor
Register your product and get support at www.philips.com/welcome
Quick start
* USB A-B
*Dierent according to region
Note
Use only the AC/DC adapter model:
Philips FSP230-AJAN3-T.
2
Install the base
1. Place the monitor face down on a
smooth surface. Pay attention not to
scratch or damage the screen.
2. Hold the stand with both hands.
(1) Gently attach the base to the
stand.
(2) Use your ngers to tighten the
screw located at the bottom of
the base.
(3) Use a screwdriver to tighten the
screw located at the bottom of
the base, and secure the base to
the stand tightly.
(4) Gently attach the stand to the
VESA mount area until the latch
locks the stand.
Caution
Place the monitor face down on a
smooth surface. Pay attention not to
scratch or damage the screen.
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3
Connecting to your PC
Fast Charger
USB C-C
a-1
a-2
USB Type-C
OR
b
USB C
a
USB A-C
USB Type-A
a
b
USB C
a-1
a-2
OR
1
2
3
4
5
7 8
10 9
11
12
6
1
AC/DC power input
2
HDMI 1 input
3
HDMI 2 input
4
DisplayPort input
5
USB Type-C
6
USB upstream
7
USB fast charger/USB downstream
8
USB fast charger/USB downstream
9
USB downstream
10
USB downstream
11
Audio output
12
Kensington anti-theft lock
Connect to PC
1. Connect the power cord to the back
of the monitor rmly.
2. Turn o your computer and unplug
its power cable.
3. Connect the monitor signal cable to
the video connector on the back of
your computer.
4. Plug the power cord of your
computer and your monitor into a
nearby outlet.
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
4
USB hub
To comply with International energy
standards, the USB hub/ports of this
display are disabled during Standby and
Power O modes.
Connected USB devices will not work in
this state.
5
USB charging
This display has USB ports capable of
standard power output including some
with USB Charging function (identiable
with power icon ). You can
use these ports to charge your Smart
phone or power your external HDD, for
example. The display must be powered
ON at all times to be able to use this
function.
Warning
USB 2.4Ghz wireless devices, such
as, wireless mouse, keyboard, and
headphones, maybe have interference
by USB3.2 or higher version, which may
result in a decreased eciency of the
radio transmission. Should this happen,
please try the following methods to help
reduce the eects of interference.
Try to keep USB2.0 receivers away
from USB3.2 or higher version of
connection port.
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Use a standard USB extension cable
or USB hub to increase the space
between your wireless receiver and
the USB3.2 or higher version of
connection port.
2.2 Operating the monitor
1
Description of the control buttons
Press to switch power on.
Press more than 3 seconds to
switch power o.
Access the OSD menu
.
Conrm the OSD adjustment.
Adjust the Color Space.
Adjust the OSD menu.
Change the signal input
source.
Adjust the OSD menu.
SmartImage menu. There are
multiple selections: EasyRead,
Oce, Photo, Movie, Game,
Economy, LowBlue Mode,
Smartuniformity and O.
When the monitor receives
HDR signal, SmartImage
will show HDR menu. There
are multiple selections: HDR
Game, HDR Movie, HDR
Photo, HDR True Black 400,
Personal, and O.
Return to previous OSD level.
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2
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in
all Philips LCD monitors. It allows an end
user to adjust screen performance or
select functions of the monitors directly
through an on-screen instruction
window. A user friendly on screen
display interface is shown as below:




 



Basic and simple instruction on the
control keys
To access the OSD menu on this Philips
display simply use the single toggle
button on the rear side of the display.
The single button operates like a
joystick. To move the cursor, simply
toggle the button in four directions.
Press the button to select desired option.
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
work your way around the dierent
adjustments later on.
Main menu Sub menu
Picture
OSD Setting
Setup
Language
Color
Input
Audio
LowBlue
Mode
Horizontal
Vertical
Transparency
OSD Time Out
English, Deutsch, Español, Ελληνική, Français, Italiano, Magyar
Nederlands, Português, Português do BrasilPolskiРусский ,
SvenskaSuomiTürkçeČeštinaУкраїнська, 简体中文,
繁體中文,日本語,한국어
Color Temperature
Color Space
User Dene
1:1
Aspect
USB-C Setting
KVM
1 HDMI 2.0
2 HDMI 2.0
Sharpness
SmartContrast
Brightness
Contrast
SmartImage
Mute
Gamma
USB C
DisplayPort
Auto
On
O
0~100
0~100
O, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
Native, 5000K, 6500K, 7500K,
8200K, 9300K, 11500K
NTSC, sRGB, Adobe RGB, DCI-P3, Rec. 2020,
Rec. 709, D-mode
Red: 0~100
Green: 0~100
Blue: 0~100
0~100
0~100
0~100
On, O
0~100
Saturation
0~100
SmartImage HDR
HDR Game, HDR Movie, HDR Photo,
HDR True Black 400, Personal, O
Easy Read, Oce, Photo, Movie, Game,
Economy, LowBlue Mode, SmartUniformity, O
Over Scan
On, O
1.8, 2.0, 2.2, 2.4, 2.6
Information
On, O
Pixel Orbiting
5m, 10m, 15m, 20m, 30m, O
Screen Saver
1, 2, 3, O
Smart Brightness
Limiter
On, O
Resolution
Notication
On, O
Smart Power
Reset
Yes, No
PBP
Swap
PBP Input
PBP Mode
1 HDMI 2.0, 2 HDMI 2.0 , DisplayPort, USB C
O, PBP
Volume
On, O
Audio Source
HDMI1, HDMI2, DisplayPort, USB C
1, 2, 3, 4
SmartSize
Panel Size 17'' (5:4)
19'' (5:4)
19''W (16:10)
22''W (16:10)
18.5''W (16:9)
20''W (16:9)
21.5''W (16:9)
23''W (16:9)
24''W (16:9)
27''W (1 6:9)
19.5''W (16:9)
USB Setting
On, O
Auto, USB C, USB up
High Data Speed, High Resolution
USB Standby
Mode
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3
Resolution notication
This monitor is designed for optimal
performance at its native resolution,
3840 x 2160. When the monitor is
powered on at a dierent resolution, an
alert is displayed on screen: Use 3840 x
2160 for best results.
Display of the native resolution alert can
be switched o from Setup in the OSD
(On Screen Display) menu.
4
Physical Function
Tilt
20°
-5°
Swivel
-175°
+175°
Height adjustment
130mm
Pivot
90°
Warning
To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.
Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
To move the monitor from landscape
mode to portrait mode, rotate the
monitor only clockwise.
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2.3 Remove the Base Assembly
for VESA Mounting
Before you start disassembling the
monitor base, please follow the
instructions below to avoid any possible
damage or injury.
1. Place the monitor face down on a
smooth surface. Pay attention not to
scratch or damage the screen. Then
lift the monitor stand.
2. While keeping the release button
pressed, tilt the base and slide it out.
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always
contact manufacturer for wall-mount
installation.
100mm
100mm
-5°
90°
* Display design may dier from those
illustrated.
Warning
To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.
Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
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2.4 MultiClient Integrated KVM
1
What is it?
With MultiClient Integrated KVM switch,
you can control two separate PCs with
one monitor-keyboard-mouse set up.
2
How to enable MultiClient Integrated
KVM
With the built-in MultiClient Integrated
KVM, Philips monitor allows to quickly
switch your peripherals back and forth
between in two devices through the
OSD menu setting.
Use USB-C and HDMI or DP as input,
then use USB-C/ USB-B as USB upstream
Please follow the steps for the settings.
1. Connect the USB upstream cables
from your dual devices to the“USB-C”
and “USB up” port of this monitor at
the same time.
Source USB Upstream
HDMI/DP USB UP
USB C USB C
2. Connect peripherals to the USB
downstream port of this monitor.
3. Enter to OSD menu. Go to KVM
layer and select “Auto”, “USB-C”
or “USB up” to switch the control
of peripherals from one device
to another. Simply repeat this
step for switching the control
system using one set of peripheral.
1 1
2
3
PC1/PC2
PC1
USB UP
PC2
USB C
USB USB


USB-C Setting
 
 

USB Standby Mode
USB up
Auto
USB C
KVM
Use DP and HDMI as input then use
USB-B/ USB-C as USB upstream
Please follow the steps for the settings.
1. Connect the USB upstream cables
from your dual devices to the “USB-
C” and “USB up” port of this monitor
at the same time.
PC1: USB UP as upstream and HDMI
or DP cable for both video and audio
transfer.
PC2: USB-C as upstream (USB C-A) and
DP or HDMI for both video and audio
transfer.
Source USB Upstream
HDMI or DP USB UP
DP or HDMI USB C
2. Connect peripherals to the USB
downstream port of this monitor.
3. Enter to OSD menu. Go to KVM
layer and select “Auto”, “USB-C”
or “USB up” to switch the control
of peripherals from one device
to another. Simply repeat this
step for switching the control
system using one set of peripheral.
1 1
2
3
PC1/PC2
PC1
USB UP
PC2
USB USB


USB-C Setting
 
 

USB Standby Mode
USB up
Auto
USB C
KVM
Note
1. You can also adopt “MultiClient
Integrated KVM” in PBP mode, when
you enable PBP, you can see two
dierent sources projected to this
monitor side by side simultaneously.
“MultiClient Integrated KVM”
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enhances your operation by using
one set of peripherals to control
between in two systems through the
OSD menu setting. Follow step3 as
mentioned above.
2. In PBP mode, when the main screen
is a USB-C signal, KVM will identify
USB-C as an uplink signal.
2.5 MultiView
What is it?
Multiview enables active variety connect
and view so that you can work with
multiple devices like PC and Notebook
side-by-side simultaneously, making
complex multi-tasking work a breeze.
Why do I need it?
With the ultra high resolution Philips
MultiView display, you can experience a
world of connectivity in a comfortable
way in the oce or at home. With this
display, you can conveniently enjoy
multiple content sources at one screen.
For example: You may want to keep
an eye on the live news video feed
with audio in the small window, while
working on your latest blog, or you
may want to edit an Excel le from your
Ultrabook, while logged into secured
company intranet to access les from a
desktop.
How to enable MultiView by OSD
menu?
 

  


 



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1. Toggle to the right to enter OSD
Menu Screen.
2. Toggle to the up or down to select
main menu [PBP], then toggle to the
right to conrm.
3. Toggle to the up or down to select
[PBP Mode], then toggle to the right.
4. Toggle to the up or down to select
[PBP], then toggle to the right to
conrm your selection.
5. Now you can move backward to set
the [PBP Input], [PBP Mode], [PBP
Input] or [Swap].
6. Toggle to the right to conrm your
selection.
MultiView in OSD menu
[PBP]: Picture by Picture
Open up a sub-window
side-by-side of other
signal sources.
BA (main)
When the sub source is
not detected.
A (main)
Note
The black strip shows on the top and
the bottom of the screen for the correct
aspect ratio when in the PBP mode. If
you expect to see full screen side by side,
adjust your devices resolutions as pop up
attention resolution, you will able to see
2 devices source screen project to this
display side by side without black strips.
Note the analog signal is not support
this full screen in PBP mode.
[PBP Input]: There are dierent video
input to choose as the sub display
source: [1 HDMI 2.0], [2 HDMI 2.0],
[DisplayPort]and [USB-C].
Please refer below table for compatibility
of main/sub input source.
Inputs
1 HDMI 2.0 2 HDMI 2.0 DisplayPort USB-C
USB-C
1 HDMI 2.0
2 HDMI 2.0
DisplayPort
SUB SOURCE POSSIBILITY (xl)
MAIN SOURCE
(xl)
[Swap]: The main picture source and the
sub picture source swapped on
the display.
Swap A and B source in [PBP] mode:
A (main) B
B (main) A
[Off]: Stop MultiView function.
A (main)
Note
When you do the SWAP function, the
video and its audio source will swap at
the same time.
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3. Image Optimization
3.1 SmartImage
1
What is it?
SmartImage provides presets that
optimize display for dierent types
of content, dynamically adjusting
brightness, contrast, color and sharpness
in real time. Whether you're working
with text applications, displaying images
or watching a video, Philips SmartImage
delivers great optimized monitor
performance.
2
Why do I need it?
You want a monitor that delivers
optimized display all your favorite
types of content, SmartImage software
dynamically adjust brightness, contrast,
color and sharpness in real time
to enhance your monitor viewing
experience.
3
How does it work?
SmartImage is an exclusive, leading edge
Philips technology that analyzes the
content displayed on your screen. Based
on a scenario you select, SmartImage
dynamically enhances the contrast, color
saturation and sharpness of images to
enhance the contents being displayed -
all in real time with the press of a single
button.
4
How to enable SmartImage?
1. Toggle to the left to launch the
SmartImage on screen display.
2. Toggle to the up or down to select
between the smartImage modes.
3. The SmartImage on screen display
will remain on screen for 5 seconds,
or you can also toggle to the left to
make conrmation.
There are multiple selections: EasyRead,
Oce, Photo, Movie, Game, Economy,
LowBlue Mode, SmartUniformity and
O.








 

• EasyRead:Helps improve reading
of text based application like PDF
ebooks. By using a special algorithm
which increases the contrast and
boundary sharpness of text content,
the display is optimized for a
stress-free reading by adjusting
the brightness, contrast and color
temperature of the monitor.
• Office:Enhances text and dampens
brightness to increase readability
and reduce eye strain. This mode
significantly enhances readability
and productivity when you’re
working with spreadsheets, PDF files,
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15
scanned articles or other general
office applications.
• Photo:This profile combines color
saturation, dynamic contrast and
sharpness enhancement to display
photos and other images with
outstanding clarity in vibrant colors
- all without artifacts and faded
colors.
• Movie:Ramped up luminance,
deepened color saturation, dynamic
contrast and razor sharpness displays
every details in darker areas of
your videos without color washout
in brighter areas maintaining a
dynamic natural values for the
ultimate video display.
• Game:Turn on over drive circuit for
best response time, reduce jaggy
edges for fast moving objects on
screen, enhance contrast ratio for
bright and dark scheme, this profile
delivers the best gaming experience
for gamers.
• Economy:Under this profile,
brightness, contrast are adjusted
and backlighting finetuned for
just right display of everyday office
applications and lower power
consumption.
• LowBlueMode: LowBlue Mode for
easy on-the-eyes productivity Studies
have shown that just as ultra-
violet rays can cause eye damage,
shortwave length blue light rays
from LED displays can cause eye
damage and affect vision over time.
Developed for wellbeing, Philips
LowBlue Mode setting uses a smart
software technology to reduce
harmful shortwave blue light.
• SmartUniformity:Fluctuations in
brightness on different parts of a
screen are a common phenomenon
among LCD displays. Typical
uniformity is measured around
75-80%. By enabling Philips
SmartUniformity feature, display
uniformity is increased to above
95%. This produces more consistent
and true images.
• Off:No optimization by SmartImage.
When this display receives HDR signal
from the connected device, select a
picture mode that best ts your needs.
There are 6 modes to select: HDR Game,
HDR Movie, HDR Photo, HDR True Black
400, Personal, and O.
 
 
   

 



• HDR Game: Ideal setting to optimize
for playing video games. With
brighter white and darker black, the
gaming scene is vivid and revealing
more details, easily spot enemies
hiding in the dark corner and
shadows.
• HDR Movie: Ideal setting for
watching HDR movie. Deliver better
contrast and brightness for more
realistic and immerse viewing
experience.
• HDR Photo: Enhancing red, green,
and blue for true-to-life visuals.
• HDR True Black 400: Meet VESA
HDR True Black 400 standard.
• Personal: Customize available
settings in picture menu.
• Off: No optimization by SmartImage
HDR.
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16
Note
To switch o HDR function, please
disable from Input device and its
content. Inconsistent HDR settings
between input device and monitor may
cause unsatisfying images.
3.2 SmartContrast
1
What is it?
Unique technology that dynamically
analyzes displayed content and
automatically optimizes a Monitor's
contrast ratio for maximum visual
clarity and viewing enjoyment, stepping
up backlighting for clearer, crisper
and brighter images or dimming
backlighting for clear display of images
on dark backgrounds.
2
Why do I need it?
You want the very best visual clarity
and viewing comfort for every type of
content. SmartContrast dynamically
controls contrast and adjusts
backlighting for clear, crisp, bright
gaming and video images or displays
clear, readable text for oce work.
By reducing your monitor's power
consumption, you save on energy costs
and extend the lifetime of your monitor.
3
How does it work?
When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a great
entertainment experience when viewing
videos or playing games.
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3.3 Customize color space
You can manually select the appropriate
color space mode to properly display the
content you are viewing.
1
Select appropriate color space mode
to t the content you’re viewing:
1. Press button to enter OSD
menu.
2. Press or button to select main
menu [Color], then press OK button.
3. Press or button to select [Color
Space].
4. Select one of colors modes.
5. Press OK button to confirm your
selection.
2
There are multiple selections:
• NTSC:Analog video.
• sRGB:Most personal computer
applications and games, Internet,
and web design.
• AdobeRGB:Graphics applications.
• DCI-P3:Digital cinema projectors,
some movies and games, and Apple
products. Photography.
• Rec.2020:UHD videos.
• Rec.709: HD videos.
• D-mode: DICOM mode, enhance
greyscale level performance
Note
HDR and color space mode cannot be
enabled simultaneously. Please disable
HDR before you select one of color space
modes.
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4. HDR
HDR Settings in Windows10 system.
Steps
1. Right click on the desktop, enter to
Display settings.
2. Select the display/monitor.
3. Select an HDR-capable display under
Rearrange your displays.
4. Select Windows HD Color settings.
5. Adjust Brightness for SDR content.
Note
Windows10 edition is required; always
upgrade to the most updated version.
Below linkage is for the further more
information from mircrosoft ocial
website.
https://support.microsoft.com/en-
au/help/4040263/windows-10-hdr-
advanced-color-settings
STEP 2
STEP 3
STEP 4
STEP 1
STEP 5
Note
To switch o HDR function, please
disable from Input device and its
content. Inconsistent HDR settings
between input device and monitor may
cause unsatisfying images.
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5. Power Delivery and
Smart Power
You can power your compatible device
with up to 90 Watts of power from this
monitor.
1
What is it?
Smart Power is an exclusive Philips
technology that provides exible power
delivery options for various devices.
This is useful for recharging high
performance laptops with only one
cable.
With Smart Power, the monitor makes it
possible to deliver up to 90W of power
through the USB-C port, compared to
the standard 65W.
To prevent damaging the device, Smart
Power enables protections to limit
current draw.
2
How to enable Smart Power?

  
 
 
 



 
 



1. Toggle to the right to enter OSD
Menu Screen.
2. Toggle to the up or down to select
main menu [Setup], then toggle to
the right to conrm.
3. Toggle to the up or down to turn on
or o the [Smart Power].
3
Power through USB-C port:
1. Connect the device to the USB-C port.
2. Turn on [Smart Power].
3. If [Smart Power] is on, and USB-C
is used for power, then maximum
power delivery depends on the
brightness value of the monitor.
You may adjust the brightness value
manually to increase power delivery
from this monitor.
There are 3 power delivery levels:
Brightness
value
Power Delivery
from USB-C
Level 1 0
~
20 90W
Level 2 21
~
60 85W
Level 3 61
~
100 80W
Note
If [Smart Power] is on, and DFP
(Downstream Facing Port) is using
more than 5W, then USB-C can only
deliver up to 65W.
If [Smart Power] is off, then USB-C
can only deliver up to 65W.
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6. Special Care for OLED
Monitor
Displaying a static image over the long
term can lead to image sticking on this
monitor. It is recommended to change
the screen image, or turn the monitor
o and turn back on, every 4 hours.
Following the characteristic of OLED
display, it is strongly recommended to
follow these instructions to care for
your OLED monitor for reduction of
image sticking. Failure to follow these
instructions can cause damage to the
monitor, which will void the warranty.
It is strongly recommended to follow
these instructions to care for your OLED
monitor:
Do not display the same image for
long periods of time. Use a screen
saver to prevent sticking.
Use full screen mode to prevent
residual menu, browser or other
window border images.
Do not apply stickers or labels to the
OLED panel which may cause image
sticking.
This Philips OLED monitor is equipped
with the following sticking reduction
features.
It is recommended to always leave these
features turned on to avoid image
sticking.
Pixel shift (Pixel Orbiting)
Pixel shift moves the image a couple
of pixels at regular intervals to avoid
potential sticking. This is not noticeable
in normal circumstances. Default setting
is On.
Screen Saver
When a static image is detected for a
long period, the screen saver function
will dim the screen to protect the panel
from sticking. If you change the screen,
such as moving your mouse quickly
across the screen, the monitor will return
to the previous working status. Default
setting is On, and it is recommended
that you also set your device to use a
screen saver.
Automatic screen brightness control
(Smart Brightness Limiter)
When displaying a large bright window,
the Smart Brightness Limiter will
automatically activate to help protect
your OLED screen from potential
sticking, by reducing brightness slightly
once the window is inactive.
The LED power indicator on the front
bezel will change to amber to show that
Smart Brightness Limiter is active. The
brightness of the LED power indicator
can be changed in the OSD menu.
Default setting is On.
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7. Technical Specifications
Picture/Display
Monitor Panel Type OLED
Panel Size 26.9" W (68.4 cm)
Aspect Ratio 16:9
Pixel Pitch 0.15525 (H) mm x 0.15525 (V) mm
Contrast Ratio(typ.) 1,000,000 : 1
Optimum Resolution 3840 x 2160 @ 60 Hz
Viewing Angle 178° (H) / 178° (V) @ C/R > 10 (typ.)
Monitor Colors 1.07B (10 bits)
Flicker Free Yes
Picture Enhancement SmartImage /SmartImage HDR
Vertical Refresh Rate 23 Hz - 60 Hz
Horizontal Frequency 30 KHz - 140 KHz
sRGB YES
LowBlue Mode YES
EasyRead YES
Smartuniformity YES
Delta E YES
HDR VESA Certied DisplayHDR™ True Black 400
Connectivity
Signal Input source HDMI, DisplayPort, USB-C (DisplayPort Alt mode)
Connectors
2 x HDMI 2.0 (HDCP 1.4 / HDCP 2.2)
1 x DisplayPort 1.4 (HDCP 1.4 / HDCP 2.2)
1 x Audio out
1 x USB-C
1 x USB-B ( upstream)
4 x USB-A, downstream with x 2 fast charge BC 1.2
Sync input Separate Sync
USB
USB Ports
USB C x 1 (Upstream,DisplayPort Alt mode,HDCP1.4/
HDCP2.2, PD 90W)
USB UP x 1 (Upstream)
USB A x 4 (Downstream with x 2 fast charge B.C 1.2)
Power Delivery
USB C:
USB PD version 3.0, up to 90W (5V/3A, 7V/3A, 9V/3A,
10V/3A, 12V/3A, 15V/3A, 20V/4.5A)
USB A x 2 fast charge BC 1.2 , up to 7.5W (5V/1.5A)
USB SuperSpeed USB C/USB A: 3.2 Gen1, 5 Gbps
Convenience
MultiView PBP mode (2 x devices)
KVM YES
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OSD Languages
English, German, Spanish, Greek, French, Italian, Hungarian,
Dutch, Portuguese, Brazil Portuguese, Polish, Russian,
Swedish, Finnish, Turkish, Czech, Ukranian, Simplied
Chinese, Traditional Chinese, Japanese, Korean
Other Convenience VESA mount (100 x 100 mm), Kensington Lock
Plug & Play
Compatibility
DDC/CI, sRGB, Windows 11/10/8.1/8/7, Mac OS X
Stand
Tilt -5 / +20 degree
Swivel -175 / +175 degree
Height adjustment 130 mm
Pivot +90 degree
Power
Consumption
AC Input Voltage
at 100VAC ,
60Hz
AC Input Voltage
at 115VAC ,
60Hz
AC Input Voltage at
230VAC, 50Hz
Normal Operation 61.3 W (typ.) 61.6 W (typ.) 61.5 W (typ.)
Sleep (Standby mode) 0.5 W 0.5 W 0.5 W
O mode 0.3 W 0.3 W 0.3 W
Heat Dissipation*
AC Input Voltage
at 100VAC ,
60Hz
AC Input Voltage
at 115VAC ,
60Hz
AC Input Voltage at
230VAC , 50Hz
Normal Operation
209.22 BTU/hr
(typ.)
210.24 BTU/hr
(typ.)
209.90 BTU/hr (typ.)
Sleep (Standby mode) 1.71 BTU/hr 1.71 BTU/hr 1.71 BTU/hr
O mode 1.02 BTU/hr 1.02 BTU/hr 1.02 BTU/hr
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply External, 100-240VAC, 50/60Hz
Dimensions
Product with stand (WxHxD) 626 x 536 x 218 mm
Product without stand
(WxHxD)
626 x 373 x 40 mm
Product with packaging
(WxHxD)
780 x 480 x 161 mm
Weight
Product with stand 5.51 kg
Product without stand 3.83 kg
Product with packaging 9.89 kg
Operating Condition
Temperature range
(operation)
0°C to 40°C
Relative humidity
(operation)
20% to 80%
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23
Atmospheric pressure
(operation)
700 to 1060hPa
Temperature range
(Non-operation)
-20°C to 60°C
Relative humidity
(Non-operation)
10% to 90%
Atmospheric pressure
(Non-operation)
500 to 1060hPa
Environmental and energy
ROHS YES
Packaging 100% recyclable
Specic Substances 100% PVC BFR free housing
Cabinet
Color Black
Finish Texture
Note
1. This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaet.
2. SmartUniformity and Delta E information sheets are included in the box.
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24
7.1 Resolution & Preset Modes
1
Maximum Resolution
3840 x 2160 @ 60 Hz
2
Recommended Resolution
3840 x 2160 @ 60 Hz
H. freq
(kHz)
Resolution V. freq (Hz)
31.47 640 x 480 59.94
48.36 1024 x 768 60.00
44.77 1280 x 720 59.86
55.94 1440 x 900 59.89
65.29 1680 x 1050 59.95
67.50 1920 x 1080 60.00
133.29 1920 x 2160 60.00
88.19 2560 x 1440 60.00
67.5 3840 x 2160 30.00
135 3840 x 2160 60.00
Note
Please notice that your display works
best at native resolution of 3840 x 2160.
For best output performance, please
always ensure that your graphic card
is capable of achieving the maximum
resolution and refresh rate of this Philips
display.
Display Input Format
Format Source 3840 x 2160 @ 60Hz
10 bits
422/420 HDMI 2.0 OK
444/RGB HDMI 2.0 N/A
422/420 DP1.4 OK
444/RGB DP1.4 N/A
422/420 USB C@High Data Speed OK
USB C@High Resolution OK
444/RGB USB C@High Data Speed N/A
USB C@High Resolution N/A
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25
8. Power Management
If you have VESA DPM compliance display
card or software installed in your PC, the
monitor can automatically reduce its
power consumption when not in use. If
an input from a keyboard, mouse or other
input device is detected, the monitor will
'wake up' automatically. The following
table shows the p ower consumption and
signaling of this automatic power saving
feature:
Power Management Denition
VESA Mode Video H-sync V-sync
Power
Used
LED
Color
Active ON Yes Yes
61.6 W
(typ.)
219.0 W
(max.)
White
Sleep
(Standby
mode)
OFF No No 0.5 W
White
(blink)
O mode OFF - - 0.3 W OFF
The following setup is used to measure
power consumption on this monitor.
Native resolution: 3840 x 2160
Contrast: 50%
Brightness: 70%
Color temperature: 6500k with full
white pattern
Note
This data is subject to change without
notice.
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9. Customercareand
warranty
9.1 Philips’ Flat Panel Monitors
Pixel Defect Policy
Philips strives to deliver the highest
quality products. We use some of the
industry's most advanced manufacturing
processes and practice stringent quality
control. However, pixel or sub pixel
defects on the TFT Monitor panels used
in at panel monitors are sometimes
unavoidable. No manufacturer can
guarantee that all panels will be
free from pixel defects, but Philips
guarantees that any monitor with an
unacceptable number of defects will be
repaired or replaced under warranty.
This notice explains the dierent types
of pixel defects and denes acceptable
defect levels for each type. In order to
qualify for repair or replacement under
warranty, the number of pixel defects
on a TFT Monitor panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a monitor may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy
is valid worldwide.
Sub pixels
Pixels
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub pixels in the primary colors
of red, green and blue. Many pixels
together form an image. When all sub
pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
colored sub pixels together appear as a
single black pixel. Other combinations of
lit and dark sub pixels appear as single
pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the
screen in dierent ways. There are two
categories of pixel defects and several
types of sub pixel defects within each
category.
Bright Dot Defects
Bright dot defects appear as pixels or
sub pixels that are always lit or 'on'. That
is, a bright dot is a sub-pixel that stands
out on the screen when the monitor
displays a dark pattern. There are the
types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
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27
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philips also species tolerances for the
proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or
replacement due to pixel defects during
the warranty period, a TFT Monitor
panel in a Philips at panel monitor
must have pixel or sub pixel defects
exceeding the tolerances listed in the
following tables.
Three adjacent lit sub pixels (one white
pixel).
Note
A red or blue bright dot must be
more
than 50 percent brighter than
neighboring dots while a green
bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub
pixels that are always dark or 'o'. That
is, a dark dot is a sub-pixel that stands
out on the screen when the monitor
displays a light pattern. These are the
types of black dot defects.
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28
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 0
2 adjacent lit subpixels 0
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* 0
Total bright dot defects of all types 0
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 24 or fewer
2 adjacent dark subpixels 12 or fewer
3 adjacent dark subpixels 10
Distance between two black dot defects* ≥5mm
Total black dot defects of all types 24 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 24 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
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29
9.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is oered via our Certied Service Center.
For Warranty Period please refer to Warranty Statement in Regulation & Service
Information Manual.
If you wish to make use of this service, please be sure to purchase the service within 30
calendar days of your original purchase date. During the extended warranty period, the
service includes pickup, repair and return service, however the user will be responsible
for all costs accrued.
If the Certied Service Partner cannot perform the required repairs under the oered
extended warranty package, we will nd alternative solutions for you, if possible, up to
the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
Local Standard
Warranty Period
Extended Warranty
Period
Total Warranty Period
Depend on
dierent Regions
+ 1 Year Local Standard warranty period
+1
+ 2 Years Local Standard warranty period
+2
+ 3 Years Local Standard warranty period
+3
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to Regulation & Service Information Manual for regional service hotline,
which is available on the Philips website support page.
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30
10. Troubleshooting&
FAQs
10.1 Troubleshooting
This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer
service representative.
1
Common Problems
No Picture (Power LED not lit)
Make sure the power cord is
plugged into the power outlet and
into the back of the monitor.
First, ensure that the power button
on the rear of the monitor is in the
OFF position, then press it to the ON
position.
No Picture (Power LED is White)
Make sure the computer is turned
on.
Make sure the signal cable is
properly connected to your
computer.
Make sure the monitor cable has no
bent pins on the connect side. If yes,
repair or replace the cable.
The Energy Saving feature may be
activated
Screen says
  
Make sure the monitor cable
is properly connected to your
computer. (Also refer to the Quick
Start Guide).
Check to see if the monitor cable has
bent pins.
Make sure the computer is turned
on.
Visible signs of smoke or sparks
Do not perform any troubleshooting
steps
Disconnect the monitor from mains
power source immediately for safety
Contact with Philips customer service
representative immediately.
2
Imaging Problems
Image vibrates on the screen
Check that the signal cable is
properly securely connected to the
graphics board or PC.
Image appears blurred, indistinct or too
dark
Adjust the contrast and brightness
on On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned o.
Uninterrupted display of still or
static images over an extended
period may cause "burn-in", also
known as "after-imaging" or "ghost
imaging", on your screen. "Burn-in",
"after-imaging", or "ghost imaging"
is a well-known phenomenon in
LCD panel technology. In most cases,
the "burn-in" or "after-imaging"
or "ghost imaging" will disappear
gradually over a period of time after
the power has been switched off.
Always activate a moving screen
saver program when you leave your
monitor unattended.
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or
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after-imaging” or “ghost imaging”
symptoms that will not disappear
and cannot be repaired. The damage
mentioned above is not covered
under your warranty.
Image appears distorted. Text is fuzzy or
blurred.
Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution.
Green, red, blue, dark, and white dots
appears on the screen
The remaining dots are normal
characteristic of the liquid crystal
used in today’s technology, Please
refer the pixel policy for more detail.
* The "power on" light is too strong and
is disturbing
You can adjust “power on” light
using the power LED Setup in OSD
main Controls.
For further assistance, refer to the
Service contact information listed
in Regulation & Service Information
Manual and contact Philips customer
service representative.
* Functionality dierent according to
display.
10.2 General FAQs
Q1: When I install my monitor what
should I do if the screen shows
'Cannot display this video mode'?
Ans.: Recommended resolution for this
monitor: 3840 x 2160.
Unplug all cables, then connect your
PC to the monitor that you used
previously.
In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area', move the
sidebar to 3840 x 2160 pixels.
Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.
Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 3840 x 2160.
Shut down your computer,
disconnect your old monitor and
reconnect your Philips LCD monitor.
Turn on your monitor and then turn
on your PC.
Q2: What is the recommended refresh
rate for LCD monitor?
Ans.: Recommended refresh rate in
LCD monitors is 60 Hz, In case of
any disturbance on screen, you
can set it up to 75 Hz to see if that
removes the disturbance.
Q3: What are the .inf and .icm les?
How do I install the drivers (.inf
and .icm)?
Ans.: These are the driver les for your
monitor. Your computer may
ask you for monitor drivers (.inf
and .icm les) when you rst
install your monitor. Follow the
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32
instructions in your user manual,
monitor drivers (.inf and .icm les)
will be installed automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver
and monitor together determine
the available resolutions. You
can select the desired resolution
under Windows
®
Control Panel
with the "Display properties".
Q5: What if I get lost when I am
making monitor adjustments via
OSD?
Ans.: Simply press the button, then
select [Reset] to recall all the
original factory settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to
the panel surface side. This may
aect your warranty conditions.
Q7: How should I clean the LCD
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8: Can I change the color setting of
my monitor?
Ans.: Yes, you can change your color
setting through OSD control as
the following procedures.
Press button to show the OSD
(On Screen Display) menu
Press button to select the option
[Color] then press button to
enter color setting, there are three
settings as below.
1. Color Temperature: The settings
are Native, 5000K, 6500K, 7500K,
8200K, 9300K and 11500K. With
settings in the 5000K range the
panel appears "warm, with a
red-white color tone", while a
11500K temperature yields "cool,
bluewhite toning".
2. sRGB: This is a standard setting
for ensuring correct exchange of
colors between dierent device
(e.g. digital cameras, monitors,
printers, scanners, etc).
3. User Dene: The user can choose
his/her preference color setting
by adjusting red, green, blue
color.
Note
A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed
in terms of absolute scale, (degrees
Kelvin). Lower Kevin temperatures such
as 2004K are red; higher temperatures
such as 9300K are blue. Neutral
temperature is white, at 6504K.
Q9: Can I connect my LCD monitor to
any PC, workstation or Mac?
Ans.: Yes. All Philips LCD monitors are
fully compatible with standard
PCs, Macs and workstations.
You may need a cable adapter
to connect the monitor to your
Mac system. Please contact your
Philips sales representative for
more information.
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33
Q10: Are Philips LCD monitors Plug-
and- Play?
Ans.: Yes, the monitors are Plug-and-
Play compatible with Windows
11/10/8.1/8/7, Mac OSX.
Q11: What is Image Sticking, or
Image Burn-in, or After Image,
or Ghost Image in LCD panels?
Ans.: Uninterrupted display of still or
static images over an extended
period may cause "burn-in", also
known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in LCD panel
technology. In most cases, the
"burn-in" or "after-imaging" or
"ghost imaging" will disappear
gradually over a period of
time after the power has been
switched o.
Always activate a moving screen
saver program when you leave
your monitor unattended.
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
Ans.: Your LCD monitor works best at
its native resolution of 3840 x
2160. For best display, please use
this resolution.
Q13: How to unlock/lock my hot key?
Ans.: Please press for 10 seconds
to unlock/lock the hot key, by
doing so, your display pops out
Attention” to show the unlock/
lock status as shown below
illustrators.
  
  
Q14: Where can I nd Regulation
& Service Information Manual
mentioned in EDFU?
Ans.: Regulation & Service Information
Manual can be download on the
Philips website support page.
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10.3 Multiview FAQs
Q1: How to listen to Audio,
independent of video?
Ans.: Normally the audio source is
linked to the main picture source.
If you want to change audio-
source input (for example: listen
to your MP3 player independently
regardless of the video source
input), Press button to show
the OSD (On Screen Display)
menu. Select your preferred
[Audio Source] option from the
[Audio] main menu.
Please note that the next time you
turn on your Display, the Display
will by default select the audio
source you chose last time. In case
you want to change it again, you
need to go through the above
steps to select your new preferred
audio source, which then will
become the default” mode.
Q2: Why the sub-windows ickers
when I enable PBP.
Ans: It’s because the sub-windows
video source is interlace timing(
i-timing), please change sub-
window signal source to be
progressive timing( P-timing).
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This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory
Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of
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Specications are subject to change without notice.
Version: 2E1N8900E1T

Specifications

Indexed Terms: Monitor

Philips 27E1N8900/27 Questions and Answers