USER GUIDE & SERVICE MANUAL
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
1000 Series •
1215R •
15" Solid Door Refrigerator
RIGHT PRODUCT. RIGHT PLACE. RIGHT TEMPERATURE. SINCE 1962.
USER GUIDE
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Contents
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Intro
Safety
Safety and Warning
Disposal And Recycling
Installation
Environmental Requirements
Electrical
Cutout Dimensions
Product Dimensions
Side by Side Installation
Anti-Tip Bracket
General Installation
Grille / Plinth Installation
Door Swing
Door Adjust
Operating Instructions
First Use
Control Operation
Sabbath Mode
Airflow and Product Loading
Interior Shelves
Maintenance
Cleaning
Cleaning Condenser
Extended Non-Use
Service
Troubleshooting
Wire Diagram
Product Liability
Warranty Claims
Parts
Ordering Replacement Parts
R600a Specifications
System Diagnosis Guide
Compressor Specifications
Troubleshooting Extended
Control Operation - Service
Thermistor
Defrost
Warranty
USER GUIDE
Introduction 1
u-line.com
WELCOME TO U-LINE
Congratulations on your U-Line purchase. Your product comes from a company with over five decades of premium modular
ice making, refrigeration, and wine preservation experience. U-Line continues to be the American leader, delivering versatility
and flexibility for multiple applications including residential, light commercial, outdoor and marine use. U-Line’s complete
product collection includes Wine Captain
®
Models, Beverage Centers, Clear Ice Machines, Crescent Ice Makers, Glass & Solid
Door Refrigerators, Drawer Models, Freezers, Combo
®
Models, and more.
U-Line has captivated those with an appreciation for the finer things with exceptional functionality, style, inspired innovations
and attention to even the smallest details. We are known and respected for our unwavering dedication to product design,
quality and selection. U-Line is headquartered in Milwaukee, Wisconsin and has shipped product to five continents for over
two decades and is proud to have the opportunity to ship to you.
PRODUCT INFORMATION
Looking for additional information on your product? User Guides, Spec Sheets, CAD Drawings, Compliance Documentation,
and Product Warranty information are all available for reference and download at u-line.com.
PROPERTY DAMAGE / INJURY CONCERNS
In the unlikely event property damage or personal injury is suspected related to a U-Line product, please take the following
steps:
1. U-Line Customer Care must be contacted immediately at +1.800.779.2547.
2. Service or repairs performed on the unit without prior written approval from U-Line is not permitted. If the unit has been
altered or repaired in the field without prior written approval from U-Line, claims will not be eligible.
GENERAL INQUIRIES
U-Line Corporation
8900 N. 55th Street
Milwaukee, Wisconsin 53223 USA
Monday - Friday 8:00 am to 4:30 pm CST
T: +1.414.354.0300
F: +1.414.354.7905
Email: sales@u-line.com
u-line.com
SERVICE & PARTS ASSISTANCE
Monday - Friday 8:00 am to 4:30 pm CST
T: +1.800.779.2547
F: +1.414.354.5696
Service Email: onlineservice@u-line.com
Parts Email: onlineparts@u-line.com
CONNECT WITH US
Designed, engineered and assembled in WI, USA
3
USER GUIDE
Safety and Warning 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Safety and Warning
NOTICE
Please read all instructions before installing,
operating, or servicing the appliance.
Use this appliance for its intended purpose only and follow
these general precautions with those listed throughout this
guide:
SAFETY ALERT DEFINITIONS
Throughout this guide are safety items labeled with a
Danger, Warning or Caution based on the risk type:
DANGER
!
Danger means that failure to follow this safety
statement will result in severe personal injury or
death.
WARNING
!
Warning means that failure to follow this safety
statement could result in serious personal injury
or death.
CAUTION
!
Caution means that failure to follow this safety
statement may result in minor or moderate
personal injury, property or equipment damage.
DANGER
!
This unit contains R600a (Isobutane) which is a
flammable hydrocarbon. It is safe for regular
use. Do not use sharp objects to expedite
defrosting. Do not service without consulting the
“R600a specifications” section included in the
User Guide. Do not damage the refrigerant
circuit.
WARNING
!
Service must be done by factory authorized
service personnel. Any parts shall be replaced
with like components. Failure to comply could
increase the risk of possible ignition due to
incorrect parts or improper service.
4
USER GUIDE
Disposal and Recycling 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Disposal and Recycling
DANGER
!
RISK OF CHILD ENTRAPMENT. Before you throw
away your old refrigerator or freezer, take off
the doors and leave shelves in place so children
may not easily climb inside.
If the unit is being removed from service for disposal,
check and obey all federal, state and local regulations
regarding the disposal and recycling of refrigeration
appliances, and follow these steps completely:
1. Remove all consumable contents from the unit.
2. Unplug the electrical cord from its socket.
3. Remove the door(s)/drawer(s).
5
USER GUIDE
Environmental Requirements 1
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Environmental Requirements
This model is intended for indoor/interior applications only
and is not to be used in installations that are open/
exposed to natural elements.
This unit is designed to operate between 50°F (10°C) and
100°F (38°C). Higher ambient temperatures may reduce
the unit’s ability to reach low temperatures and/or reduce
ice production on applicable models.
For best performance, keep the unit out of direct sunlight
and away from heat generating equipment.
In climates where high humidity and dew points are
present, condensation may appear on outside surfaces.
This is considered normal. The condensation will
evaporate when the humidity drops.
CAUTION
!
Damages caused by ambient temperatures of
40°F (4°C) or below are not covered by the
warranty.
6
USER GUIDE
Electrical
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Electrical
WARNING
!
SHOCK HAZARD — Electrical Grounding
Required. Never attempt to repair or perform
maintenance on the unit until the electricity has
been disconnected.
Never remove the round grounding prong from
the plug and never use a two-prong grounding
adapter.
Altering, cutting or removing power cord,
removing power plug, or direct wiring can cause
serious injury, fire, loss of property and/or life,
and will void the warranty.
Never use an extension cord to connect power to
the unit.
Always keep your working area dry.
NOTICE
Electrical installation must observe all state and
local codes. This unit requires connection to a
grounded (three-prong), polarized receptacle
that has been placed by a qualified electrician.
The unit requires a grounded and polarized 115 VAC,
60 Hz, 15A power supply (normal household current). An
individual, properly grounded branch circuit or circuit
breaker is recommended. A GFCI (ground fault circuit
interrupter) is usually not required for fixed location
appliances and is not recommended for your unit because
it could be prone to nuisance tripping. However, be sure
to consult your local codes.
See CUTOUT DIMENSIONS for recommended receptacle
location.
7
USER GUIDE
Cutout Dimensions 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Cutout Dimensions
PREPARE SITE
Your U-Line product has been designed for either free-
standing or built-in installation. When built-in, your unit
does not require additional air space for top, sides, or
rear. However, the front grille must NOT be obstructed,
and clearance is required for an electrical connection in
the rear.
CAUTION
!
Unit can NOT be installed behind a closed cabinet
door.
CUTOUT DIMENSIONS
24"
(610 mm)
4" (102 mm)
15-1/4"
(387 mm)
34-1/4"
(870 mm)
to
35"
(889 mm)
Preferred location
for electrical
outlet is in
adjacent
cabinet.
7"
(178 mm)
5/8"
(16 mm)
8
USER GUIDE
Product Dimensions 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Product Dimensions
34-1/8" to 35-1/8"
(867 mm to 892 mm)
14-15/16" (379 mm)
3-9/16
"
(91 mm)
Not Including Handle
23-1/4" (591 mm)
9
USER GUIDE
Side-by-Side Installation
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Side-by-Side Installation
Two units may be installed side-by-side.
Cutout width for a side-by-side installation is the cutout
dimension of a single unit times two.
No trim kit is required. However, 1/4" (6 mm) of space
needs to be maintained between the units to ensure
unobstructed door swing.
Units must operate from separate, properly grounded
electrical receptacles placed according to each unit’s
electrical specifications requirements.
Side-by-Side Installation with Bracket
1. Slide both units out so screws on top of units are easily
accessible.
2. Remove screws as shown below.
3. Place bracket over holes and attach to unit with two
screws removed in step 2 using a T-25 Torx driver.
Tighten screws fully.
4. Gently push units into position. Be careful not to
entangle the electrical cord or water line, if applicable.
5. Re-check the leveling, from front to back and side to
side. Make any necessary adjustments. The unit’s top
surface should be approximately 1/8" (3 mm) below
the countertop.
10
USER GUIDE
Anti-Tip Bracket 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Anti-Tip Bracket
1. Slide unit out so screws on top of unit are easily
accessible.
2. Remove the two screws from the opposite side of the
hinge assembly using a T-25 Torx driver (see below).
NOTE: 1224 models shown with four screw. 1215 models
only have three screws, but same screws are used in both
applications.
3. Place bracket (part #14154) over holes and attach to
unit with two screws removed in step 2 using a T-25
Torx driver. Tighten screws fully.
4. Gently push unit into position. Be careful not to
entangle the electrical cord or water line, if applicable.
5. Check to be sure the unit is level from front to back
and side to side. Make any necessary adjustments.
The unit’s top surface should be approximately 1/8"
(3 mm) below the countertop.
6. Secure bracket into adjoining surface.
11
USER GUIDE
General Installation 1
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General Installation
LEVELING INFORMATION
1. Use a level to
confirm the unit is
level. Level should
be placed along top
edge and side edge
as shown.
2. If the unit is not level, adjust the legs on the corners of
the unit as necessary.
3. Confirm the unit is level after each adjustment and
repeat the previous steps until the unit is level.
INSTALLATION TIP
If the room floor is higher than the floor in the cutout
opening, adjust the rear legs to achieve a total unit rear
height of 1/8" (3 mm) less than the opening’s rear height.
Shorten the unit height in the front by adjusting the front
legs. This allows the unit to be gently tipped into the
opening. Readjust the front legs to level the unit after it is
correctly positioned in the opening.
INSTALLATION
1. Plug in the power/electrical cord.
2. Gently push the unit into position. Be careful not to
entangle the cord.
3. Re-check the leveling, from front to back and side to
side. Make any necessary adjustments. The unit’s top
surface should be approximately 1/8" (3 mm) below
the countertop.
4. Remove the interior packing material and wipe out the
inside of the unit with a clean, water-dampened cloth.
1
Turn to Adjust
12
USER GUIDE
Grille - Plinth Installation 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Grille - Plinth Installation
REMOVING AND INSTALLING GRILLE
WARNING
!
Disconnect electric power to the unit before
removing the grille.
When using the unit, the grille (plinth strip/base
fascia) must be installed.
WARNING
!
DO NOT touch the condenser fins (4). The
condenser fins are SHARP and can be easily
damaged.
Removing the grille
1. Disconnect power to the unit.
2. Loosen the two screws (1).
3. Remove grille (2) and grille cap (3) from unit.
Installing the grille
1. Make sure grille cap (3) is behind grille in slots (2)
provided in grille before attaching grille to unit.
2. Align cabinet and grille holes and secure, but do not
over tighten grille screws (1).
3. Reconnect power to the unit.
2
1
3
5
4
13
USER GUIDE
Door Swing 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Door Swing
Units have a zero clearance for the door to open 90°,
when installed adjacent to cabinets.
Stainless Steel and black and white models require 2-1/8"
(54 mm) door clearance to accommodate the handle if
installed next to a wall.
Integrated models require 1/4" (6 mm) clearance if
installed next to a wall. Allow for additional space for any
knobs or pulls installed on the integrated panel/frame.
Wall Wall
90
Door Swing
90
Door Swing
2-1/8" Min.
(54 mm)
1/4" Min.
(6 mm)
14
USER GUIDE
Door Adjustments 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Door Adjustments
DOOR ALIGNMENT AND ADJUSTMENT
Align and adjust the door if it is not level or is not sealing
properly. If the door is not sealed, the unit may not cool
properly, or excessive frost may form in the interior.
NOTICE
Properly aligned, the door’s gasket should be
firmly in contact with the cabinet all the way
around the door (no gaps). Carefully examine
the door’s gasket to ensure that it is firmly in
contact with the cabinet. Also make sure the
door gasket is not pinched on the hinge side of
the door.
To align and adjust the door:
1. Loosen (do not remove) top and bottom hinge screws.
2. Align door squarely with cabinet.
3. Make sure gasket is firmly in contact with cabinet all
the way around the door (no gaps).
4. Tighten bottom hinge screws.
5. Tighten top hinge screws.
REVERSING THE DOOR
Location of the unit may make it desirable to mount the
door on the opposite side of the cabinet.
The hinge hardware will be removed and reinstalled on the
opposite side of the cabinet.
TO REVERSE THE DOOR
Remove grille:
Remove the grille (see GRILLE-PLINTH INSTALLATION
section of this guide).
Remove top hinge and door:
1. Hold door to keep it from falling.
2. Remove top hinge from cabinet by removing three
screws. Set aside and save for possible future use.
15
USER GUIDE
Door Adjustments 2
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
3. Remove door by tilting forward and lifting door off
bottom hinge. Retain shoulder washers; they will
be reused.
4. Remove three screws from hinge holes on the opposite
side. Reinstall into holes where the hinge was
removed. Take care not to scratch cabinet.
Remove bottom hinge:
1. Remove bottom hinge from cabinet.
2. Remove corresponding screws on opposite side of
cabinet. On some models there may be a nut behind
one or both screws on either side.
Install bottom hinge:
Install two or three screws, depending on model. Replace
nuts if used.
Prepare door for reinstallation:
1. Remove gasket. This will reveal mounting holes for the
magnet assembly
2. Remove magnet assembly from door with T-10 TORX
driver. Be sure to only remove the two screws holding
the assembly to the door. Reinstall on the opposite end
of the door
3. Rotate gasket 180°, aligning notch with magnet
assembly and pressing firmly into the gasket channel
starting at the corners.
4. Rotate door 180° to reverse.
Install top hinge and door:
1. Use alternate hinge supplied with unit and reinstall the
screws. Do not tighten..
2. Lift the door on to the bottom hinge.
3. Align flat edge of the hinge with the outer edge of the
unit.
4. Tighten three screws.
Align and adjust the door:
Align and adjust the door (see DOOR ALIGNMENT AND
ADJUSTMENT).
Install grille:
Install the grille.
16
USER GUIDE
First Use 1
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First Use
All U-Line controls are preset at the factory. Initial startup
requires no adjustments.
NOTICE
U-Line recommends allowing the unit to run
overnight before loading with product. As warm
air rises, the temperature inside the unit tends
to be slightly warmer at the top and slightly
cooler at the bottom.
When plugged in, the unit will begin operating under the
factory default settings. If the unit was turned off during
installation, simply press and the unit will immediately
switch on. To turn the unit off, press .
17
USER GUIDE
Control Operation 1
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Control Operation
DOOR ALERT NOTIFICATION
When the door is left open for more than 5 minutes:
• An audible tone will sound for several seconds every
minute.
• “dr” will appear in display.
Close door to silence alert and reset.
Up Down Light Power
Not
Used LED
CONTROL FUNCTION GUIDE
FUNCTION COMMAND DISPLAY/OPTIONS
ON/OFF Press and release Unit will immediately turn ON or OFF.
Toggle lights
Press and release to leave interior
light on for 3 hours
Glass door wine and beverage centers only.
Adjust refrigerator set
point
Press and release
When the “F” or “C” in the display is flashing, press
to adjust the set point temperature.
View temperature in unit Press together and release
The display will flash and then toggle from set point
to temperature in unit.
Toggle between F/C Hold for 5 seconds The display will change units.
or
or
and
and
18
USER GUIDE
Sabbath Mode 1
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L
Sabbath Mode
This unit is Star-K certified and offers a Sabbath mode.
Sabbath mode disables system responses to user initiated
activities and all external functions, including lighting,
display and audible alarms. The unit will still maintain
internal temperatures and set points. View a full list of
Star-K certified U-Line units at www.star-k.org.
To enable Sabbath Mode:
1. Press (4) and hold for ten seconds and release (the
°F/°C symbol will flash briefly at the end of the ten
second period).
2. The interior light and control display (3) will go dark
until user resets mode.
3. NOTE: Although the display will not be visible, the
temperature controls in the unit remain active and
preserve the interior temperature.
Sabbath Mode remains active until (4) is quickly
pressed and released.
12 3456 7
19
USER GUIDE
Airflow and Product Loading 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Airflow and Product Loading
NOTICE
The unit requires proper airflow to perform at its
highest efficiency. Do not block the front grille,
or the unit will not perform as expected. Do not
install the unit behind a door. When loading your
unit, leave space between the evaporator and
product loaded. Anything in direct contact with
the evaporator is subject to freezing.
When properly loaded, your U-Line unit will store up to 92
(12 oz. [330 ml]) cans or 57 (12 oz. [330 ml]) bottles.
20
USER GUIDE
Interior Shelves 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Interior Shelves
REMOVING AND INSTALLING INTERIOR
SHELVES
For models equipped with glass shelves having recessed
shelf supports, remove the shelves as follows:
1. Pull shelf out about 6" (1), until back of shelf clears the
“hump” on the right-hand side.
2. Tilt up right-hand edge of shelf (2).
3. Remove shelf from unit by pulling out (3).
Insert the shelves as follows:
1. To move to a different position in the unit, insert shelf
at an angle, approximately 15-20°, over the rib in the
side of the unit where you want to place the shelf.
Place the shelf into the unit at an angle to clear the
door.
2. Continue to slide the shelf into the unit at an angle
until it clears the door.
Lower the shelf and push it in completely. E
nsure the
raised edge strip is toward the rear of the unit.
NOTICE
Make sure the shelves are inserted fully into the
unit.
The edge strip toward the rear prevents cans
and bottles from freezing against the cold
evaporator.
2
3
1
21
USER GUIDE
Cleaning 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Cleaning
EXTERIOR CLEANING
Vinyl Clad (Black or White)
Clean surfaces with a mild detergent and warm water
solution. Do not use solvent-based or abrasive cleaners.
Use a soft sponge and rinse with clean water. Wipe with a
soft, clean towel to prevent water spotting.
Clean any glass surfaces with a non-chlorine glass
cleaner.
Stainless Models
Stainless door panels, handles and frames can discolor
when exposed to chlorine gas, pool chemicals, saltwater
or cleaners with bleach.
Keep your stainless unit looking new by cleaning with a
good quality all-in-one stainless steel cleaner and polish
monthly. For best results use Claire
®
Stainless Steel
Polish and Cleaner. Comparable products are acceptable.
Frequent cleaning will remove surface contamination that
could lead to rust. Some installations may require cleaning
weekly.
Do not clean with steel wool pads.
Do not use stainless steel cleaners polishes on
any glass surfaces.
Clean any glass surfaces with a non-chlorine glass
cleaner.
Do not use cleaners not specifically intended for
stainless steel on stainless surfaces (this
includes glass, tile and counter cleaners).
If any surface discoloring or rusting appears, clean it
quickly with Bon-Ami
®
or Barkeepers Friend Cleanser
®
and a nonabrasive cloth. Always clean with the grain.
Always finish with Claire
®
Stainless Steel Polish and
Cleaner or comparable product to prevent further
problems.
Using abrasive pads such as Scotchbrite™ will
cause the graining in the stainless steel to
become blurred.
Rust not cleaned up promptly can penetrate the
surface of the stainless steel and complete
removal of the rust may not be possible.
Integrated Models
To clean integrated panels, use household cleaner per the
cabinet manufacturer’s recommendation.
INTERIOR CLEANING
Disconnect power to the unit.
Clean the interior and all removed components using a
mild nonabrasive detergent and warm water solution
applied with a soft sponge or non-abrasive cloth.
Rinse the interior using a soft sponge and clean water.
Do not use any solvent-based or abrasive
cleaners. These types of cleaners may transfer taste to
the interior products and damage or discolor the interior.
DEFROSTING
Under normal conditions this unit does not require manual
defrosting. Minor frost on the rear wall or visible through
the evaporator plate vents is normal and will melt during
each off cycle.
If there is excessive build-up of 1/4" (6 mm) or more,
manually defrost the unit.
Ensure the door is closing and sealing properly.
22
USER GUIDE
Cleaning 2
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High ambient temperature and excessive humidity can
also produce frost.
CAUTION
!
DO NOT use an ice pick or other sharp
instrument to help speed up defrosting. These
instruments can puncture the inner lining or
damage the cooling unit. DO NOT use any type of
heater to defrost. Using a heater to speed up
defrosting can cause personal injury and
damage to the inner lining.
NOTICE
The drain pan was not designed to capture the
water created when manually defrosting. To
prevent water from overflowing the drain pan,
place towels or other absorbent materials over
the interior drain trough (under the evaporator)
before defrosting.
To defrost:
1. Disconnect power to the unit.
2. Remove all products from the interior.
3. Prop the door in an open position (2 in. [50 mm]
minimum).
4. Allow the frost to melt naturally.
5. After the frost melts completely clean the interior and
all removed components. (See INTERIOR CLEANING).
6. When the interior is dry, reconnect power and turn unit
on.
23
USER GUIDE
Cleaning Condenser 1
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Cleaning Condenser
INTERVAL - EVERY SIX MONTHS
To maintain operational efficiency, keep the front grille
free of dust and lint, and clean the condenser when
necessary. Depending on environmental conditions, more
or less frequent cleaning may be necessary.
WARNING
!
Disconnect electric power to the unit before
cleaning the condenser.
WARNING
!
DO NOT touch the condenser fins. The condenser
fins are SHARP and can be easily damaged.
NOTICE
DO NOT use any type of cleaner on the
condenser unit.
1. Remove the grille. (See GRILLE-PLINTH
INSTALLATION).
2. Clean the condenser coil using a using a soft brush
with a “combing” action or vacuum cleaner. Do not
touch the condenser coil.
3. Install the grille.
Condenser
24
USER GUIDE
Extended Non-Use 1
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Extended Non-Use
VACATION/HOLIDAY, PROLONGED SHUTDOWN
The following steps are recommended for periods of
extended non-use:
1. Remove all consumable content from the unit.
2. Disconnect the power cord from its outlet/socket and
leave it disconnected until the unit is returned to
service.
3. If ice is on the evaporator, allow ice to thaw naturally.
4. Clean and dry the interior of the unit. Ensure all water
has been removed from the unit.
5. The door must remain open to prevent formation of
mold and mildew. Open door a minimum of 2"
(50 mm) to provide the necessary ventilation.
WINTERIZATION
If the unit will be exposed to temperatures of 40°F (5°C)
or less, the steps above must be followed.
For questions regarding winterization, please
call U-Line at +1.800.779.2547.
CAUTION
!
Damage caused by freezing temperatures is not
covered by the warranty.
25
USER GUIDE
Troubleshooting 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Troubleshooting
BEFORE CALLING FOR SERVICE
If you think your U-Line product is malfunctioning, read
the CONTROL OPERATION section to clearly understand
the function of the control.
If the problem persists, read the NORMAL OPERATING
SOUNDS and TROUBLESHOOTING GUIDE sections below
to help you quickly identify common problems and
possible causes and remedies. Most often, this will resolve
the problem without the need to call for service.
IF SERVICE IS REQUIRED
If you do not understand a troubleshooting remedy, or
your product needs service, contact U-Line Corporation
directly at +1.800.779.2547.
When you call, you will need your product Model and
Serial Numbers. This information appears on the Model
and Serial number plate located on the upper right or rear
wall of the interior of your product.
NORMAL OPERATING SOUNDS
All models incorporate rigid foam insulated cabinets to
provide high thermal efficiency and maximum sound
reduction for its internal working components. Despite this
technology, your model may make sounds that are
unfamiliar.
Normal operating sounds may be more noticeable because
of the unit’s environment. Hard surfaces such as cabinets,
wood, vinyl or tiled floors and paneled walls have a
tendency to reflect normal appliance operating noises.
Listed below are common refrigeration components with a
brief description of the normal operating sounds they
make. NOTE: Your product may not contain all the
components listed.
• Compressor: The compressor makes a hum or pulsing
sound that may be heard when it operates.
• Evaporator: Refrigerant flowing through an evaporator
may sound like boiling liquid.
• Condenser Fan: Air moving through a condenser may
be heard.
• Automatic Defrost Drain Pan: Water may be heard
dripping or running into the drain pan when the unit is
in the defrost cycle.
TROUBLESHOOTING GUIDE
DANGER
!
ELECTROCUTION HAZARD. Never attempt to
repair or perform maintenance on the unit
before disconnecting the main electrical power.
Troubleshooting - What to check when problems occur:
Problem Possible Cause and Remedy
Digital Display
and Light Do Not
Work.
Ensure power is connected to the unit.
If the unit is cooling, it may be in Sabbath
mode.
Interior Light
Does Not
Illuminate.
If the unit is cooling, it may be in Sabbath
mode.
Light Remains
on When Door Is
Closed.
For glass door models, press the light icon
and close the door.
Check light actuator under door.
Unit Develops
Frost on Internal
Surfaces.
Frost on the rear wall is normal and will melt
during each off cycle.
If there is excessive build-up of 1/4" or
more, manually defrost the unit.
Ensure the door is closing and sealing
properly.
High ambient temperature and excessive
humidity can also produce frost.
Unit Develops
Condensation on
External
Surfaces.
The unit is exposed to excessive humidity.
Moisture will dissipate as humidity levels
decrease.
Digital Display
Functions, But
Unit Does Not
Cool.
Ensure the unit is not in “Showroom Mode.”
Momentarily unplug or interrupt power
supply to the unit.
Digital Display
Shows ER or E
Followed by a
Number.
E3 indicates the door may be opened too
long. Ensure the door is closing properly. For
other error codes contact U-Line Customer
Service.
26
USER GUIDE
Troubleshooting 2
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
CHECKING PRODUCT TEMPERATURE
To check the actual product temperature in the
unit:
1. Partially fill a plastic (nonbreakable) bottle with water.
2. Insert an accurate thermometer.
3. Tighten the bottle cap securely.
4. Place the bottle in the desired area for 24 hours.
5. Avoid opening the unit during the testing period.
6. After 24 hours, check the temperature of the water. If
required, adjust the temperature control in a small
increment (see CONTROL OPERATION).
Causes which affect the internal temperatures of
the cabinet include:
• Temperature setting.
• Ambient temperature where installed.
• Installation in direct sunlight or near a heat source.
• The number of door openings and the time the door is
open.
• The time the internal light is illuminated. (This mainly
affects product on the top rack or shelf.)
• Obstruction of front grille or condenser.
Product Is
Freezing.
Because product in contact with the rear wall
may freeze, ensure no product is touching
the rear wall.
Adjust the temperature to a warmer set
point.
Product Is Not
Cold Enough.
Air temperature does not indicate product
temperature. See CHECKING PRODUCT
TEMPERATURE below.
Adjust the temperature to a cooler set point.
Ensure unit is not located in excessive
ambient temperatures or in direct sunlight.
Ensure the door is closing and sealing
properly.
Ensure the interior light has not remained on
too long.
Ensure nothing is blocking the front grille,
found at the bottom of the unit.
Ensure the condenser coil is clean and free of
any dirt or lint build-up.
Problem Possible Cause and Remedy
27
USER GUIDE
Wire Diagram 1
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Wire Diagram
42350_B WIRING DIAGRAM
POWER CORD
ASSEMBLY
GROUND:
GREEN or GREEN W/ YELLOW
HOT:
BLACK (115v)
BROWN (220-240v)
NEUTRAL
HOT
RELAY
EMBRACO
COMPRESSOR
GREEN or
GREEN W/ YELLOW
GROUND:
115
VOLT
PLUG
220-240 VOLT
PLUG
OVERLOAD
NEUTRAL:
WHITE (115v)
DARK BLUE (220-240v)
(TO COMPRESSOR)
NEUTRAL:
WHITE (115v)
DARK BLUE (220-240v)
BLUE (115V)
LIGHT BLUE (220V-240V)
(TO COMPRESSOR)
1
10
CONTROL
BOARD
ZONE TEMP
FUSE
16
8
9
1
6
1
10
5
EVAP TEMP
L/T DOOR SWITCH
AMBIENT TEMP
R/B LIGHT
L/T LIGHT
COND FAN
EVAP TEMP
R/B DOOR SWITCH
CAP
PROGRAMING
TO DISPLAY
OPEN
ANTENNA
J9
J10
HOT (LIGHT BLUE)
OVERLOAD
EMBRACO COMPRESSOR
220-240 VOLT
RELAY
GREEN W/ YELLOW
GROUND:
NEUTRAL:
DARK BLUE
CAP.
BROWN BLUE
115 VOLT
28
USER GUIDE
Product Liability 1
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Product Liability
Field service technicians are authorized to make an initial
assessment in the event of reported damages. If there are
any questions about the process involved, the technician
should call U-Line for further explanation.
While inspecting for defects or installation issues, photos
should be taken to document any damages or issues
found.
During the assessment, if the service technician is able to
find the source of the damage and it can be resolved by
replacement of a part, the servicer is authorized to
replace the part in question. The part that caused the
damage must be returned to U-Line in its entirety. The
part must be clearly labeled with the serial number of the
unit it was removed from, the date, and the servicer who
removed the part.
If the service technician determines the damage is the
result of installation issues (water connection/drain, etc.),
the consumer would be notified and the issues shall be
resolved at the direction of the consumer.
If damage is evident and the service technician is unable
to find the source, U-Line must be contacted at 1-800-
799-2547 for further direction
8900 N. 55th Street • Milwaukee, WI 53223
T: +1.414.354.0300 • F: +1.414.354.354.5696
Website: www.u-line.com
Right product. Right place.
Right temperature Since 1962.
29
USER GUIDE
Warranty Claims 1
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Warranty Claims
The following information defines the parameters for filing
a warranty claim:
• Valid serial number needed
• Valid model number needed
• Narda (or equivalent) form or submitted online at
www.u-line.com
• 60 day submittal deadline from date of completed
service
• Only one repair or unit per warranty claim
• Refrigerant should be labeled and included on the labor
submittal
• Door and water level adjustments are covered 30 days
from install date.
Serial Number Requirements:
A typical serial number is shown above. The first two
digits of the first segment, 14, represents the production
year. The number between the dashes, 12, represents the
production month. In most cases, warranty status can be
verified by the production date information within the
serial number.
• Alternatively, a Proof of Purchase (or equivalent) may
submitted with the warranty claim to document
warranty status. We also accept the following
information to verify warranty status:
• New Construction Occupancy Documents
•Closing Paperwork
• Final Billing – Remodel
Noting all of the following on the warranty claim will be
considered proof of purchase, hard copy will not be
required:
• Name of the selling Dealer
• Date of purchase/installation
• Order or Invoice number (if available)
• Description of document reviewed (i.e. store receipt,
closing paperwork, etc)
Parts and labor claims are paid separately. Indicate part
numbers and description for parts used in the warranty
repair. Include the purchase invoice and name of the parts
supplier used to procure the parts.
14 30911 12 XXXX
Year
Month
30
U-1215RS-00B
Item Description U-Line P/N
1 Anti tip bracket w/screws 80-54239-00
2 Back panel 80-54229-00
3 Compressor electricals only 80-54149-00
4 Compressor w/electricals 80-54150-00
5 Condenser Assembly 80-54231-00
6 Condenser fan w/screws 80-54014-00
7 Control Housing 80-54259-00
8 Display module 80-54236-00
9 Door assembly w/hinges 80-54243-00
10 Gasket, door 80-54235-00
11 Drain pan w/double sided tape 80-54217-00
12 Drier 80-54055-00
13 Evaporator assembly 80-54232-00
14 Glass shelf (1) w/edge trim 80-54240-00
15 Glass shelf btm 80-54241-00
16 Grille w/screws 80-54230-00
17 Handle w/logo 80-54214-00
18 Hinges(2) w/screws 80-54233-00
19 LED light strip and cover assy 80-54000-00
20 Leg Levelers (4) 80-54201-00
21 Magnet w/bkt and screws (2) 80-54250-00
22 Main board (no case or wires) 80-54008-00
23 Packaging 80-54238-00
24 Power cord 80-54171-00
25 Reed switch assembly 80-54284-00
26 Thermistor (1 pc) 80-54006-00
27 Thermistor cover and pin 80-54237-00
28 Wire harness, board 80-54251-00
Parts
Parts 1
1
2
7
8
9
10
13
14
15
16
17
18
19
20
21
25
26 27
3
4
5
6
11
12
22
31
USER GUIDE
Ordering Replacement Parts 1
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Ordering Replacement Parts
If you have a purchasing account, please utilize our
service website to order parts.
Orders may also be placed by Fax or phone. See our
contact information below:
www.U-LineService.com (with service login)
FAX Number: +1.414.354.5696
Phone Number: +1.800.779.2547
NOTICE
Use only genuine U-Line replacement parts. The
use of non-U-Line parts can reduce speed of ice
production, cause water to overflow from ice
maker mold, damage the unit, and void the
warranty.
Warranty parts will be shipped at no charge after U-Line
confirms warranty status. Please provide the model, serial
number, part number and part description. Some parts
will require color or voltage information.
If U-Line requires the return of original parts, we will
inform you when the parts order is taken. This
requirement will be noted on your packing list. A prepaid
shipping label will be included with the replacement part.
Please enclose a copy of the parts packing list and any
labor claims with your return. Please be sure the model
and serial numbers are legible on the paperwork. Tag the
part with the reported defect.
When ordering a non-warranty part, you will need an open
account and tax exemption on file at U-Line. Another
option would be to visit www.u-line.com to locate an
authorized parts distributor in your area.
32
USER GUIDE
R-600A Specifications 1
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
R-600A Specifications
For R-600a refrigerant service tips and more videos, go
to: www.u-line.com/videos
.
WARNING
!
Flammability warnings for a pure-iso-butane
refrigerant.
Technician m ust observe al l federal, s tate and local la ws regardi ng refrigera nts.
Gloves and Eye Protection must be used.
R-600a is considered non-toxic, but is flammable
when mixed with air.
Keep a dry powder type fire extinguisher in the
work area.
R-600a is heavier than air, do not allow any
leakage/migration to low areas such as
basements and stairs.
Never use a torch on a fully charged
refrigeration system.
Never substitute U-Line OEM replacement parts
or methods of construction.
R-600a must be stored and transported in
approved containers.
33
USER GUIDE
R-600A Specifications 2
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
WARNING
!
Only skilled and well trained service technicians
permitted to service R-600a equipped products.
All tools and equipment must be approved for
use with R-600a refrigerant.
Local, state and federal laws, standards must be
observed along with proper certification and
licensing.
Ventilation is required during servicing.
No conversions to R-600a from any other
refrigerants. OEM R-600a equipped unit only.
Service area must be free of ignition sources.
No smoking is allowed in the service area.
All replacement electrical components must be
OEM and installed properly (sealed and
covered).
If the evaporator is cold prior to service, it must
be thawed prior to service.
When using a vacuum pump, start pump before
opening refrigeration system.
Vacuum pump and recovery equipment should
be at least 10 feet from the work area.
It is recommended that a simple LPG gas
detector is on site during service.
Ensure that all R-600a is removed from the
system prior to brazing any part of the sealed
system.
Only a clean, dry leak free system should be
charged with R-600a.
R-600A SPECIFICATIONS/LABELING
R-600a equipped products are labeled (both the unit and
the compressor).
R-600a is colorless and odorless.
R-600a is considered non-toxic, but is flammable when
mixed with air.
Do not remove or alter any R-600a labeling on the
product.
Use only a refrigerant grade R-600a from a properly
labeled container.
RECOVERING/RECLAIMING R-600A
(R-600a has been exempted from recovery/reclaiming
requirements by the US EPA)
Recovery/Reclaiming equipment must be approved for use
with R-600a.
Ensure the evaporator is at room temperature prior to
recovery/reclaiming R-600a.
Use a common piercing pliers or piercing valve to remove
R-600a from the compressor process tube. (Note: Piercing
devices must not be left on the system and must be
replaced with a Schrader type valve.)
34
USER GUIDE
R-600A Specifications 3
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Evacuate/reclaim via the piecing pliers to ensure the
system is empty of R-600a before any system work is
performed.
The recovery cylinder must be evacuated (no air inside)
prior to accepting R-600a.
The recovery cylinder must not be filled more than 45%
safe fill level and refrigerants must not be mixed.
The recovery cylinder must be clearly marked with R-
600a and Flammable Warning labels.
Ensure proper ventilation during recovery/reclaiming of R-
600a.
Start vacuum pump/recovery pump prior to piercing the
compressor process tube.
Follow recovery/reclaim OEM instructions for the specific
equipment used.
SYSTEM REPAIR
Ensure no residual R-600a refrigerant is left within the
system prior to repair (simple venting is not sufficient).
Evacuate and charge with dry nitrogen for leak checks.
Repair leaks or replace system parts as required.
When re-brazing, the system must be purged with dry
nitrogen and at least one access point open to the
atmosphere.
When re-brazing, proper ventilation is required along with
constant monitoring for the presence of R600a refrigerant.
The filter dryer must be replaced any time the sealed
system is serviced.
No system should be open to the atmosphere for longer
than 15 minutes to avoid moisture migration into the
system components.
LEAK DETECTION
After removal of the R-600a, the unit can be charged with
dry nitrogen or helium.
Electronic leak detection or soap solution can be used to
check for nitrogen/helium leaks.
Never use a halide torch or lighted match to check the
system for leaks at any time.
The high side of the refrigeration system (compressor
discharge to outlet of drier) must be leak tested with the
compressor running.
35
USER GUIDE
R-600A Specifications 4
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
The low side of the refrigeration system (evaporator,
compressor and suction line) must be leak tested with the
compressor off (equalized pressure).
RECHARGING
No air is ever to be allowed inside the refrigeration system
(R-600a refrigerant or dry nitrogen only).
Never use a torch on a fully charged refrigeration system.
Install a Schrader Type access port on the compressor
process stub.
Evacuate the system to 100 microns prior to charging.
Weigh in the R-600a charge using a refrigerant scale. (run
compressor an extra two minutes to clear the charging
hoses).
Seal the Schrader Type access port, a proper cap and seal
must be used to close the system.
SUMMARY
Safely handling R-600a requires proper procedures and
training.
R-600a approved service tools must be used.
R-600a labeling must not be removed or altered.
Proper ventilation during service is required.
Never apply a torch to a charged R-600a refrigeration
system.
Use OEM replacement service parts and do not alter the
construction of the unit.
36
USER GUIDE
System Diagnosis Guide 1
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
System Diagnosis Guide
REFRIGERATION SYSTEM DIAGNOSIS GUIDE
System
Condition
Suction
Pressure
Suction
Line
Compressor
Discharge
Condenser Capillary
Tube
Evaporator Wattage
Normal Normal Slightly below
room
temperature
Very hot Very hot Warm Cold Normal
Overcharge Higher than
normal
Very cold may
frost heavily
Slightly warm
to hot
Hot to warm Cool Cold Higher than
normal
Undercharge Lower than
normal
Warm-near
room
temperature
Hot Warm Warm Extremely cold
near inlet -
Outlet below
room
temperature
Lower than
normal
Partial
Restriction
Somewhat
lower than
normal vacuum
Warm - near
room
temperature
Very hot Top passes
warm - Lower
passes cool
(near room
temperature)
due to liquid
Room
temperature
(cool) or
colder
Extremely cold
near inlet -
Outlet below
room
temperature
backing up
Lower than
normal
Complete
Restriction
In deep
vacuum
Room
temperature
(cool)
Room
temperature
(cool)
Room
temperature
(cool)
Room
temperature
(cool)
No refrigeration Lower than
normal
No Gas 0 PSIG to 25" Room
temperature
(cool)
Cool to hot Room
temperature
(cool)
Room
temperature
(cool)
No refrigeration Lower than
normal
37
USER GUIDE
Compressor Specifications 1
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Compressor Specifications
DANGER
!
Electrocution can cause death or serious injury.
Burns from hot or cold surfaces can cause
serious injury. Take precautions when servicing
this unit.
Disconnect the power source.
Do not stand in standing water when working
around electrical appliances.
Make sure the surfaces you touch are not hot or
frozen.
Do not touch a bare circuit board unless you are
wearing an anti-static wrist strap that is
grounded to an electrical ground or grounded
water pipe.
Handle circuit boards carefully and avoid
touching components.
To measure the start winding resistance, measure across
the C and S pins.
To measure the run winding resistance, measure across
the C and R pins.
Also check S to R and you should get the sum of the run
and start windings.
To ensure the windings are not shorted, check the S and R
to ground.
* All resistance readings are ±10%
EMX20CLC
Refrigerant R600a
Voltage 115 - 127 VAC
Frequency 60 Hz
Run Cap 12μF/165 VAC
Start Winding 6.7 Ohm at 77°F
Run Winding 12.6 Ohm at 77°F
LRA 3.7 A
FLA 0.5 A
Starting Device 8EA14C
Overload 4TM142RFBYY-53
C
S
R
OVERLOAD PROTECTOR
STARTING RELAY
CAPACITOR
RELAY COVER
ULIN_0368_A
38
USER GUIDE
Troubleshooting - Extended 1
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Troubleshooting - Extended
CAUTION
!
Never attempt to repair or perform maintenance
on the unit until the main electrical power has
been disconnected from the unit.
SPECIFIC ERRORS AND ISSUES
The technically advanced diagnostic capabilities of the
electronic controls utilized on the 1200 and 2200 series
units allows for easy and thorough troubleshooting.
Navigation of the control is the key and is explained in the
CONTROL OPERATION section of the manual, along with
control button layout, control function descriptions, a
service mode menu and service menu selection
explanations.
Verification of temperature and thermistor performance
can be identified by directly viewing thermistor readings in
the service mode.
Component failure issues can be identified through service
mode menu #19, “Component Testing.” Individual
components can be switched on and off to check for both
proper function of a specific component and also delivery
of supply voltage to the components through the relays
and DC outputs located on the relay/power board.
Included in this section are some diagnostic tips and of
course, if additional help is required please contact the
U-Line Corp, “Customer Care Facility” at +1.800.779.2547
for assistance.
NORMAL OPERATING SOUNDS
All models incorporate rigid foam insulated cabinets to
provide high thermal efficiency and maximum sound
reduction for its internal working components. Despite this
technology, your model may make sounds that are
unfamiliar.
Normal operating sounds may be more noticeable because
of the unit’s environment. Hard surfaces such as cabinets,
wood, vinyl or tiled floors and paneled walls have a
tendency to reflect normal appliance operating noises.
Listed below are common refrigeration components with a
brief description of the normal operating sounds they
make. NOTE: Your product may not contain all the
components listed.
• Compressor: The compressor makes a hum or pulsing
sound that may be heard when it operates.
• Evaporator: Refrigerant flowing through an evaporator
may sound like boiling liquid.
• Condenser Fan: Air moving through a condenser may
be heard.
• Automatic Defrost Drain Pan: Water may be heard
dripping or running into the drain pan when the unit is
in the defrost cycle.
Solenoid Valves: An occasional clicking sound may be
heard as solenoid valves are operated.
39
USER GUIDE
Troubleshooting - Extended 2
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
TROUBLESHOOTING GUIDE
Concern Potential Causes Suggested Remedy
Not Cooling Compressor overheating Verify proper air flow through condenser. Is condenser clean?
Confirm condenser fan operation.
Confirm proper compressor operating voltage. Use #19, Component
Testing in Service Mode.
Compressor not operating Confirm proper compressor operating voltage. Use #19, Component
Testing in Service Mode.
Test overload and relay, replace as needed.
Compressor operating - no cooling Refer to System Diagnosis Guide.
Evaporator fan not operating Use #19, Component Testing in Service Mode.
Frozen Product Control set too cold Adjust Set Point Temp accordingly.
Review logged error codes Refer to #14, Error Log in Service Mode.
Thermistor failure Check Error Log in Service Mode, OHM thermistor.
Frost Buildup
Inside Unit
Door Ajar or Restricted from Closing Check door clearance to adjoining cabinetry. Check distribution of
product in unit.
Evaporator fan not operating Use Relay Toggle, Component Testing in Service Mode.
Thermistor failure Check Error Log.
Display Not
Working
Unit placed in Sabbath mode? Press and hold for 5 seconds to check.
Display unplugged Verify that both ends of the display wiring are firmly connected.
Display wiring broken or damaged Perform continuity test of wiring and replace as needed.
Internal Lights
Not Working
Control Setting Unit set to Sabbath Mode. Press and hold for 5 seconds to check.
Door switch misaligned or defective Check the function of reed switch and door magnet adjustment.
Noisy Refrigeration tubing touching cabinet Carefully reposition tubing.
Fan blade obstruction (wiring, foam
insulation, packaging material)
Remove obstruction.
40
USER GUIDE
Troubleshooting - Extended 3
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
MAIN CONTROL
The main control board is very robust and is rarely the
cause of system issues. It is important to fully diagnose
the board for any suspected failures before attempting to
remove the board for replacement or service. Follow the
guidelines below to fully test and diagnose the main
control.
Power Fault
If the unit does not (or seems to not) power on, follow the
flow chart below to help diagnose the issue. Before
beginning it is important to first verify the unit is not
simply set to sabbath mode.
Testing The Main Control
If the main control is suspected of being faulty, the
following procedure should be performed to verify main
control for functionality.
Relay & DC Outputs
One of the primary functions of the main control is to
operate the multiple relay and DC outputs during each
cycle. Verify proper operation of these relays using the
following procedure.
1. Enter “Relay Toggle” through the service menu.
NOTICE
Frequently toggling the compressor relay could
force the compressor into overload. The
compressor will automatically deactivate during
an overload and will remain deactivated until the
overload switch cools. This could take some
time. It is important to allow the compressor at
least 5 minutes off time between relay cycles.
2. Toggle the relay. Its related component should
activate / deactivate with the switching of the relay. If
it does not, test component.
Other Suspected Main Control Faults
If other components have been ruled out as being faulty
but the unit continues to have operating issues, it is most
likely due to a configuration error. Configuration errors
can be cleared by restoring the unit to its factory default
setting. Factory defaults may be restored through the
service menu.
CAUTION
!
Precautions must be taken while working with
live electrical equipment. Be sure to follow
proper safety procedures while performing tests
on live systems.
Check Voltage
At Wall Outlet
Verify Voltage At
Main Control
Voltage Input
Check Fuse F1
For Continuity
Replace
Reed Switch
Replace Main
Board
Replace
Fuse
Replace
Power Cord
Alert Customer
Of Power Failure
Is the Reed
Switch Operating
Properly?
Inspect
Customer UI
and Data Cable
Connect Test Display
Cycle Power And Check
For Operation
No Voltage
No Voltage
Voltage
Continuity
Operating
Not Operating
No Continuity
No
Yes
Voltage
41
USER GUIDE
Troubleshooting - Extended 4
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
REED SWITCH
A reed switch is used to monitor door state. When the
door is closed magnetic force pulls the reed to its contact
and closes the circuit which turns the light and display off.
When the door is open the reed pulls away from the
contact and opens the circuit. If the door is left open for
longer than 5 minutes, the switch will trigger an error code
and set an audible warning.
Magnet Close To Switch
(Door Closed)
(Switch Closed)
Magnet Away From Switch
(Door Open)
(Switch Open)
42
USER GUIDE
Control Operation - Service 1
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Control Operation - Service
UI BUTTON LAYOUT
1. Hidden Button
-Accesses Service Menu
-No LED directly above. All LEDs turn on with button
activation except #7.
2.
Up Button
-Increases temperature
-Navigates through service menu
-LED activated with button activation.
3.
Down Button
-Decreases temperature
-Navigates through service menu
-LED activated with button activation
4.
Light Button
-Activates light for 3 hours on select models
-Used to select items in service menu
-LED activated with button activation
5.
Power Button
-Turns unit off/on
-LED activated with button activation (only turning unit
off)
6. Clean Button
-Activates Clean Cycle on CLR models
-LED activated with button activation
7.
LED
-No button
123 4567
43
USER GUIDE
Control Operation - Service 2
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
DOOR ALERT NOTIFICATION
When the door is left open for more than 5 minutes:
• An audible tone will sound for several seconds every
minute.
• “dr” will appear in display.
Close door to silence alert and reset.
VIEWING ACTUAL TEMPERATURE
In viewing temperature in these modes any offsets are
taken into account. This means that if you place a therm-
istor in a known temperature, let’s say ice water, it may
not read the 32°F that you would assume. If the control
offset was preset at -3°F while you placed the thermistor
in an icebath, the actual thermistor reading when viewing
actual temperature would read 35°F. In the unit this would
cause the cabinet to push itself 3° cooler. To view pure
thermistor readings you must go into the service menu
and choose the correct option.
To view the thermistor temperature, push and release the
up and down keys. The display will show the corrected
refrigerator temperature.
SHOWROOM MODE
This mode is designed to show units in a display environ-
ment. When in this mode the only functions will be the
control and cabinet lights. The compressor, fans, etc. will
not operate. To enter/exit this mode hold the light key
and the power key for 5 seconds. The display will flash
once and beep and the degree symbol will begin to flash.
When the degree symbol is flashing the unit will allow the
use of the control for demonstrations. The unit can be left
in this mode indefinitely.
SERVICE MODE
This mode has options available for service diagnostics.
To enter the mode hold the hidden key for 10 seconds.
The display will show “0.” When in this mode use the up
and down arrows to select the desired option. The LIGHT
key is the ENTER key and will initiate the function. If
changing a setting, you must press the LIGHT key again
to retain the changed setting. To exit the service mode
scroll to option “0” and press the LIGHT key. After five
minutes of not touching any keys the mode will also exit
automatically.
CONTROL FUNCTION QUICK GUIDE
FUNCTION COMMAND DISPLAY/OPTIONS
ON/OFF Press and release Unit will immediately turn ON or OFF
Toggle lights
Press and release to leave interior light
on for 3 hours
Glass door wine captains and beverage centers
only.
Adjust refrigerator
temperature
Push and release
When the “F” or “C” in the display is flashing,
push to adjust the set point
temperature.
View temperature in unit Push and release the together
The display will flash and then toggle from set
point to temperature in unit.
Toggle between F/C Hold the for five seconds The display will change units.
or
or
and
and
44
USER GUIDE
Control Operation - Service 3
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
SERVICE MODE GUIDE
1. THERMISTOR 1 — ZONE
This shows the pure thermistor reading with no
offsets taken into account.
2. THERMISTOR 2 — EVAPORATOR
This shows the pure thermistor reading with no
offsets taken into account.
3. Does not apply to this model.
4. Does not apply to this model.
5. THERMISTOR 1 — ZONE OFFSET
(DO NOT MAKE AN ADJUSTMENT TO THIS WITHOUT
CONTACTING TECH LINE: 800-779-2547)
This calibration is only to be used if actual
temperature at thermistor #1 is off from set
point.
By adjusting the offset higher we can force the
unit to drive the temperature down below the set
point. (example: adjusting from 0 to +2 will drop
the unit temperature 2 degrees)
6. THERMISTOR 2 — EVAPORATOR OFFSET
(DO NOT MAKE AN ADJUSTMENT TO THIS WITHOUT
CONTACTING TECH LINE: 800-779-2547)
7. Does not apply to this model.
8. Does not apply to this model.
9. THERMISTOR 2 — SET POINT MINUS
OFFSET
This shows the thermistor reading with offsets
taken into account.
10. Does not apply to this model.
11. Does not apply to this model.
12. ADJUST DEFROST INTERVAL — 3 TO 24
HOURS
This will adjust the interval between defrosts
from 3 to 24 hours. Adjusting from the factory
settings may cause undesired temperature in
the refrigerator section.
13. ADJUST DEFROST DURATION — 0 TO 99
MINUTES
The length of the defrost can be adjusted 0 to 99
minutes long. The other defrost parameters still
apply. Lengthening a defrost may cause higher
than normal temperatures in the refrigerator
section.
# Service Mode Menu Item
1 View thermistor #1 (no offsets)
2 View thermistor #2 (no offsets)
3 View thermistor #3 (no offsets)
4 View thermistor #4 (no offsets)
5 Adjust thermistor #1 offset
6 Adjust thermistor #2 offset
7 Adjust thermistor #3 offset
8 Adjust thermistor #4 offset
9 View thermistor #2 set point no offsets
10 View thermistor #3 set point no offsets
11 View thermistor #4 set point no offsets
12 Adjust defrost interval 3 to 24 hours
13 Adjust defrost duration 0 to 99 minutes
14 View error log
15 Clear error log
16 Adjust thermistor #1 differential
17 Adjust evaporator fan delay in minutes (start of cooling
cycle) 0 - 99 minutes
18 Adjust evaporator fan delay in minutes (after cooling
cycle stops) 0 - 99 minutes
19 Individual component toggle
20 Model number indicator
21 Light all LED segments of display
22 View defrost cycles
23 View compressor run time
24 Activate defrost/harvest
25 Restore factory defaults
26 View software version - main board
27 View software version - user interface
28 Login period
29 Factory test mode
0Exit service mode
NAVIGATE SERVICE MODE
Use up or down arrows to scroll through the menu.
Use the light bulb key to enter or exit menu. If values
have been changed, they will be saved when exiting.
SERVICE MODE GUIDE
45
USER GUIDE
Control Operation - Service 4
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
14. VIEW ERROR LOG
A list of the errors in the order they occurred will
scroll once on the display. All errors are logged
in memory. Only door error is displayed on the
display and has an audible signal.
E0:
Door 1 (upper) open.
E1: Thermistor 1 open.
E2: Thermistor 2 open.
E3: Thermistor 3 open.
E4: Thermistor 4 open (Does not apply to this
model).
E5: Thermistor 1 shorted.
E6: Thermistor 2 shorted.
E7: Thermistor 3 shorted.
E8: Thermistor 4 shorted (Does not apply to this
model).
E9: Door 2 (lower) open.
P1: Pump Circuit open (Does not apply to this
model).
15. CLEAR ERROR LOG
To clear errors, press and hold
(5 seconds)
when CLR is flashing.
16. THERMISTOR — 1 DIFFERENTIAL
This number should not be adjusted.
17. Does not apply to this model.
18. Does not apply to this model.
19. INDIVIDUAL COMPONENT TOGGLE
20. MODEL NUMBER INDICATOR
Displays the two-digit model number of the
specific unit. See model list table.
21. LIGHT ALL LED SEGMENTS
This will illuminate all the LEDs on the display to
ensure they work properly.
22. VIEW DEFROST CYCLES
Displays the number of defrosts that have
occurred in the past 24 hours.
23. VIEW COMPRESSOR RUNTIME
This will show the number of minutes the
compressor has run in the prior cycle (or
current cycle if the compressor was running
when service mode was entered).
24. ACTIVATE DEFROST/HARVEST
Turns on the hot gas bypass valve allowing hot
gas to circulate through the evaporator causing
frost to melt.
25. RESTORE FACTORY DEFAULTS
Will restore all adjustable functions to their
factory settings.
26. SOFTWARE VERSION — MAIN BOARD
Displays software version of the main control
board.
27. SOFTWARE VERSION —
USER INTERFACE
Displays software version of the user interface.
28. LOG IN PERIOD
Factory use only - do not adjust.
29. FACTORY TEST MODE
Should be 0.
0. EXIT SERVICE MODE
Display # Relay/Output
0 Exit
2 Relay 2
3 Relay 3
4 Relay 4
5 Relay 5
6 Relay 6
7 Relay 7
8 DC Output 1
9 DC Output 2
10 DC Output 3
11 DC Output 4
12 DC Output 5
SEE RELAY/OUTPUT CHART
46
USER GUIDE
Control Operation - Service 5
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
MODEL LIST
PROGRAMMING THE UNIT TO CORRECT
MODEL NUMBER
1. Disconnect the unit from power source.
2. Push and hold the U-Line button.
3. While still holding the U-Line button, plug the
unit into the appropriate power source.
4. When the flashing digits appear (3-5 seconds),
use the up and down arrow buttons to select the
appropriate model number*.
*(See Above “Model List”)
5. Press the light bulb button once.
6. The display will blink, and then will appear as the
programmed display.
1000 MODEL
INDICATOR
2000 (120V) MODEL
INDICATOR
2000 (230V) MODEL
INDICATOR
1215R 07 2218R 05 2245R 55
1215WC 12 2218RGL 04 2245DC 54
1224BEV 13 2218WC 06 2245WC 56
1224DWR 08 2224BEV 00 2260DC 50
1224R 14 2224FZR 11 2260FZR 57
1224RF 09 2224R 02 2260R 52
1224RSOD 10 2224RGL 01 2260RDC 51
1224WC 15 2224WC 03 2260WC 53
CLR1215 18 2224ZWC 59 2260ZWC 58
CO1224F 19 ADA24R 17
or
47
USER GUIDE
Control Operation - Service 6
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Name Relay 2 Relay 3 Relay 4 Relay 5 Relay 6 Relay 7
DC
Out
p
ut 1
DC
Out
p
ut 2
DC
Out
p
ut 3
DC
Out
p
ut 4
DC
Out
p
ut 5
1215R N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
1215WC N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
124BEV N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
1224DWR
Mullion
Heater
N/A N/A N/A N/A Compressor Top Light Evaporator Fan Condenser Fan N/A Bottom Light
1224R N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
1224RF N/A N/A Pan Heater Hot Gas Valve N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
1224RSOD N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
1224WC N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
ADA24R N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
CLR1215 N/A Pump Water Valve Hot Gas Valve
Condenser
Fan
Compressor Light N/A N/A N/A N/A
CO1224F Ice Maker 2 Ice Maker 1 Pan Heater Hot Gas Valve N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
2218R N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
2218RGL N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
2218WC N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
2224BEV N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
2224R N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
2224RGL N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
2224WC N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
2224ZWC N/A N/A vl2 vl1 N/A Compressor Top Light N/A Condenser Fan N/A Bottom Light
2245R N/A Hot Gas Valve N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
2245RDC N/A Hot Gas Valve N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
2245WC N/A Hot Gas Valve N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
2260DC N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
2260R N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
2260RDC N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
2260WC N/A N/A N/A N/A N/A Compressor Light Evaporator Fan Condenser Fan N/A N/A
2260ZWC N/A N/A vl2 vl1 N/A Compressor Top Light N/A Condenser Fan N/A Bottom Light
5HOD\2XWSXW&KDUW
48
USER GUIDE
Thermistor 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Thermistors
Thermistors are used for various temperature readings.
Thermistors provide reliable temperature readings using a
resistance which varies based on surrounding
temperatures. If a faulty thermistor is suspected it may
be tested using an accurate ohmmeter.
Both thermistors in the unit are identical. If a thermistor is
suspected of being defective, the resistance can be
verified. Place the thermistor in an ice water bath, the
resistance should read 16.1k OHMs +/-5% on your meter.
Thermistor connections must be kept clean. A thermistor
connection that has become corroded can cause
resistance values from the thermistor to change as they
pass through a dirty connection to the board.
It is for that reason that we apply dielectric grease to all of
our thermistor connections. Dielectric grease will help to
keep thermistor connections clean and dry.
If you change a thermistor in the unit please re-apply
dielectric grease to the connection. If you encounter a
dirty thermistor connection, you should replace the
thermistor and the thermistor harness.
Thermistor error information can be found in the Control
Operations - Service section.
This unit has two thermistors.
Thermistor one (Zone):
Located along the right hand side wall. It is used to
maintain the operating temperature within that zone.
Thermistor two (Evaporator):
Located on the evaporator. It is used for defrost.
THERMISTOR FAILURE
Zone Thermistor
If the zone thermistor in the unit fails, the unit will
continue to cool in a backup mode (Self Preservation
Mode) to preserve the integrity of the contents. The unit
will otherwise operate normally.
1000 Series Self Preservation Mode:
The unit will cycle on for 10 minutes then off for 40
minutes.
Evaporator Thermistor
If the evaporator thermistor fails, the unit will rely on a
preset defrost timer during defrost cycles. The unit will
otherwise operate normally. Refer to defrost section.
Thermistor Resistance Data
Temp (F) Temp (C)
Nominal Resistance
(OHMS)*
-40 -40 169157
-31 -35 121795
-22 -30 88766
-13 -25 65333
-4 -20 48614
5-15 36503
14 -10 27681
23 -5 21166
32 0 16330
41 5 12696
50 10 9951
59 15 7855
68 20 6246
77 25 5000
86 30 4029
95 35 3266
104 40 2665
113 45 2186
122 50 1803
131 55 1495
140 60 1247
149 65 1044
158 70 879
167 75 743
176 80 631
* (+/-5%)
49
USER GUIDE
Defrost 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Defrost
The models below have automatic or frost free design and do not require manual defrosting under normal conditions.
The defrost settings for 3000 series models are determined by zone.
Defrost Settings
Base Model Variant(s) Compressor Run Time
Between Defrost (Hours)
Duration in Minutes
(Maximum)
Stop Temperature
°F (°C)
1224 RF 12 45 15 (-9)
1215/1224/2218/2245/
2224/2260
WC, ZWC 12 45 45 (7)
1215/1224/2218/2245/
2224/2260
R, RSOD, RDC,
BEV, DC, DWR, RGL
12 45 42 (6)
CO29 F 12 18 n/a
CO1224 F 12 18 45 (7)
1224FZR Freezer Mode 6 45 42(6)
1224FZR Refrigerator Mode 12 45 42(6)
Defrost Settings by Zone (3000 Series)
Zones Compressor Run Time
Between Defrost (Hours)
Duration in Minutes
(Minimum)
Duration in Minutes
(Maximum)
Stop Temperature
°F (°C)
Beverage/Drinks 12 5 60 42 (6)
Market/Fresh 12 5 60 42 (6)
Root/Root Cellar 12 5 60 45 (7)
Pantry 12 5 60 42 (6)
White Wine 12 5 60 45 (7)
Red Wine 12 5 60 45 (7)
Sparkling Wine 12 5 60 45 (7)
Polar 6 5 20 42 (6)
Deli 12 5 60 42 (6)
50
USER GUIDE
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U-Line Corporation (U-Line) Limited Warranty
One Year Limited Warranty
For one year from the date of original purchase, this U-Line product warranty covers all parts and labor to repair or replace any part of the
product that proves to be defective in materials or workmanship. For products installed and used for normal residential use, material
cosmetic defects are included in this warranty, with coverage limited to 60 days from the date of original purchase. All service provided by U-
Line under the above warranty must be performed by U-Line factory authorized service, unless otherwise specified by U-Line. Service
provided during normal business hours.
Available Second Year Limited Warranty
Beyond the standard one year warranty outlined above, U-Line offers an extension of the one year warranty coverage for an additional
second year from the date of purchase, free of charge. To take advantage of this second year warranty, you must register your product with
U-Line within two months from the date of purchase at u-line.com providing proof of purchase.
Five Year Sealed System Limited Warranty
For five years from the date of original purchase, U-Line will repair or replace the following parts, labor not included, that prove to be
defective in materials or workmanship: compressor, condenser, evaporator, drier, and all connecting tubing. All service provided by U-Line
under the above warranty must be performed by U-Line factory authorized service, unless otherwise specified by U-Line. Service provided
during normal business hours.
Terms
These warranties apply only to products installed in any one of the fifty states of the United States, the District of Columbia, or the ten
provinces of Canada. The warranties do not cover any parts or labor to correct any defect caused by negligence, accident or improper use,
maintenance, installation, service, repair, acts of God, fire, flood or other natural disasters. The product must be installed, operated, and
maintained in accordance with the U-Line User Guide.
The remedies described above for each warranty are the only ones that U-Line will provide, either under these warranties or under any
warranty arising by operation of law. U-Line will not be responsible for any consequential or incidental damages arising from the breach of
these warranties or any other warranty, whether express, implied, or statutory. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you. These warranties give you specific legal
rights, and you may also have other rights which vary from state to state.
Any warranty that may be implied in connection with your purchase or use of the product, including any warranty of merchantability or any
warranty fit for a particular purpose is limited to the duration of these warranties, and only extends to five years in duration for the parts
described in the section related to the five year limited warranty above. Some states do not allow limitations on how long an implied warranty
lasts, so the above limitations may not apply to you.
• The warranties only apply to the original purchaser and are non-transferable.
• The second year and five year warranties cover products installed and used for normal residential or designated marine use only.
• The warranties apply to units operated outside only if designed for outdoor use by model and serial number.
• Replacement water filters, light bulbs, and other consumable parts are not covered by these warranties.
• The start of U-Line’s obligation is limited to four years after the shipment date from U-Line.
• In-home instruction on how to use your product is not covered by these warranties.
• Food, beverage, and medicine loss are not covered by these warranties.
• If the product is located in an area where U-Line factory authorized service is not available, you may be responsible for a trip charge
or you may be required to bring the product to a U-Line factory authorized service location at your own cost and expense.
• Units purchased after use as floor displays
, and/or certified reconditioned units, are covered by the limited one year warranty only and
no coverage is provided for cosmetic defects.
• Signal issues related to Wi-Fi connectivity are not covered by these warranties.
For parts and service assistance, or to find U-Line factory authorized service near you, contact U-Line:
8900 N. 55th Street, Milwaukee, WI 53223 • u-line.com • onlineservice@u-line.com • +1.800.779.2547
Copyright © 2014/2017 U-Line Corporation. All Rights Reserved. | Publication Number 30379 | 10/2017 Rev. L
Warranty 1
51
