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28
BEFORE YOU CALL FOR SERVICE
Your dryer is capable of diagnosing a number of its own problems. It will sound a
continuous series of beeps and display a code when it has a problem that you can
correct yourself. All control panel lights will turn off and a code will be displayed to
inform you what the problem is. To stop the beeps sounding, touch any button on
thecontrol panel. Do not try to continue your drying cycle once you stop the beeps.
Youmust address the problem the dryer is alerting you to.
User warnings
Check this chart before you call for service.
PROBLEM DISPLAYED AS WHAT TO DO
Keylock is
activated.
Touch and hold the ‘Keylock’ button for 2seconds to
deactivate the Keylock.
The door is
not closed.
Close the door fully and touch .
Try opening and closing the door again.
Reposition the load, make sure the load is correctly in
the drum and that protruding items are not stopping
the door from closing.
Dryer has
been paused.
Touch the to resume the cycle.
Once you have addressed the issue the user warning was alerting you to, try using your
dryer as per usual.
If the symptom persists, call your Fisher & Paykel trained and supported service
technician.
Fault codes
When a continuous series of beeps is sounded, all the lights turn off on the control
panel and a number appears on the display, a fault has occurred. The dryer will
automatically enter this mode if a fault occurs. The fault code will be displayed as
followed by a number on the digital display. To stop the beeps, touch any button then
perform the following steps:
1
Turn your dryer off at the power point.
2
Wait one minute and turn it back on.
3
Check your dryer is installed correctly (refer to the ‘Installation instructions’ section).
4
Remove your dryer load and retry.
5
Perform a ‘Time Dry’ cycle, eg ‘Time Dry’ for 30 minutes.
6
If the fault re-occurs repeat steps
1
and
2
.
7
If the dryer still will not work you will be required to call a Fisher & Paykel trained and
supported service technician to arrange service (refer to the ‘Customer Care’ section).
Record the fault code number displayed and the serial number of your dryer (located
on the rear of the dryer, or on the inside of the door below the glass) before calling. The
fault code will indicate to the service technician what the problem could potentially be.
If a fault code is being displayed, you can still turn your dryer off by pressing ‘Power’.
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