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OCCURRENCE POSSIBLE CAUSE/SOLUTION
Drip bowls turning Bottom surface of cookware extends beyond surface elements and touches cooktop surface. This can
color or distorted out cause high enough temperatures to discolor the drip bowls. DO NOT use cookware of this type. Pan sizes
of shape, should be matched to the size of the element. Replacement drip bowls may be purchased from Sears Parts
& Repair.
Surface elements not seated properly in terminal.Turn control to OFR Be sure surface element is COOL. Lift
out surface element. Position element properly, following instructions under General Care & Cleaning.
Scratches or Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be sure
abrasions on cooktop cooktop surface and bottoms of utensils are clean before usage. Small scratches do not affect cooking
surface, and will become less visible with time.
Cleaning materials not recommended for ceramic-glass cooktop have been used. See "Ceramic Glass
Cooktop Cleaning & Maintenance" section under General Care & Cleaning.
Cookware with rough bottom has been used. Use smooth, fiat-bottomed cookware.
Metalmarks. Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop surface.
Use a ceramic-glass cooktop cleaning cream to remove the marks. See "Ceramic Glass Cooktop
Cleaning & Maintenance" section under General Care & Cleaning.
Brown streaks or Boilovers are cooked onto surface. Use razor blade scraper to remove soil. See "Ceramic Glass
specks. Cooktop Cleaning & Maintenance" section under General Care & Cleaning.
Areas of discoloration Mineral deposits from water and food. Remove using a ceramic glass cooktop cleaning cream. Use
with metallic sheen, cookware with clean, dry bottoms.
Oven light does not Burned-out or loose bulb. Follow the instructions under Changing Oven Light to replace or tighten the
work. bulb.
Fan noise during A cooling fan may automatically turn on and off to cool internal parts. This is normal, and the fan may
cooking operation, continue to run even after oven has been turned OFF, but may also stop immediately and then turn ON
after a while.
Oven smokes Oven door is closed. Door should be open during broiling.
excessively during Meat too close to the broiler unit. Reposition the rack to provide more clearance between the meat and
broiling, the broiler. Preheat broil element for quick searing operation.
Meat not properly prepared. Remove excess fat from meat. Slash remaining fatty edges to prevent
curling, but do not cut into the lean.
Grid on broiler pan wrong-side up. Grease does not drain into broiler pan. Always place the grid on the
broiler pan with the ribs up and the slots down to allow grease to drip into the pan.
Broiler pan used without grid or grid cover with foil. DO NOT use the broiler pan without the grid or cover
the grid with foil.
Oven needs to be cleaned. Grease has built up on oven surfaces. Regular cleaning is necessary when
broiling frequently. Old grease or food spatters cause excessive smoking.
Poor baking results Many factors affect baking results. See Baking for hints, causes and corrections. See Adjusting Oven
Temperature.
Self-cleaning cycle Make sure the oven door is closed.
does not work. Controls not set properly. Follow instructions.
Self-cleaning cycle was interrupted. Follow steps under <<Stopping or Interrupting a Self-Cleaning Cycle_
in the Use & care Guide.
Soil not completely Failure to hand clean oven frame and door liner outside the oven door gasket before starting the self-
removed after self- clean cycle. Hand clean burned on residue with a stiff nylon brush and water or a nylon scrubber. Do not
cleaning cycle is clean the oven door gasket or it will be damaged.
completed. Excessive spillovers in oven. Set the self-clean cycle for longer cleaning time.
Flames inside oven or Excessive spillovers in oven. This is normal, especially for high oven temperatures, pie spillovers or for
smoke from vent. large amounts of grease on bottom of oven. Wipe up excessive spillovers.
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