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Before you call for service...
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Perfec Temp wash
temperature is incorrect
Possible Causes
The washer is in a cold rinse cycle
WhatToDo
• This is normal. The PerfecTempfeature is designed not
to activate (luring a cold rinse (Tcle so that the coldest
water mTailable is used.
(Review PettecTemp All the water in the water heater • Wait until dm water in dm water heater is heated to dm
in the About washer has been used correct temperature.
features section)
Possible Causes What ToDo
Too manysuds Type of detergent • S_itch to a lower sudsing detergent brand and follow
insmmtions on package.
Very soft water • Try less detergent.
Too much detergent • Measure your detergent carefidly. Use less soap if you
have soft water, a smaller load, or a lightly soiled load.
Water leaks Fill hoses or drain hose is • Make sure hose connections are tight at fmmet_s and make
improperly connected sure end of drain hose is coH'ectly inserted in and secured
to drain facility.
Household drain may • Check household plumbing. You 1nay need to call a
be clogged plumber.
Constant water pressure • Tighten hoses at the fhucet_s and turn the water off _ffier
to the fill hoses at the each use.
water source • Check condition of the fill hoses; they may need
replacement after 5 years.
Using too much detergent • Use less detergent. Use less soap if you have soft water, a
in washer smaller load, or a lightly soiled load.
Water temperature Control is not set properly • Check water temperature control and adjust.
is incorrect
Water supply is turned off • Turn both hot and cold fmlcets filly on and lnake sure
or improperly connected hoses are connected to coH'ect fimcets.
Water valve screens are • Turn offthe water source and remove the water connection
stopped up hoses from the upper back of the washer. Use a brash or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
House water heater is • Make sure house water heater is delivering water
not set properly at 120°F.-140°F. (48°(;.-60°(;.).
Waterpumpedout Lid lifted or cycle was put in • Reset (Tcle.
before cycle is pause for over 24 hours
complete
Water won't drain Drain hose is kinked or • Straighten drain hose and lnake sure washer is not sitting
improperly connected on it.
• Top of drain outlet should be less than 8 ft (2.5 m)
above floor.
12
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